Hôtel Lancaster Paris Champs Elysées

Really lovely hotel close to the Arc, Metro stations and all the high end shops. The staff are really excellent and super helpful. Breakfast was really great on our first two days but had less options and felt more rushed on the last 2 mornings (Sunday & Monday). Perhaps the Chef was away and there were less staff. It has a nice bar for the evening and great selection of cocktails. They don’t have a Pool but there is the option of a hot tub if you book a Spa service. The gym is on the top floor with lovely views. It’s small but never busy and has what you need. The cleaning service was good also. For its location the rooms where surprising quite from the street noises. Overall an excellent stay in Paris.

Beautiful classic French design in an intimate setting. The rooms are lovely, and well-appointed.||The hotel staff were lovely. ||The concierge were outstanding.||Housekeeping prompt, efficient, thorough.||We tried to pack light and used laundry, no issues and timely delivery.||Quiet, despite being just off Champs Élysées. ||Walkable to great shops, Place de Concorde, Eiffel Tower (20ish minutes), Seine, Arc de Triomphe, etc. We did a casual walk to the Louvre in 30 minutes. Safe and accessible area.||Depending which way you venture from the hotel (I.e., away from tourist attractions), knowing some French is helpful. Do not assume everyone speaks English. You should at least learn some basics, as a courtesy and for ease of communicating (and respect).||The only thing we weren’t crazy about was the showers (old school, vintage, charming but an adventure! Some rooms might have modern showers, ours did not), and the bar/restaurant was lackluster. We love a proper upscale hotel bar with great hours. It could be we went just before the busy season, but some of the staff need to learn the beauty of gauging a room, and quieting service when the place is empty (I.e. flair bartending doesn’t fit, save it for trendy bars).||But, the wine list, although small, was great. Cocktails were good. We didn’t eat there a lot but the food was good when we did.||Room service was also great. ||They took great care of us on our 10yr wedding anniversary.||Thank you, Hotel Lancaster! C’est très bien. À la prochaine!

We recently visited the Lancaster for a 4 night stay. On the first evening our room was facing the street and there was a fair bit of noise from construction until the latter hours. We respectfully asked the front desk if they could move us as we were eligible for an upgrade from booking through AMEX (but it wasn't available the day we arrived). The next morning we had to leave early for touring and we received a call that they had secured an upgraded room facing the courtyard but everything would have to be moved before we had plans to return to the hotel that afternoon. So they methodically moved every piece of our belongings (as well as items from the safe) to the new (Very nice) upgraded room and took great care with our belongings. Additionally, throughout the stay, the front desk managers could not have been more attentive and helpful with any requests we had. Highly recommend this hotel for its service, accommodations as well as excellent location!

This is a classic smaller hotel in a fabulous location. It is beautiful, comfortable, and the staff is very pleasant, particularly those who work the breakfast shift who were delightful. The credit card we used to book the room included an automatic free room upgrade if a room is available. We were originally denied the upgrade and told the hotel was full. We do not believe it was full. On our second evening there was a private party in the inner courtyard that ended at 10:30 PM and was noisy enough to be upsetting but understandable and tolerable. What was intolerable is that their maintenance crew cleaned up and moved furniture around until after 11:30, talking loudly and slamming furniture around. When I went to the lobby to complain they did quiet down and the next morning we were given the room upgrade. Perhaps it was coincidental but I think otherwise. ||I cannot say that I would or would not stay there again but also cannot say that my experience there was not good. It was just a little disappointing.

I visited this hotel last July with my sister for a short Paris shopping trip. The staff at the Lancaster made us feel so welcome and even upgraded our room! We felt like we were being treated like royalty from the start and no request wasn't too much for the front desk. I would like to thank them for making us feel so welcome. We even decided to visit Paris again this July and book the same hotel. ||It is located very near Champs Elysses and great central location. Highly recommend the Lancaster Hotel.

Our second stay at Hotel Lancaster. The hotel is steps from the Champs Elysee. The shopping in the area is high end and wonderful. The staff is friendly and helpful. The suites are perfection. Thank you to the staff and especially Eric, for making sure our stay was as wonderful as it was. The breakfast is really good. The drinks at the bar are great. We look forward to returning.

