Hôtel Le Germain Québec

Beautiful hotel- small with only 5-6 rooms per floor but the rooms were spacious with tall windows and decorated so nicely. Super clean and turn down with ice and water every evening. The staff was great as was the continental breakfast. Super nice, stylish boutique hotel far enough away from the touristy noise but close enough to walk everywhere. Eggnog with brandy as well as a coffee bar was a nice treat in the evening. highly recommended.

This hotel anticipated all our needs down to the details and more. Lots of little surprises every day. From making your bed to turning down your bed & blinds leaving chocolates and water on ice for your evening return. Somehow they did all this without us ever seeing a cleaner in the building. Their beds and pillows were great, room temperature was great.... They also have a partnership with Nespresso so you get a wonderful morning coffee experience in your room. On our final night (Christmas Eve) we returned to our room with a gift bag with Nespresso products as a gift! We are HUGW Nespresso fans so that was a bonus!

Although we decided to switch hotels (didn’t realize some pet policy issues when booking through a 3rd party), the service was extremely good. When booking, have no fears as location is great, rooms are extremely nice, and the people are very helpful. Despite having to leave after one night to transfer to another hotel, would highly recommend.

I would normally give a hotel like this a 4 star, but too many issues to justify that. ||On the positive the staff is wonderful and friendly. They do nighttime service with candy and fresh ice and water.||We were unlucky enough to come during a punk rock festival and car show. We could hear the music booming into our room for 3 days and evenings. It really took away from our experience. I am not sure if the music is on a regular basis or not. ||When we arrived the heat and air did not work in our room nor did multiple lights. The maintenance gentleman mentioned they had lost all hot water that morning. After trying to get it to work, we were moved to another room. They proved luggage service for the move but not when we originally arrived. ||The room is rather dark with poor lighting and had no less than 14 switches to turn on various lights. Rather confusing when you are not familiar with a place. The water pressure was adequate, but not great. ||Overall, I think if you expect 5 star service you will be disappointed. The room comes with a large price tag but with the loud music, maintenance issues (they quickly tried to resolve), and confusing light set up our experience was a 3 star

This hotel is wonderful and close to everything in Old Quebec. The lobby is well laid out and very relaxing. Our room was very spacious, the bed was super comfortable and the shower was fantastic. We really enjoyed the friendliness of the front desk team. Esther greeted us each day and took the time to recommended things to do, places to eat and generally was a great hotel ambassador. I highly recommend staying at this hotel!

There are no words about how amazing the hotel and staff are! I would like to specifically name: Anne, Theo, Eduardo and Helena. We were delayed on our flight and got in way past our check in, we got lost! Helena not only stayed on the phone with us and then came outside the hotel to wave us in! All of our luggage was delayed and she made us a care package to get us through the night! The next day our luggage was delayed again and Anne made us another care package! We felt at home! Theo stuck with us every day inquiring about our luggage and if there was anything they could do! He made sure when it was delivered that it was in our room waiting for us. With our luggage issue Anne took the time to create a complete travel/tourist itinerary so we would still enjoy our trip! Eduardo helped us understand how to get a taxi and see areas that were difficult with our rental car. We have had the most amazing time and will most certainly be back! We are happy to be going home but we will miss everyone here and look forward to our next visit!

I give this hotel five stars in spite of the black ceilings and dimly lit rooms because the hospitality and comfort were so outstanding. Every employee that I encountered was friendly and welcoming. They took their mission to provide guests with a memorable stay very seriously. They even graciously put up with my attempts to use my rusty French! ||Our room was extremely clean, spacious, and very comfortably furnished. We were never bothered by outside sounds. The two large windows provided good light during the day. And that deep tub came in very handy to soak our weary muscles after climbing all those neighborhood hills and stairs all day! We ate in three restaurants adjacent to the hotel, and all were excellent. The hotel's very good continental breakfast was an extra expense; you can have it delivered to your room if you like.||Back to the lighting: there were lights everywhere, but it was often confusing trying to figure out which switches controlled which light. The lights were very dim and almost all of the task lighting was not bright at all. But even so, the stay was one of the best I've had, and I appreciate the obvious efforts made by the staff.

