Ava A.
Yelp
To start, I never normally write reviews unless a place deserves one. And Hôtel la Résidence certainly deserves one and not in a POSTIVE way. Granted the view is commendable is a beautiful scenery of the old port.
However, cleanliness and service is key to being a an actual 4 star hotel. When you arrive to this hotel. There is two workers, no bellman. No CLEANERS, no valet, and not only two workers in the hotel excluding the restaurant. It took over 20 minutes after are arrival time, to prepare our room.
and when we got in there it was FILTHILY. The carpet had white specks on it. And was very clearly uncleaned. The shower had a very odd pink stain on the floor. And the counter tops felt sticky, and the floor was even worse. The maids clearly did not properly clean the room. And my mother shortly after staying in the room for no less then an hour contracted bug bites on her ankle.
Disgusted yet? I was and shocked, and the workers are completely careless to accommodating to their customers needs.
Hotel de Residence, is disgusting. And marseille is a ghetto part of France. With a very high crime rate, it's let alone rated the most dangerous city in France.
Skip this hotel, and skip staying in marseille overall as a hotel. Furthermore and a quick trip that will be more then disappointing to visit.
Go save your time and money , and definitely do not book a stay here.