Hotel La Estación

We booked this hotel for a family vacation and were pleased to find a 4-star hotel located away from the noisy party areas near the beaches. We assumed this would provide a quiet environment and a good night’s sleep. Unfortunately, we were mistaken. First, it’s important to note that the hotel is situated directly above a major bus terminal. This wouldn’t be such an issue if the hotel had double-glazed windows, but it doesn’t. As a result, the loud sounds of bus engines became the constant background noise whenever we tried to sleep. Even closing the windows properly was difficult, as they are, like much of the hotel, quite old. We also believed that booking a 4-star hotel outside the city center would help keep away party groups and rowdy guests. Sadly, this was not the case. The hotel was full of such groups, and the staff didn’t make much effort to separate them from families. The hallways have terrible acoustics, and the doors close with a loud slamming mechanism. Any late-night conversations or door slams echoed throughout the hotel, waking us up repeatedly. Over our eight-night stay, we didn’t have a single uninterrupted night’s sleep. Even if you manage to fall asleep, the beds are not true beds. They’re thin platforms with legs and a mattress on top. Because the legs are so narrow and the furniture is poorly maintained, the entire bed shakes whenever you turn over. When we raised this issue, housekeeping simply provided sticky pads to put under the legs. If you’re vegan or vegetarian, be aware that you’ll struggle to find protein during your stay. We booked a full-board package, but nearly 90% of the dishes included meat or fish. Although the kitchen sometimes added vegetarian options, none of the dishes were labeled, so it was impossible to tell which items were suitable for vegetarians. Another issue was the policy on drinks. Even with full-board, you have to pay for drinks at lunch and dinner. They wouldn’t even serve tap water, which we found absolutely unreasonable. On a positive note, the hotel was clean, the pool was nice (as long as they weren’t blasting loud club music for hours on end—which seems to be a weekend habit), and the dining room staff was friendly. The hotel also offers free parking, and there’s plenty of space and easy access. Overall, the hotel is in desperate need of a complete renovation and furniture upgrade. If you’re a light sleeper, this place could truly drive you crazy. I would strongly advise against it for families or anyone seeking a quiet, relaxing vacation.

We have just left this hotel, this wouldn’t be somewhere I would book if I made the booking, but as friends did it we was all staying together. |This hotel is a good 15 minute walk into Benidorm but it’s a lovely walk with nice little bars on route. |The hotel is basic as basic comes but it’s very clean, and staff are very friendly. |It has a bar that’s open till 11:30, and a lovely little pool with an outside bar. |Sun loungers round the pool. |The rooms are ok and Very clean, shower ( in the bath ) is to die for it’s so powerful. Hairdryer in the bathroom, wardrobe space and it has a safe which we didn’t use. |For our 4 day stay in Benidorm I honestly can’t fault this hotel. |Defo would come back as we paid £210 for flights and stay and it was worth every penny. |Breakfast served and it was nice |Really impressed to be fair.

Good value for money. It's located right beside the bus station. Nice and quiet away from all the action. The 20-30min walk to the oldtown/beach is downhill, so it's not too much of an issue. The room and bathroom were a great size. The pool/gym facilities were good too. They were very quiet in the morningtime.

Good hotel, out of the way of the hustle and bustle of the resort. Fifteen minutes into to town or two minutes on the bus.||Rooms large and comfortable with a modern bathroom and very efficient Aircon.||Staff are all very welcoming. Dining room for breakfast is large, with a plentiful selection of hot and cold food.||Nice quiet swimming pool.||Sixth visit to this hotel and will be back.

Stayed for 4 nights in March 2025 (room 307) and really enjoyed it. Friendly reception staff and the whole hotel was spotlessly clean. The hotel is right above the bus station so getting there from the airport was incredibly easy. Walking distance to all the sights. The room had everything we needed and a comfortable large bed. Good quality basic breakfast option available for 10 Euros. The gym could do with some improved equipment. Brilliant value for money!

We booked this hotel as we were going to a party in La Nucia, and the hotel was in close proximity and an easy place for pick up and drop off. The staff were welcoming and friendly both at the check-in desk and the cafeteria. The rooms were a nice size and generally quite clean. There were just a few things that could've been improved (smears on glass in bathroom and bedroom, a used chewing gum that was stuck on the side of the wardrobe and a clothes sticker on the bathroom counter).

Rooms are large, clean with an excellent bathroom and large walk-in shower. The location for us was excellent, away from the boom boom madness of benidorm. Most of the clients are workers/business. The staff are friendly and helpful. There is an excellent choices for evening meal and breakfast with the food being hot or cold..not tepid like other hotels can be. I would use this hotel again.

Situated on the edge of town, build on the top of a parking, an empty shopping mall and a bus station,8 minutes away from the local train. The location is perfect for visiting localities around Benidorm . On itself the location is weird. No access from the bus station, the area appears unfinished. I found the hotel suitable and the employees all very pleasant but i would recommend to the camarero looking after the bar in the evening to switch to a different job. He has no sense of customer service and appears with his pals more interested by the football on TV than by the customers. The breakfast is adequate but hot dishes not so hot . The cafeteria is in fact a small bar with tiny selection of food which can an issue as there aren't proper food outlets near by.||