This is an excellent hotel. A great location and a fabulous staff. Everyone was thoughtful, kind and helpful. They made excellent recommendations for restaurants and made reservations for us. This is one of the best hotels I've stayed in anywhere.

The room was amazing, the hotel staff went out of their way to accommodate every request, and the atmosphere and relaxing time of just sitting in the lounge with my wife enjoying a drink before dinner was an amazing ending to the day.

There were a lot of great reviews for this hotel and that's why I chose it for our first visit to Quebec City. I have to say, I don't get it. The hotel is a boutique as others have mentioned but with a very dark lobby that I imagine is cozy in winter but not so nice in summer. I also did not realize there is no restaurant or bar. Yes, they store limited liquor,beer,wine in the lobby but you have to compete for attention from the front desk to be served. There is also a very limited breakfast buffet. I can't say that the front desk staff was remarkable in any way. The room was nice and clean. We were able to check out better hotel options while we were there.

Best boutique hotel in Quebec City. Great location and super friendly staff. I highly recommend this place. We have stayed here four times and look forward to the next.

My daughter and I spent 3 days here and it was just wonderful. The staff are helpful and friendly. The hotel is spectacular!! It's convenient to all of the old town and walking everywhere was great. Our room was comfortable and very up to date.

Absolutely one off the best hotels. Extremely great location and very boutique like. It's cozy and quiet. There is always delicious coffee and fresh fruits available for guests. The front desk staff, especially the guys at night, Alberto and the thin one with shoulder length brown hair. They made suggestions and reservations for us. We also really appreciated the "adult" ambiance. No screaming children at all.

Unbelievable service! Got reservations at top restaurants for us after we tried and failed! Got us into dog sledding after we were told they were full all week! Exceptional food for breakfast, immediate help for extra towels, etc Beautiful room. Amazing experience! Very personable service

Beautiful hotel, small and boutique-sized. Staff are amazing and friendly. Told them before the trip that it was an anniversary trip and got an upgrade to a room with an AMAZING view--large picture windows that gave us a view of the St. Lawrence River (and across to the hill/city on the other side of the river, with a personalized note and some macarons as well as chocolates that were delicious). The room was modern and had nice decor, the bathroom was lovely and had a wonderful shower (the setup heated us up nicely in our winter stay)! We were not able to plug in our fire stick to the TV provided, but had local channels/cable channels to watch. The hotel is very well-located for walking and restaurants in Old Quebec City near the port/water. It's only about a 7-10-minute walk to the Petit Champlain shopping district and a 15 minute walk up to Chateau Frontenac; very doable. There are several restaurants within a a couple of blocks, though, if not wanting to venture farther out, and there is a gas station with small snacks and drinks just around the corner. The only downside is that the buffet spread could have used a little more variety given that it was our daily meal in the morning (it had bread/croissants, delicious cheeses, fruit, jam and rabbit pate spreads, yogurt/oatmeal, boiled eggs, and a daily surprise item in the rotation, like quiche or deli meat). So many carbs and cheese felt really heavy after a few days and I started craving vegetables and salad. However, the food available was delicious and fresh. There is also no in-house restaurant if you're not wanting to go out in the evening, which would have been a nice option in a winter-time visit, but that wasn't a big problem with restaurants within a 1-2 minute walk. Overall, this was a quiet, well-located, upscale hotel in a great area and I really loved my stay there. I would highly recommend this hotel! We had a great experience.