We really enjoyed our time here. We were traveling from Canada with our 15mo old which is definitely an experience. Once we landed and got to the hotel the room was ready early, the crib/cot was ready for our little guy and they even had a plushie for him along with baby moisturizers and such. We had no problem w/ the carriage / pram and the hotel has an elevator. Our little guy enjoyed exploring all over. Just a minute or two to Champs-Élysées and very quiet from road noise. Breakfasts were great! We didn't any other room service but you can have it to your room or in the main restaurant. I would say there can be some room noise but not more than we experienced elsewhere. 10/10 would recommend, it's also an AMEX Fine Hotels property so there are perks too if you book through that. We will definitely be back again.

A true hidden gem in the heart of Paris. Located in one of best locations at champs Elysee, this hotel turned out to be one of the finest places in. Paris. From the doorman to the front desk the first impression set the tone to an unforgettable experience.||A unique boutique hotel with a cosmopolitan French charm. ||The room decor is modern and luxurious exuding a welcoming warmth.||Breakfast was good with a combination of buffet and à la carte menu included served to the table.||Every member we interacted with was worthy of praise and would not do justice to name only a few.||Must congratulate the management team and every member of the team for delivering such an exceptional experience.

This hotel is conveniently located in walking distance to the Arc de Triomph and Champ Elysees. The festive decor and warm welcome from the staff, namely, Eric, made the stay super pleasant. We ordered room service and the food was delicious. A few things I didn't like, though, probably out of the hotel's control, were: (1) an insect with claws were crawling out of the gap in the bathroom, (2) next door can hear the hair dryer so we had an angry knock on our door at night, (3) fetching an Uber was difficult, we've had 2 rides canceled because it took them too long to turn into the street but the hotel realizes this as there were signs with this warning and that they can help with getting you a taxi, and (4) there was a water pipe repair that caused the hotel to not have water from 9-5, a good 8 hours. Other than these out of the hotel's control issues, the room was spacious and comfortable, and staff was friendly.

I love this hotel so much that I would come back here for a return visit to Paris. I might go by myself Yber and Taxis are very cheap, to me, in Paris. The hotel first makes sure you never open a door. Always a nice sign of good service and good tips from us. How lovely! When we came in staff was so welcoming and warm. Inviting is the best word. Not only was check I'm smooth we were given a tour of where the amenities were and also went inside our large room and told us how to work absolutely everything. The key to the door was heavy so they would keep it for us when we left and returned. The room had a big king sized bed with a small twin bed for me. My Mum, sister, and I wanted to stay together for our girls trip. We we're going to get my Mum her own room but she wanted to be with her daughters The greeted us with complimentary brownies and meringues. Im a bit of a snob so I expect treats on my bed when they do turn down service because let's just br honest. We pay for all that anyway. Once they saw we liked theI brownies and didn't like the meringues the should have brought more even if it was just one a piece. I'm just used to that. They had a cute bar in the hotel with very funny staff. The hotel was c'est magnifie! I would go again and again

We asked for 3 twin beds to accommodate 3 generations and they did. Kept us from paying for 2 rooms, adequate closet and bath space. The history behind the hotel I had already read up on. Fresh cut flowers in the room was a real touch of Parisian flare. Room service outstanding, the cosmo in the bar was a refreshing drink. They do not offer shuttle service to the airport or anywhere that was the downside. Our plane was14 hours late but they kept our room for us. Newspaper was digital not as claimed on website as the strikers were real. The mile high garbage they kept at bay so we did not have to be mugged by that. The two men that met us each day at the door were super helpful in the rain dispensing umbrellas larger than out tiny ones, and always allowed our G7 rides to wiggle in on the curb space. Outstanding hotel for 2 of first time visitors to Paris. It was easy to walk to places & dinner Recs in the hood were given to us. A pharmacy for pain meds for the knees was in a tiny wrap around mall across the street. Safety especially for single women was a big plus during the protests. Loved our balcony hated the construction that started at 5 each morning, totally a bummer

We attempted to stay in this hotel in April of 2023. The entire place smelled like sewage. Rather than help the situation the front desk staff was dismissive and rude. The rooms were extremely tired and the place is two doors down from a strip club. We ended up leaving the hotel without a refund for that night or the next night. When we asked why they wouldn't refund the second night they said it was after 3 PM. It was after 3 PM because we spent an hour discussing the issues with the front desk. Stay away from this hotel when in Paris. The rooms I could handle - the attitude from the front desk was unacceptable.

