Hotel Laguna del Cocodrilo

I have stayed 4 times so far at cocodorilo and it’s by far the best place to stay. Sandy the owner goes above and beyond. The rooms are clean and it’s a quick walk to the beach. It feels like a home away from home!

loud music pumped out by the restaurant - with incessant bass beat - you'd think you were in South Beach. This was on from 1PM - 10PM non stop and relentless. Hall lights didn't always work. Coffee maker broken and replaced with yet another broken coffee maker. broken side bed lamp with no bulb. top of staircase a hazard esp. with lights not functioning

DO NOT STAY HERE. I started off my 6 week adventure and came with lots of American money(well stupid me and wrong hotel to choose) They went into my safe and denied that no one else could have access to my safe. I am out 8000 US DOLLAR. I noticed theives inscribed on the shower wall and it all makes sense. Cameras don't work and doors don't even have deadbolts. Run and I mean run, it's all done too well you start to actually think you did something wrong.

DO NOT STAY HERE!! THEY WILL STEAL YOUR MONEY. Maids/ owners will go into your room and take any cash you have left behind. They will wait for you to leave the room and than go through your luggage to steal your money. Just look at other reviews… They stole 150 CAD from my wallet inside of my backpack. Sad they feel the need to steal from the people that provide so much money to their economy.

The lady & her son who run the place were excellent. It was quiet & air conditioning worked awesome. Only issue was with key not working properly for front door but I got help a new key right away. It is on the beach in secluded off right at end of main strip, so in 4 minutes walk you on your way in shops food etc…The views from this hotel at night were amazing! There’s even an amazing restaurant right downstairs and the staff are amazing. Also, the cleaning staff was so nice! You won’t regret staying here that’s for sure! Thank you for the hospitality 🇵🇱🇺🇸😊

Awesome beachside hotel! Right on the beach with a private path to take you to the sand! Simple rooms have air conditioning, small refrigerator, and hot water. Nothing elaborate or over the top, it gets 5 stars because its really good for the price. The people who work there are awesome and super helpful. Great price for Tamarindo, would stay there again!

Poor customer service from Sandy. I booked reservations for next year and had to make changes several times on my hotel app. Once to upgrade the room and once to change the date. I received a message threatening to cancel my reservation if I make changes again. A screenshot of the message I received is attached. This should not be how your business talk to the customers. I booked with the option and ability to change my reservation as please. If you don't like it, then remove that option.

Okay, let's start with no one was at the reception desk. Finally, I found my friend who had the key. The room was a nice room nice view of the back of the restaurant. It just the little thing that annoyed me. Like fresh towels or fresh sheets. A place to put my soap. Newer sheets get new towels that have not been over washed.