Definitely a five-star hotel! This little boutique hotel is located in Old Quebec (lower level). The lobby is wonderful with comfy chairs and a big table in a library setting to enjoy a coffee, a cocktail, breakfast or just to relax. There is a great cappuccino and expresso machine right past the front desk to get gourmet coffee 24/7. The breakfast is continental but really more than enough for a full breakfast as they serve hard boiled eggs, cottage cheese, yogurt, fresh fruits, cereal, breads/bagels, pastries and excellent cheeses. There is also fresh fruit on the room floors and in the lobby 24/7. Our room had the most comfortable king bed with lots of pillows and was very clean. The turn down service, complete with chocolates, bottled water and ice delivery was a nice touch. The staff here is amazing...friendly, helpful, extremely professional. Peter and Mathiue are two that stood out. This hotel is within walking distance to not only Old Quebec, but also upper Quebec and plenty to see and wonderful Europeanesque streets to stroll. There's a funicular to take you up if you don't want to make the climb for a couple dollars. Ask the front desk to recommend bistros. They did an excellent job with their recommendations, and we enjoyed our dinners at Legende and Chez Bouchay. There's valet parking for an additional $25 a night. I loved our stay here and highly recommend this hotel. You can stay at the large and beautiful Fairmont in upper Quebec, but I love this quaint smaller hotel which provided wonderful amenities, outstanding service and a perfect location. Do go to 1608 Wine & Cheese bar in the Fairmont, though. Great views, drinks/wines and charcuterie not to be missed.

Super friendly service as soon as I got out of the taxi. Some guy grabbed my bag and opened the door for me. I thought he was just being a gentleman, he was so friendly, but found out he worked there. Concierge, Antoine, at front desk during check-in and gave me great overview of special events as well as geographical layout of Quebec City. Room is beautiful. Modern and rustic. Building used to be a bank. Vault doors still present. Includes free breakfast. Fresh croissants and baguettes. Meat and cheese. Fresh cut fruit. Yogurt, granola, and cereal. Coffee and juice. But they have a self-serve espresso machine you can use 24/7. They also have spa water left out during the day. Hotel is located about half a mile from the Gare du Palais which is the bus and train station. I took a taxi because of luggage, but it is easily walkable. Fare was $6.35, but just gave the guy $10. Hotel is in the Old Port aka Vieux Port, but borders on Old Quebec. I would stay here again.

Spent about two weeks at the Hotel Le Germain-Dominion in Quebec City for our honeymoon in August. Hands down, incredible hotel. We arrived late that night and the staff left us a congratulations note with champagne. Beds were amazing, free breakfast included, well-stocked tea and coffee bar, great Wi-Fi, friendly staff (Sara was so awesome at the front desk), within walking distance of just about everything, and clean. It's more on the pricier side, but totally worth it. I would stay with them again.

When planning our trip to Quebec, we considered this hotel and Auberge St Antoine. I am really glad we stayed at the Le Germain. The hotel is perfectly located in the old town of Quebec, easy walking distance to all the bars and restaurants. The goosedown comforter and bed was ridiculously comfortable and it was hard to get outta there in the morning. But we were rewarded with a nice breakfast (Regret: Not having one of the giant cappucinos from the espresso machine). Best of all is the concierge. Annie-Karine and Veronique were so helpful both before and during our stay. I could not wait to meet them after so many back-and-forth emails. They provided us with great recommendations for walking around their fair city and scored us the best seats in the house for a Quebec Remparts hockey game at Le Colisee. I highly recommend Le Germain, and please tell Annie-Karine and Veronique that I said bon jour.

+ World's most comfortable beds + Incredible cheese plate at breakfast + Free, stable Wi-Fi with no annoying password + Walking distance to museums, galleries, shopping streets and just about everything else + Well-stocked tea and coffee bar to greet you every time you come in, which is especially valuable when you visit Quebec in rainy or cold weather (i.e. visit Quebec) + Did I mention the cheese? PAS to the MAL.