Loved the time I stayed here! Highly recommend this Hotel! Close to everything! The staff is AWESOME!!! Can't wait to go back!!!!

A corner away from the very lively Avenue des Champs Élysées, is this very fancy, discreet and chic hotel called the Lancaster. It's just one of the many more luxurious and high-end hotels in the district but it has a way to stand out from the crowd. There's a saying in French, "aux petits soins" it means being well taken care for and it's exactly the experience we had. The room are absolutely gorgeous with a very traditional but chic style and it's been a while since I've had a bed so fluffy and comfy. Like any good old establishment, The Lancaster also has its story to be told. It was built as a private residence in 1889, and still has that private ambiance. Some famous names have established residence in those apartments like Marlene Dietrich, famous german actress and singer to which memory to best suite is now dedicated and named after. Beside all this comfort, style, luxury and perfect service, what I liked the most about the Lancaster can be found, on the walls, all around the hotel, in different sizes shapes and sizes. I'm talking about the hotel's several original paintings on display, including numerous portraits by Russian artist Boris Pastoukhoff who lived there in the 1930s along with other antiques. La Table du Lancaster, the Michelin star restaurant is supervised by Master Chef, Julien Roucheteau. Even the buffet breakfast is served at the starred restaurant for a starred price of 42 euros. I haven't had the chance to experience Chef Roucheteau's culinary excellence, but I've heard masses on his expertise.

A breath away for Champs-Elysee. This hotel offers prime real estate and prime hospitality. You're in the heart of all the shopping and eating. Two blocks away from Arc de Triomphe, one block from Louis Vuitton. Monoprix grocery store is a 5 minute walk and in the same block as the subway. Don't let this posh place intimidate you. They are absolutely kid friendly. From the well-made cribs, posh baby toiletry items, and the cute stuffed bunnies, all the stops were pulled to make this mama bear happy and without asking. About the staff - Jaluca was the bellman who worked 3 of our 4 day stay. His smile is so big, bright, and genuine. He greeted my daughter each day by name. He is the best part of this hotel for guests. He starts your stay wonderfully with his positive energy, and bids you a warm and safe farewell on your ventures out. We learned that he is from Italy and speaks English, Italian, French, and currently learning Spanish. Max was another bellman who was a delight. He speaks German, English, and French. These guys are incredibly personable and charming. The keys are old school brass keys. You leave your key with the front desk as you leave the hotel. The chrome vintage inspired bathroom fixtures are nostalgic of old Paris. Clean bathrooms and bedrooms. They offer channels in multiple languages. In English you'll have CNN and BBC. Great experience.

The idea that this hotel has 5 stars is mind boggling. It's centrally located, which is nice. But the service and accommodations are at most 3 star. The breakfast is not worth your time. The front desk staff is pretty much useless. They only give you one towel in the room, which is not very accommodating when there are two of you. I would never stay at this hotel again. Especially at the price. There are far more better options. I decided to give it 2 stars because it deserves 2. That's it

The staff were most curteous and professional. The rooms are amazing accomodations, incredibly luxurious and comfortable! One of the nicest hotels I have ever stayed in, right off Champs de elyses with great food and shopping a 1minute walk. Giant and spacious marble covered bathrooms, and the bed, oh my the bed! So soft! I could not leave my room and be happy! They size of the room is modest with a little balcony overlooking the courtyard, they also have onsite laundry service, a workout room on the 8th floor and classical music already playing when you enter your room. The caramel and biscottis waiting are a nice little touch compared to chocolates on the pillow. Very very pleased!

This was our first visit to the Hotel Lancaster and it will be our choice whenever we return to Paris in the future. The Lancaster is a boutique, romantic hotel, right off the Champs-Elysees. It could not be more convenient. The staff is gracious and professional. The breakfasts, held in a lovely salon reminiscent of times long past, were memorable. If you are looking for a small hotel with impeccable service, you should definitely consider the Lancaster.

From the moment we arrived we were treated like royalty. The artwork alone is candy for the eye never mind the beautiful setting. The food is incredible. Breakfast, lunch and dinner it's all 5 star while the bar makes some of the best drinks we ever had. Definitely we will return.

