Hotel Laudinella St. Moritz

Exceptionally kind and attentive staff, always ready to help with a smile. They went above and beyond to accommodate every request. Spotlessly clean rooms and public areas. Everything felt fresh, well maintained, and comfortable. Spacious, beautifully decorated, and well-equipped rooms. Delicious and varied breakfast with high-quality ingredients. Lovely dining areas with great ambiance and great different and delicious options. Highly recommend it! Every time we go to St. Moritz, this is our place.

We had a lovely stay. Very comfortable room, friendly, helpful staff and the food was excellent. We ate in the Stuva restaurant in the hotel . The buffet food was very good and we had the a la carte menu on our last day which was excellent. The staff take real pride in the food they prepare and serve. The hotel offers a free shuttle service to and from the railway station. We took advantage of the free travel pass on buses and mountain trains and cable cars . There are bus stops close and the Signal cable car and we were able to walk in and explore the fantastic scenery in this area.

I’m not sure why the hotel was accepting reservations as very little of the hotel was accessible. We were part of a group of 20 people traveling around Switzerland. We did receive a partial refund however I would have preferred to stay elsewhere. I had been looking forward to dinner at their restaurant. The restaurant and the entire lobby were under construction so dinner was at a subpar restaurant nearby. Our entrance was a back door along a constructed walkway. Breakfast was a ten minute walk away at another hotel. To add to this, it was very cold and rainy during the two nights we were there. The renovated room was very nice but it was all too surreal being in the middle of a construction site.

A thoroughly modern hotel which is still under constuction in parts but that does not affect anything. The rooms are neat and tidy, with plenty of space and reasonabky appointed. View from the rear shows mountains and very little light escapes so stars are visible. The hotel has six restaurants within with a good variety. Excellent breakfast spread.

awesome rooms and a beautiful hotel. every single person who worked at this hotel was very kind to us. we only stayed for a night but i loved my room and everything felt very clean. one of the best hotel breakfasts i’ve had and their other restaurants are great too. i would stay here again although it seems a bit out of the way for town maybe.

The room was small but clean neat quiet and tidy. The hotel provided for all you need for a restful stay and I can most certainly recommend it

Finding the Hotel was a disappointment, a building site.|But once inside, Wow, the building work inside had been excellent, restaurant buzzing, reception staff very helpful, room very comfortable. Breakfast in the morning all you could wish for. |They expect the building work to finish soon, but do not be put off by the work ongoing outside, inside will impress.

Our stay was comfortable and the room was nice although quite small considering it was a free upgrade. The hotel is actually a building site so getting through the front door is not easy as they were digging it up. I went to go to the bathroom in reception and followed the bathroom signs I opened the door to find a corridor undergoing restoration.

This hotel was the worst one we've ever stayed in during our two week European vacation!! We arranged for an upgrade from the standard room we were to have with the Globus tour and this room was SO SMALL that our luggage barely fit in the room!! Would NOT recommend to anyone! Think this hotel is more suited for snow ski clients!! And where the front desk is situated allows staff voice noise to echo up the open stairs to the room

Great breakfast, not as great beds My wife and I recently were on a tour and we stayed at Hotel Laudinella while in St. Moritz. The scenery alone was incredible. The food we ate at the hotel - both dinner and breakfast - were wonderful as well. We enjoyed all of the bread choices, the fruit choices, the breakfast meat choices. Mmmm. So good indeed. One of the nice treats of this trip was being able to sample foods, including breads and cheeses, that we simply do not have back at home in the States. While at Hotel Laudinella, my wife and I found that we simply loved the cheese that was made locally in the Engadine valley region. It was delicious. The room itself was nice, but so was the shower. I try not to be critical in my reviews, but unfortunately, the only sore point we had was the bed. There was basically only one small mattress on some plywood. Another issue, which I found more and more in this part of Europe, was that there was no thermostat in the room. As spoiled Americans, we need to be able to adjust the temperature at night - even if we can cool it off by simply opening the door. As a result, we ended up roasting at night in very hot temperatures. I got up more than once to open the window to let the cool air inside; thankfully, it did manage to get down to zero degrees Celsius the night we were there, so we did get cool. In spite of the room, we all enjoyed our stay there and would recommend it, if only for the breakfast. Be sure to consider the Hotel Laudinella if you are visiting St. Moritz, or only passing through. (TIP - try to get a room with a comfortable mattress.)

Globus checked us in at this hotel on Monday, August 8, 2022, which was part of our European tour. Upon walking into our room it was hot and humid. I called the front desk and was informed that the hotel didn't have air conditioning. The gentleman apologized and he said that he would send a ventilator asap. An hour later and still no ventilator and fan. I called and the lady at the front desk answered and was told that there was no fan available. She said that she would send a maintenance supervisor to check the thermostat and advised me to open the window. I told her I opened the window but there were flies so I closed it. She reiterated that it would get cold at night and the flies would go away. This was not the answer I was expecting. I waited for another hour and there was no maintenance supervisor that showed up. I came up to the front desk and asked to speak to a manager. I was told there was no manager on duty. The gentleman offered to assist and I explained to him the situation. He apologized and told me that no maintenance crew would come over to adjust the thermostat because there was none in the room. I suggested if I could buy a fan nearby and he responded, "You can take the bus and buy it yourself! We do not provide shuttle!" I then asked him why there was no AC system. The other woman answered with sarcasm and said, "We live high in a mountain and it gets cold at night AC is not required here! All of our neighbors here at St. Moritz do not use AC. I responded, "This is very inconvenient especially to your guests let alone you don't even have a fan to give. How are we going to sleep?" She said in a loud tone of voice, "AC is regulated by the Swiss government and none in the neighborhood uses AC." I said, "Look lady this is our first time in Switzerland and we are here to have a great time. I am not here to argue with all of you." The other gentleman said, "I was born and raised in this country and the weather here is nice. You can open your window and close the drape so the flies would not come in." I said, "What is your name?" He said quite reluctantly, "Gomez!" This hotel doesn't even deserve to get a star for bad customer service. The staff was very rude and unprofessional. You never argue with your customers. I do not recommend Laudinella Hotel in St. Moritz.

The food is brutally bland. The service is slow. Though to be fair we were there on a busy night. The wine selection is good, but remember St. Moritz prices. It's not fancy though. It's quite loud, full of families and college students on holiday. For the price I would at least expect the ambiance to be nicer. You're literally eating at a pizzeria in the basement of a hotel. Do yourself a favor and skip this place.

I've stayed here many times good service, love the buffet, try to come here every year with the teams I work for.