Of all the hotels we stayed in during a vacation out of Boston, this one truly wins for coziness, comfort, friendly staff, and ease of parking/getting around the area. We checked in a bit late and it was no problem; the staff were extremely friendly and we were delighted to hear of a bar open till 3am and 24/7 lattes. The room was a great size for two people with thee most comfortable bed ever and a wonderful view! The bathroom had a huge shower and tub with really wonderful soaps and body washes, even makeup remover. We're not quite used to staying in such a luxurious hotel, but this was such a treat. Sadly the hotel was booked for future nights as we tried to get a second night in, but it made it all the more special. Quebec City is a place you can do a LOT of walking and exploring, and it was nice to have a hotel so close by to freshen up or get something in/out of the car. Breakfast was wonderful: jams, various toasts and croissants, hard-boiled eggs, fresh fruit, coffee, and a machine of course to make lattes. The staff are very accommodating to first-time visitors and gave some great recommendations for what to do and when. We will definitely be staying at this hotel again next time we are in Canada!

While planning our honeymoon in Quebec, the choice came down to the Frontenac or the Germain-Dominion. I am so glad we went with the Germain. They treat you like the only guests in the place, with a tour of their amenities, a personal welcome (Pro tip: tweet to them before your trip; we had champagne waiting for us!), and a first-rate concierge service. You're about a 20-minute walk maximum from anywhere in the old city, especially if you're willing to spend $2 on the elevator up the hill. The room was very chic, but also very comfortable. Espresso machine in the room (plus complementary cappucinos, lattes and more in the lobby 24/7). Breakfast was continental, but amazing, best croissants and cheeses I had, including at several of the finer restaurants. We liked it so much, we extended our stay by an extra day. All in all, well worth it, especially if you're travelling as a couple. Save "the Castle" for the family; when you want a romantic getaway, call this hotel.

I was very pleased with my decision to stay here. The hotel staff was wonderful. The decor modern and appealing, and my room was very clean. The location of the hotel is perfect for a visit to Quebec City. Would definitely stay here again in the future. Thank you for a lovely vacation experience!

Hotel Le Germain--4 nights, 5 days -excellent location. Close to everything. Lots of good restaurants around, less than 10 min walk to upper town, 2 min walk to gas station (convenient store for water etc) -free coffee and tea all day in the lobby which is such a great place to relax -free breakfast (delicious) -spacious room size, clean and modern, nice view -made my birthday special by a card and dessert with candles and balloons in our room -friendly staff and good service -easy early check-in and late check out -overall I was very pleased with my stay and I highly recommend this hotel. Very worth it and I will definitely be back

Best hotel I've experienced. It is right in old Quebec City so you can leave your car here and never use it again. The rooms are done well and we had a great view of the St. Lawrence seaway and a faux flaming tower at night. The patio in back is a nice spot to have a glass of wine before going out for the night. The breakfast they have here as part of your stay is phenomenal. Pastries, coffee, juices... It is all fresh and super high quality. The concierge pointed up to the best restaurant we've experience too so there was a lot to like about Quebec. We tried to stay a second night but they were booked and the concierge even set us up at another hotel down the street that we also enjoyed. They have locations in Montreal and Toronto as well, so it is fair to say we'll be back.

Fantastic boutique hotel in the heart of Old Quebec. Didn't use our car the entire stay. Great dinner recommendations by the hotel staff. Beautiful space, with a delicious breakfast. Rooms were clean, modern and quiet. HIGHLY recommended

This is a terrific spot in Old Quebec--very welcoming, warm, and thoughtfully designed. The concierges are helpful and hospitable, with a special shout-out for Antoine. We stayed for three days in early October and would definitely head there again.

If we could give it six or seven stars we would. It's the hotel of your dreams. Clean, classy and comfortable. Everything about it is soothing and welcoming. Look forward to a fresh delicious breakfast each day and a relaxing patio to sit and plan your day. The staff is very helpful and serving the guests is their number one priority. We love you Dominion!

Great hotel. Antoine at the front desk was super helpful. Great pet friendly place, with big rooms, helpful staff, and a great location.

Really a fabulous boutique hotel. Gorgeous rooms with modern furnishings and unique small touches, in a lovely area in lower town. Our room had a great view, but I wished the windows would have opened. Very helpful and professional hotel staff. The lobby and common areas were expansive, welcoming, and inviting. Amazing (free) breakfast buffet that exceeded all expectations -- pate, fresh cheeses, croissants, bagels, fresh fruits and yogurt, teas, espresso -- far superior to your expected "continental breakfast." If/when I'm ever back in Quebec City, I'd stay here again in a heartbeat.