Worth every star. Centrally located in Paris, beautiful rooms and first class staff. They dropped the ball when we orders room service. We ordered two items and they only brought us one. The staffs English is underdeveloped but they quickly remedied the order and brought us our second meal in about 20 minutes. When you arrive to your room they show you the features (a/c, lights, etc) and have a small box of caramels and cookies for you with a sweet welcome note.

With just 57 rooms, this is the perfect Paris boutique hotel. It's romantic, yet just off the Champs. The rooms are quaint, yet luxurious. The Clefs d'Or concierge team means impeccable service from top to bottom.

A well considered aesthetic experience from curb to headboard. The staff was exceptional from the charming doorman to the wonderful bar staff and concierge. We were made to feel welcome despite our poor French and late night arrival. I'd love to return again soon.

Wonderful location if you want to be in the hub of Paris. Staff are friendly and helpful. Rooms are large and tastefully decorated. Beds very comfortable. Our breakfast each morning was typical French fare filled with wonderful pastries! And the bartender made a great martini!

This hotel is beautiful - it was like a luxury apartment, not a hotel room. Loved the blue velvet accents, chandeliers, floor-to-ceiling windows and huge bathroom. Plus, the staff was extremely helpful with recommendations. Service was impeccable. Only ding is that it's in a touristy area ... but there's good shopping nearby!

Wonderful hotel just off the Champs Elysées, with the convenient George V Metro stop just a block away. The gracious staff are super friendly and speak English. Beautiful traditional rooms with marble bathrooms with great showers. Very quiet with AC/heating that makes no noise. We felt as if we had a second home in Paris. Looking forward to staying here again on a future trip.

I shall start by clarifying that this review will be from the perspective of a tourist visiting Paris and looking for a good place to eat. I have visited a number of restaurants with french tasting menus in London. So during my last visit to Paris, i had wanted to try one such good place in France itself. But i was going there during the christmas-new year period. I never expected to get a reservation. I called a number of places. Either all were full or were charging an exorbitant price for that time of the year. Finally i settled for Michel Troisgros' restaurant here at the Lancaster. Located at rue de Berri, which is off Champs Elysées close to the Arc de Triomphe ... Lancaster was very easy to find and get to. The dining area was located close to an open garden which let in a lot of light. I had ordered a 3 course tasting menu, which was priced very reasonably at 67 euros per person ... cheaper than most comparable (that is michelin starred) places in London even with the euro at the levels it was then. The food was good and service was as expected of this place ... formal and courteous. I especially liked the fish that i had for the main course and the multiple types of bread ... i seem to fill up a lot of space with bread in these haute cuisine places :) Lancaster didn't enforce a formal dress code which was a plus for a tourist like me and made the place accessible. Although the experience was nice and there were no obvious flaws, it still didn't reach up to the levels of the London eateries i can compare it to ... Alain Ducasse or Roussillon. Thats why i settle for a 4 star.

Stayed here for a couple days while the hubby and I were in Paris. The hotel is in prime location but the price and room did not add up. We payed 600 euros a night and the room was tiny and a bit dated. The staff was friendly and the breakfast was tasty. Next time I will be booking at the George V.

The most exceptional service of any Parisian hotel. From the bellman to reception to the bar to room service. Everyone was so incredibly nice and thoughtful. You are always addressed by your name...they must send an alert to everyone when you arrive because before I can say my room number they've already greeted me by name. This is my new Paris go-to.

The staff at the Lancaster is the best I've experienced at any hotel. The air didn't work the first night in the hotel and they went ABOVE and BEYOND to accommodate us and mend the situation. The concierge gave us amazing recommendations and booked everything for us, saving us time and money. This hotel is beautiful and the breakfast buffet at the restaurant is AMAZING. What this hotel lacks in glitz and glamour, it makes up for in service ten fold. Seriously cannot say enough about the staff. Once we left, they even mailed us a package to Cannes that we left at their hotel. Thank you Lancaster!!

Fantastic hotel!! One of the best in Paris! Wonderful, accommodating staff. Beautiful rooms, lovely breakfast. Fabulous location. I will continue to stay here every time I visit Paris!