Hotel La Place

I spent 2 nights here on a business trip. ||The hotel has excellent location, but unfortunately not many parking spaces around. ||The hotel staff at the front desk was very helpful and kind. The others at the small basement restaurant were also kind with me. ||The breakfast was disappointing: no healthy options, food smell, lack of options, table service only - you don’t know what they exactly think if you ask something. If you don’t like the full English, there are not many other options. Few pieces of fruit (apple, banana, orange) and some cereal or croissant. Well, for this overnight price I was waitting much more.||The room (12m2) was looking much smaller, there was not many space to move: it was good for sleeping only. The bathroom was small and tight, some mould on the ceiling, the bath tub’s tap was not properly switch between the shower and free flow. Otherwise clean, no other issues.||Here I met first time the “Roomservice which not delivered into the room” If you need something, collect it from the front desk. Oh no.||The whole building has very narrow corridors, probably a normal size wheelchair couldn’t move on those.||Overall I think with regard everything, it looks overpriced for me, even in London relation.

This was our second time staying at this hotel and we highly recommend it. A typical British hotel, as you know and love! The service is very friendly and accommodating. The breakfast is exceptionally delicious. And the location is perfect! We will definitely be back. Best regards, the Antoniol family

We enjoyed our stay at Hotel La Place. It’s an older property with lots of character and charm, and the rooms were surprisingly spacious for London. Everything was clean and comfortable. The daily breakfast offered plenty of options, was delicious, and service was quick. The location is excellent—just a 5-minute walk to Baker Street Tube station—and it was easy to get here from King’s Cross (a quick taxi ride for only £9 with luggage and the whole family). There are plenty of great restaurants nearby, plus a convenient next-day laundry service within walking distance. Most importantly, the staff were excellent—friendly, attentive, and always helpful. Highly recommend for a convenient and memorable stay!

Clean, cozy, comfortable, charming rooms, outstanding London location, delicious, full English breakfast, friendly, attentive staff--I am so glad I found this place! I come here often and am always sad to depart. You can sense as soon as you step into the lobby from outside that this hotel staff truly cares and wants you to be glad that you came to Hotel la Place! I am.

Stayed here about two weeks ago, everything was great the location perfect, the people at the front desk, in the breakfast room, ... consistently great...housekeeping did a fabulous job... highly recommend! It was a family trip, we had two different rooms and everyone was very satisfied!

We enjoyed our stay at Hotel La Place. The rooms were surprisingly spacious for London, older-charming but clean and comfortable. Bathroom well appointed. The daily breakfast had plenty of options, tasted great, and service was quick. Location is excellent—just a 5-minute walk to Baker Street Tube station. Lots of good restaurants nearby too. Laundry service nearby too. Getting there from King’s Cross was easy too—a quick taxi ride for only £9 with the whole family and luggage. Staff was very helpful. Highly recommend for a convenient and comfortable stay!

Rooms are rather small but serves the purpose if you’re not going to be in much. But I had a very troubling experience here once when I asked to change rooms as room was not as advertised. The person who moved my luggage ( I was going out and the day manager advised they would move my luggage) stole my silver bracelet and expensive make up. I kicked a fuss and it was only when they knew I would not give up, that next day the staff member handed my things back with a very weird excuse. Do not leave your expensive belongings in the room! Beware. I have stayed here 3 times and I wonder how many times this has happened and I haven’t noticed. Scary!

I have stayed here every summer for the past 3 years and absolutely love it. The staff are so friendly and the hotel is lovely. It’s in a perfect location between Baker St and Marylebone high street with so many cafes and restaurants near by. The rooms are great with everything you need for a comfortable stay. I wish I could move in and live here all year round!!!

Great location. But for the price they really need to step up their game. We chose the place because we used to live nearby. The building is old and worn, but that is not unexpected for the neighborhood. What really sets this place back is the customer service. Several times I emailed with a request for travel information from the airport. They never responded. We requested an early check-in for noon due to a 2pm meeting. When we arrived, we were told an early check-in was "impossible", even though our request was confirmed through booking.com. The manager scrambled to get our room ready for us to make our meeting. A couple of irritating situations occurred: One, every time we had breakfast something was off, such as the eggs were cooked wrong or an item was missing. Also, one morning we waited about ten minutes to ask a question of the front desk manager while he argued with someone over the phone. Among the things we noticed: we found an earring backing (not ours) on the carpeting on our last day, indicating out carpet had never been vacuumed; our tub was never cleaned; our wine glasses were not cleared from our room; there were stains on the furniture and the air conditioner made this constant gurgling throughout the night. For $400 per night we expected better. There are plenty of cheaper places in the same neighborhood.