This was my second time in Quebec City, previously this hotel was called Dominion 1912 before Le Germain took it over last year. We had a lovely stay 13 years ago so decided to try the same spot. I am so happy we made this choice. What I loved; continental breakfast is fantastic, great selection of cheese, boiled eggs, yogurt, cereals and fruit galore! Round the clock access to mega lattes and deluxe tea selection, it was all so satisfying we never went to any other of the many well reviewed spots in the city for breakfast or lattes! The free wifi is strong and with a consistent signal, I was able to lots of online work/posting and we were also able to connect to our slingbox at home and stream sports and movies while in our room to the TV. I loved the hotel common space which I spent about 6 hours working from during our stay. I wandered down to the gym for some exercise and was happy to see options of treadmill, elliptical, bike and free weights for my exertion! In our room on the 5th floor Molton Brown toiletries and luscious sheets topped everything off making me not want to leave the room for anything but food and my quick workout. Highly recommend this place, the staff are attentive and helped coordinate a city tour and meals out during our stay. Room service was not disruptive and the staff during breakfast only aim to please.

One of the nicest hotels we have ever stayed at - service was wonderful, the river views exceptional, perfect location, and the nicest staff ever. Highly recommend.

We stayed here for 3 nights on our recent visit to Quebec. The staff, hotel, and location are all top notch. First class from the minute you arrive.

Very nice boutique hotel. We enjoyed the extra touches of coffee drinks in the lobby 24/7 and cocktails and wine in the afternoon. Also, evening room delivery of ice, water and chocolate. Front desk staff was very helpful with directions and reservations for both tours and restaurants.

Absolutely perfect. I am all about travel deals, and the majority of great hotels I've snagged for a discount price have always treated me just a little differently--but not this one. I got a Hotels.com discount on this hotel for my honeymoon, and they treated us like rock stars. The hotel itself is beautifully restored, and the complimentary espresso machine and continental breakfast are fantastic. I would go back on the strength of the chocolate croissants alone!

Great boutique hotel in the heart of Quebec City. The hotel staff was very accommodating, with lots of great referrals that helped make our stay enjoyable. The rooms are nicely decorated in a contemporary fashion and well appointed. For late night cocktails there's a comfortable common area in the lobby or seating on the patio.

Fabulous lounge with great tables to sit at to relax after an afternoon of exploring Québec- the rooms are very small, but comfortable. There is a delicious complimentary breakfast with great croissants, coffee & eggs. The gym in the basement is small but well-stocked with bottled water & towels. Parking is very easy in the back of the hotel- would highly recommend.

This is one of the nicest little boutique hotels that I have been to. Everyone is so nice, and so accommodating. The rooms are very modern, cool, but comfy at the same time, it's hard to do that. But really it's the people. Let me convey what the staff did. We were stick with some takeout when a Resty we went to messed up our evening (a whole other story). Anyway we asked for dome plates and silverware to eat our cold leftovers. They sent up the needed dishes etc, but also some cheese, bread, strawberries. Very touching. Just an example of the exemplary service. I won't stay anywhere else when I come back.

The Germain-Dominion had everything we want in a hotel, and all done at the highest level. The rooms are elegant, the beds comfortable, and the front desk staff professional, corteous and discreet. Free wii-fi is available throughout the hotel, and is very reliable. The buffet breakfast is included in the room and is spectacular. The cappuccino machine in the lobby is available free of charge at all times, and gourmet teas are also provided. Room service, should you need it, is supplied from Echaudé, a very fine restaurant one block away. The final touch that made this the best experience we've ever had in a hotel, was how totally quiet this part of the Lower Town is at night - we flt we were deep in the countryside. If you are spending three full days in the city, you might prefer to stay in the Upper Town, as you would probably spend two out of three days in that part. However, returning to this oasis of calm at night was a joy.

