Aiden S.
Yelp
Our room was comfortable, the staff friendly, and the location great. But we were disappointed that our room, one of the more expensive options available, did not have a view. And it was a VERY long walk up many flights of stairs to get to our room.
We picked one of the more expensive rooms - a room with a jacuzzi - and it did not have a view. You could see a parking lot out a window, but that is not a view. The hotel does not advertise this room, if you look at our type of room on the website, you won't see it. And we were under the impression that we had booked a room with a view. Overall, that was very frustrating.
Not as big of a deal, but carrying all our suitcases up the very long and windy passageway to get to our room sucked. It was a total of about four stairwells, and some of them were pretty long. When the receptionist offered to help said there are stairs, they did not clarify what "there are stairs" meant. "There are stairs" was a huge understatement.
These issues were not the biggest deal in the world, because the room was very well decorated and pleasant to stay in. In other words, while I do not consider these issues really acceptable, I still enjoyed my stay here very much. And the jacuzzi was very nice.
But I probably would not stay here again. Great location, and I'm sure some of the rooms have amazing views, but there are a lot of other great looking hotels in Colmar - I do not feel as though I need to come back to this one.