M. S. Y.
Google
The receptionist was extremely friendly and welcoming, which made a very good first impression. The hotel is also well located in a central area, which is a big advantage.
However, in my opinion the hotel does not meet a 4-star standard. The room quality was not what I would expect from a 4-star hotel. In the bathroom, the toilet brush was filled with dirty water and unusable, which was unpleasant, and there was a hair in the bathroom before we had even used it.
Additionally, the water pressure in the bathroom was extremely low. The water flow was so minimal that it was difficult to wash my hair and body, and showering took much longer than normal.
Overall, the staff and location were good, but the room and bathroom conditions need significant improvement to match a 4-star rating.