Hotel Lamm

Hotel Lamm is undoubtedly one of the most beautiful structures in Castelrotto. From the moment you arrive, the incredible design of the hotel stands out, blending modern luxury with Alpine charm. The rooms are spacious and elegantly appointed, and the spa area, specifically the rooftop pool, is a true masterpiece that offers a serene atmosphere and breathtaking views. If you are looking for a property that excels in aesthetics and physical comfort, this hotel hits the mark perfectly. However, the service levels simply do not match the high price tag or the prestigious level of the facility. For a hotel of this caliber, one expects a certain degree of operational discipline that was unfortunately missing during our stay. A primary example occurred when we departed for a day of skiing at 8:30 in the morning; when we returned nearly six hours later at 14:40, our room was still in the middle of being cleaned. Having to wait for housekeeping to finish before we could even change or relax after a day on the slopes is a significant inconvenience that shouldn't happen in a luxury establishment. This lack of attention to detail extended to other areas as well. We noticed small but important oversights, such as towels being unavailable in the spa area, which takes away from the premium experience the hotel aims to provide. Furthermore, the departure process felt cold; at checkout, no one asked for feedback or seemed interested in our experience. To truly compete at this level, Hotel Lamm needs to inject more care and guest-centric discipline into their daily operations. It is a very nice hotel, but the "human element" currently lags behind the stunning architecture.

Wonderful location for hiking in the Dolomites. Great rooms, great gym, food is delicious and attentive staff. Clean. Cute town also

We had a lovely stay at hotel lamm. The service was great, the food was amazing, room was spacious. I would definitely come back!

The hotel is located in the central part of the town. Our room was very nice with a small balcony and a view of the mountains. There was a spa located on the top floor with an outdoor hot tub (unfortunately it was not very hot). The restaurant served an excellent dinner and breakfast buffet.

A great experience overall. Rooms are modern and stylish, with lots of storage space and useful details like the toilet and shower in 2 separate rooms. There is no AC, but you won't need it unless there's a serious heat wave: it gets reasonably cool at night in the mountains. The half-board program deserves a special mention: for 25 euros per person day, you can get dinner at the hotel, as long as you're a guest and you agree to the plan for the entire length of your stay. This is an amazing deal. For the 4 nights we stayed here, the food was consistently excellent, and often surprising and creative. The 5-course meals we were served would easily go for $100+ per person in America.

Everything was perfect. Strongly recommending. Big & elegant room with a balcony facing Dolomites. Parking, amazing pool on the roof and excellent restaurant for breakfast and dinner. Hotel is located in the center of the village.

We stayed at Hotel Lamm with another couple as a 2|Night get away and enjoyed the hotel and surrounds immensely. The hotel is quietly sophisticated… the dining room staff was excellent and the food very nice. LOVED the indoor rooftop pool with movable roof which looks at the clock tower. Beautiful design and the spa area sublime. ||Your front desk staff includes a woman Angelica who went out of her way to help us with hiking direction, stretching classes and everything else that we needed. They were ALL excellent !! ||This, is a wonderful hotel centrally located that we will return to in the future. Can’t go wrong here. ||Thank You to the staff and Management for a very lovely stay.

First, Castelrotto is a charming little town with easy bus connections. We were welcomed warmly in the reception, check in was quick and easy. We stayed in the Schlern suite room, it was amazing. Great view from the balcony, hot sauna, large room and was perfectly clean. Fluffy towels, robes and slippers. The spa and pool were very clean and relaxing. The breakfast was great, so many choices, fresh and tasty. We did the half board option too and that was the most surprising, we did not expect so many choices and beautiful presentation. Check out was seamless.||||Just one comment, I wish we would've known that breakfast did not begin until 7:30. I had booked a snowshoe guide in Ortisei at 9 one morning, so we didn't have much time that morning.