Hotel Laguna Nivaria

Rooms are big and comfortable but should be more thoroughly cleaned between customers. The staff is very reactive and friendly. Breakfast was very good. I was a little disappointed that the indoor pool advertised on Google was part of the spa at extra cost. Access to the spa has to be booked - not really spontaneous for holidays.

I often stay at another hotel in La Laguna, but this time the Nivaria was cheaper and it had breakfast included. It is a nice looking hotel at a good location for the city and with nice staff. But my criticism is mainly due to some problems that the hotel could easily fix: 1. You only get one of those wall-attached generic soap dispensers for the shower, and the same for the sink. At a 4* hotel I would expect to at least have the usual 3 dispensers attached to the wall for soap, shampoo and conditioner. I'm not asking for premium brands, but with the current product at the very least you will need to bring some conditioner with you or buy it locally. 2. The only sockets by the side tables are used by the bedside lamps. So if you want to charge your phones while you sleep, as many (most?) of us do, you will need to unplug those and only use the ceiling lights which are very harsh for right before bed or first thing in the morning use. Providing outlet extenders or a small power strip for those sockets would make the rooms more usable. 3. I was only able to sleep until my 8:15/8:30am alarm one day of my stay. The remaining days, we were woken up around 8 or before by the cleaning crew talking or moving folding beds in the corridors. The corridor floor is stone, which looks beautiful but also amplifies sound. So the early crew activity meant we were woken up most days too early. And this is the one reason why I will not get back to this hotel, I expect to sleep during holidays as long as I need. If you are only in town for one day, this is a perfectly nice hotel. But if you are staying more days you will miss hair conditioner and enough sleep. These should be easy fixes for the hotel.

We spent two nights at this hotel while on a hiking trip of the northern Tenerife.|We had a very nice stay - the room was maybe a bit small but very tastefully decorated and had everything we needed.|The hotel staff was very helpful especially Diana (I am not sure about the spelling, sorry!).|The breakfast was very good quality with a variety of choices.|We tried the spa associated with this hotel which we enjoyed very much. As well, we had a dinner at this hotel and it exceeded our expectations.|We panicked the first when we arrived and there was nowhere to park and there was a huge line to the paid parking lot across the street. But it was only because there was some kind of convention happening and we didn't have any problems after that.|I wholeheartedly recommend this hotel.

It is very rare to find a hotel in the plus 100 euro price range that does not have tea and coffee making facilities and plug sockets for charging phones and laptop etc. I had to unplug lamps to charge anything. There is a kitchenette and dining table, with fridge and cooktop, but absolutely nothing else. Two teacups and a pot, but no way to make tea or coffee!! No plates, cutlery, pots or anything! Very bizarre waste of space. Bed clean and comfy but generally a bit dated decor. I was in the older building with car park under. The sign for their parking is a huge locked door, so very easy to drive past and park in the large public car park opposite. They need to give clear directions to get in. Lovely reception lady with great English and very patient with me after I arrived stressed driving around trying to park for so long.

Lovely hotel right at the heart of Laguna on one of the main plazas. Interior surrounds of polished wood in traditional Spanish style. Our room was spacious with small kitchen area. Very comfortable bed . The staff all very friendly and helpful. I’m pretty sure we will be back

Beautiful Hotel and great location. Breakfast Buffet has a wide selection of organic fruits and vegetables. Good bread… the only thing was the scrambled eggs which did not taste like eggs at all. But that is minimal, compared to the great selection of cheese and many other pastries. Really good. Tha lady receptionist which is not spanish is very sympathic as well as the young man. Rooms are huge and have everything you need. Just no coffee maschine. Will definitely come back. Location is also in the old town.

Beautiful hotel, lovely rooms and great breakfast buffet. Perfect location to explore La Laguna.

I highly recommend this excellent hotel, great location, a very pleasant and exceptional, personable staff with warm, sincere smiles. Both my check in and check out were a breeze.| Great breakfast buffet and I had a lovely room. |Looking forward to returning!