Rebecca C.
Yelp
Pretty much everything you need in a well located hotel can be found here. This hotel is in a great location--close to transit and within walking distance of just about everything you could need.
They offer a continental breakfast that featured bagels, croissant, bread (for toast), yogurt, hard boiled eggs, beans, cheese, mixed fruits, oatmeal, cereal, coffee, tea, juice, hot chocolate, espresso. The hours are good, 6am-10am and 11am on weekends. The breakfast was self-serve and, except for the odd guest who blocked the toaster and plate area, was a pleasant experience in the morning. The staff kept the breakfast room well stocked and clean.
The room was decent. The beds were a bit squeaky, but not unbearably so. We liked that we had control of the heat. The room had a fridge, stove, desktop computer, coffee pot, and TV. It was convenient to have a computer in the room, except that everything was in French and there wasn't a way to switch it to English. It is also worth noting that there is free WiFi; it's really easy to get on, but we did find it to be sluggish. We made use of the TV and DVD player, both worked well (the remote may have needed new batteries though).
The bathroom had heated floors, but we couldn't figure out how to turn it on. The glass shower enclosure was lovely and easy to use. And while the height of the shower head is adjustable, it doesn't have much depth--you're basically standing in the corner the whole time. Water pressure was a bit low, but the temperature was great and easily adjustable. On a couple of occasions, when we came back to the room the bathroom had a weird odour (other reviewers have had similar experiences). It wasn't super awful and it did go away. Housekeeping did a great job refreshing the towels and complimentary toiletries every day.
The staff were polite and easy to talk to. However, not particularly knowledgeable about tourist activities and unable to really provide recommendations. They were great with directions and looking up information for us though.