Lovely place - just perfect for a weekend getaway! Very classy and upscale feeling without being stuffy or uncomfortable or insanely priced. Room was VERY clean and a good size with a nice view overlooking the St Lawrence River. The bed is extremely comfortable and provided a great rest. Location is outstanding... you valet the car and never have to deal with it again - everything is walking distance. The folks at the counter are so helpful and very friendly overall. The free coffee service in the lobby is wonderful - instant caps and espressos 24/7! Breakfast was perfect - light and plenty of options. Only thing I would have changed was to ask for a room with a full bath - I assumed it came with the room but we found out later that some rooms have only showers (which is what we had) and some have both showers and baths. Something to keep in mind if you are in the mood for a good soaking after a long day of walking and shopping.

I always stop at the Germain Dominion when in Quebec. Exceptional offer, as it always is at other Germain establishment (i.e.Toronto, calgary). The chain redifine what shoud be a hotel stay. Beds are awesomely comfortable. The rooms are modern and classy. Glass showers in every room. Got to be an idiot to get scammed at the chateau Frontenac when you can stay at the Dominion. Btw, no one is paying me to say that!

Great place. Cool rooms, comfortable, quiet. Great complementary breakfast with fabulous espresso machine.

This hotel gets 5 stars because of Antoine Bureau, Concierge at the front desk. The location makes this an ideal hotel to stay in while in Quebec City. You can walk everywhere! Good breakfasts are included daily. You can also enjoy good quality coffee (fully automated coffee machine for lattes and espresso), in addition to David's tea all day. We stayed for four nights starting June 30 to celebrate Canada Day. The weather was wet and cold on the first 2 days. On our first evening after dinner, we sat by the fireplace and Antoine introduced himself and proceeded to ask about our day. Antoine is a great ambassador for Quebec City and the hotel, he proceeded to tell us about the local made products including maple flavoured whisky. Antoine gave us our first taste of the Neige, a local ice cider, we are hooked. Antoine continued to tell us something about Quebec City each day. It is always great to experience outstanding service. Antoine made sure we took in all the local festivities including Quebec City's birthday on July 3. Thank you!

Just had the good fortune of spending 5 days at this hotel. The property is lovely and the staff are fantastic. And the breakfast! If you leave hungry it's your fault. I just loved the self service coffee machine. I was amazing. The rooms are quiet. The bed was the most comfortable I have ever encountered in a hotel. I don't know how the place is constructed but we never heard a sound from the neighbors. The Molton and Brown bath products are amazing.The only thing that I did not care for was the light, or lack of it, in our room. The ceiling was painted black which I did not care for. We traveled with our dog. She was provided with her own bed, bowls and treats. The front desk staff clearly explained the rules for pet guests which was much appreciated. The location is not far from the major highway so you do not have to negotiate the narrow streets to get to the place. Having the parking lot on the property is a plus and not the norm in Quebec City. They also have bikes available for guest. Don't let the price scare you away. It is great value for the money and worth the treat.

Beautiful hotel, beautiful room with view of the sunset, beautiful croissant for breakfast, at a very competitive price. We were very satisfied with the room. The hotel is close to the pier and quai, a bit away from the most touristy part of old Quebec, among some art galleries and restaurants. We walked to the market, the pier (for a special Cirque du Soleil show for the national holiday), to the tourist area, up the hill to the Chateau Frontenac, to the Citadel and Plains of Abraham, and to the capitol area. Nothing was further than 35 minutes (and I don't walk fast). A lot of stairs to climb to the upper city! Free Wi-Fi, and guides and advice for the city. They push the higher end restaurants (probably their clientele), but other than that no complaints. They help you make coffee with the fancy machine, but out a varied and great full breakfast (hard-cooked eggs, cheeses, yogurt and cereal, breads, and even rabbit confit). The room was large, bathroom elegant and clean, and parking (for a fee) right in the back so no waiting for your car!