Hôtel La Citadelle Metz - MGallery

We enjoyed everything about this fine hotel. Situated in a historic building, the interior is modern and welcoming. Kimberly at reception did a great job of checking us in and locking up our luggage because we were early. Te hotel is an easy walk from the central train station and a perfect location for the Christmas markets and to walk in the central core. We had a deluxe double room that was large and comfortable and the bathroom was spotless. Breakfast was included and was a very nice buffet. The quiche Lorraine was super delicious. I highly recommend this hotel.

Nice place in a decent location. Very close to a couple historical points of interest but a short walk from the old Town with shopping and historical sites. The restaurant food was good, room service was fast, amenities were good. The layout and design are great, lots of space in the rooms and a separate toilet from the shower and sink.

My wife and I cme here for a weekend and thoroughly enjoyed our stay. 4 star hotel and feels very comfortable and classy. Our small dog was welcome also. The room was spacious and very quiet with a nice view. It's just a few minutes from city center and about 5 minutes to to train station. The amenities in the room are very high quality. Breakfast could be better. We came down at 940 and there wasn't much left. Apparently it stopped at 10. Even on a Sunday this is very early to stop service. However we enjoyed our stay and would return.

I stayed here alone last weekend, and it was such a peaceful retreat. The room was super quiet, and the bed was almost too comfortable. I was torn between checking out all the nearby attractions and relaxing. The view from the room overlooked a park. And beautiful sites and shopping within easy walking distance. The breakfast had a lot of options, which I required with food allergies, and the people working there were so kind. I also noticed them taking extra care of one guest with mobility challenges--as if he were family.

The hotel offered an amazing view from our room, and it was impeccably clean, which we really appreciated. Breakfast was also very good. However, our room was located next to the service area, and in the morning, the noise from staff moving things around and bumping into the wall was quite disruptive. It was loud enough that even the TV in our room was shaking at times. While the hotel itself was great, the noise really affected our experience.

4.6 stars! We had a lovely stay in this hotel. The staff is super friendly, especially a shout-out to the staff of the breakfast. The hotel is clean and nicely furnished, with a super location. We had some minor things we would improve, the rooms can feel a bit cold and large. You have so much space it could do with a bit more furnishing or even art (as is already in all hallways). The breakfast was very good and lovely, however on Sunday the team was left out to dry with too little staffing. All the other days they had so much more time for the guests and the experience, which is great, this was a let down to the guest as well as to them. Furthermore, the hotel could do with a more "bar-ry" area. There is a lovely restaurant which looks amazing, however due to the positioning of the breakfast buffet there is no dedicated bar area. By moving the buffet slightly a very spacious, lovely and inviting bar area could be created in front of the moving doors, with the buffet hidden when not in use. Lastly, the history of the location is amazing, it could be more incorporated in the theming and details of the rooms, with more information on the building and its history in the city. These are just minor things on an otherwise lovely stay, again, the staff was amazing, the location is fabulous and I would highly recommend this hotel and the city of Metz to our friends and family. If you are thinking of visiting this hotel, you should!

This is a style over substance hotel. A beautiful building and decor not matched by the hotel accommodation and facilities. We’ve stayed at the excellent Troyes M gallery and the one in Dijon but the one in Metz feels like a poor relation. The sound insulation in the rooms are poor - every cough and movement next door could be heard (room 222). The “double bed” had one of the bed side tables a good 2 feet away from the actual bed so that it was pretty useless to use whilst in bed - maybe a larger bed was intended for that space? The hotel restaurant seemed to be stuck in the last century - no vegetarian main dishes!! - Paris has recognised people who have given up or want to reduce their meat and fish intake, why hasn’t this chain? A lovely building but with too many flaws. The staff are very friendly but don’t make up for all the management deficiencies. A real shame as this could be a treat of a hotel.

I really liked this property The only reason I have not given it five stars is because it is simple, though not in a bad way. It is very good value for money and I would happily return. The room was good, the service was fine and the hotel is a short walk from the railway station and the shops in the city centre.