Hôtel Le Grand Pavois

We have stayed here many times and it never ceases to amaze us how wonderful it is. Just spent our last 4 nights of French road trip here, the rooms as always are fabulous and spacious especially the ones overlooking the marina. Breakfast buffets are lovely with good choice of food. The hotel is now under new management and they have now opened the bar dining area as a restaurant, we didn’t use this as we had made restaurant reservations before we arrived but obviously very good if you just want to relax and enjoy the view. Staff as always are very friendly and underground parking is also a bonus especially as the weekend there was the annual music one which was great fun.

Bedroom with all necessary comfort. The bed was excellent.|The room had a nice view on the port. The location is perfect with access to restaurants, beach and city within a few minutes walking . Parking available. |Excellent service and advices.|Very good breakfast.|It’s an excellent location for a stay.

Both visits were a joy. Beautiful room with a full range of facilities, excellent breakfast. Thoughtful and efficient staff and very welcoming and well informed receptionists. Planning to be back next year for a longer stay. The local scenery, beaches and countryside make it a good stop over point

The staff is so kind ! The rooms are great in a marine style with beds you don’t want to leave ! |It is very well situated just in front of the « port de plaisance » very close to the sea. You have restaurants close by, and the museum pretty New. I parler my car in the hôtel parking where I have been able to charge . We will come back.

Excellent Hotel with the large comfortable room overlooking the Harbour at Fecamp. The staff were very friendly and helpful. Thoroughly recommend this Hotel. It's position in Fecamp make it ideal for exploring the town and surrounding area.

Quiet, comfortable, well equipped room overlooking the harbour|Smart modern bathroom. Pod coffee machine and a good selection of teas|Welcoming staff (with excellent English if you're not a confident Fr speaker)and importantly a good whisky selection at the bar!

We really enjoyed our stay and the marina view room was excellent. |The room was large and comfortable and it was very much appreciated to use the free car park behind the hotel.|Great value and a very friendly welcome. We will definitely stay at the Grand Pavois again when our travels bring this way again.|Thank you!

The service is a little lacking to the American audience. It’s normal to me that if you’re staying at the hotel during low season when they’re at 25% occupancy there’s an expectation that the guests get a room upgrade. Totally foreign concept to this hotel though. We had to pay for the upgrade. During this same visit we were told the bar wouldn’t be open because the bartender got too drunk the night before. The front desk person had to intention of manning the empty hotel desk and bar at the same time. When the bar is open there seems to be a rush to close it early. If one walks into the lobby before midnight and all the lights on the lobby bar are still on it’s pretty normal to offer your guests a nightcap. Not here though. The hotel seems to leave a lot of good will and money on the table. I have never stayed here during the high season. Perhaps it’s very different.

I SPOKE TO HOTELS.COM - they claim they contacted the hotel asking for an ok to refund money that i already paid hotels.com for my trip 4/20-23 2020 and have been told no refund allowed? even the hotel website shows they are closed until the coronavirus is resolved. HOW CAN YOU NOT REFUND WHEN YOUR HOTEL IS CLOSED ? Its not that we do not want to come,in fact i have already started planning to reschedule my trip and use this hotel ( may not if they are this way) but the corona virus has caused us to not be able to fly to europe from the USA. and also our age and existing medical conditions put us in great danger. Is there any french government agency that can assist tourist in resolving such matters? since i paid a US company and they have not yet paid the hotel who has my money? guess legal action against hotels.com is going to have to happen to resolve this matter. Imagine - a small claims court judge seeing that a company has taken money and not refunded due to not being able to travel to the destination due to emergency laws enacted by both the french and american governments during this pandemic. don't see hotels.com being able to defend such an action based on standard terms and conditions. The corona virus has reset terms and conditions for all. Terrible situation and even worse terrible hotel response to refund request.