Hôtel Le Morgane

The Hotel was amazing, we had a fantastic experience the moment we got in the hotel. First, big thanks to Camille who took us in and was super welcoming and took time to give us detailed recommendations of what to do in our short stay (2 days). Thanks to him we had a superb start to our holiday. We were very lucky that our room was ready earlier than our check-in time plus we got upgraded to a better room. The room was great for us (couple) with a nice spacious bed and good bathrooms. The Spa is good but small-ish, I think at peak times it might be crowded but otherwise the service was great (my wife booked a massage and she was super happy with it). Generally the staff are super helpful and were accommodating for our constant questions and special requests as best as they could. The hotel location is also great at the heart of Chamonix and close to activities and less than 10 minutes walk to the center, train or bus stations. The breakfast was nice but I would encourage you to try the restaurants around as they are all great!! The hotel also had discounts available for nearby activities and rental of ski equipment. Plus they gave us a free transportation ticket for trains during our stay (you get discounts for buses too) It was amazing! And a definite recommendation to stay here! ❤️🙏

I want to share our terrible experience with the front desk manager, Julie, and the director, Diddo. Both were unprofessional and rude, treating us as if they were above us. Diddo even went so far as to call me a liar, despite having no right to throw my personal belongings out of the room.||As a family of four with two kids, we had booked the most expensive room in the hotel for 5 nights but mistakenly thought it was for six. After a day of skiing, we returned at 4 PM to find all our belongings packed up. We had paid for an extra night and explained the situation, noting that the room was still available with no other bookings. It was completely unnecessary to pack our things, especially since we had laptops, jewelry, and toiletries left in the room.||When we started going through our belongings, I found that all my toiletries were disorganized. It seemed there was no oversight during the packing process. They even discarded my new shampoo, which I had specifically ordered for my hair type and is not something found in stores ||To make it worse, it was my birthday, and they showed no concern. For a room that costs 600-700 euros a night, I expected a certain level of respect. They spoke with such entitlement. Ultimately, I was called a liar, as if my shampoo wasn’t new and I was creating drama. On my birthday, I couldn’t find half of my belongings because they were packed incorrectly, which left me unable to wash or style my hair. I understand that for Diddo and his friend Julie ( that he fully backed up and said she did everything correctly ), this means nothing and it is only a shampoo . But not for me , this attitude completely destroyed the mood /holiday and my birthday . I really hope that someone will read our comment, hotel’s location is great . But this approach to clients will not lead anywhere.

Ver nice hotel in a great location. There are several shops and restaurants within walking distance. It is also very close to the gondola to Mont Blanc. Our balcony had a nice view of Mont Blanc. Our room was very small but adequate for just two of us. Breakfast was delicious with a small but good selection. The buffet includes scrambled eggs but if you want fried or poached eggs, there is an up charge. The people working the front desk were very helpful giving us directions and marking up our maps.

Location is great, close to cafes, shops, and the cable car. The lobby looks nice and clean, but the room however, was not as advertised. This is not a 4 star hotel. Carpet and bedding was dirty with stains, bathroom moldy and smells musty, shower and sink doesn’t drain. When we talked to the receptionist, they said they could not refund our one night stay, but could upgrade our room. The upgraded room was still dirty, just bigger with an old couch, where the cushions sagged. Would not recommending staying here for the price.

We recently spent 2 nights at this hotel and loved it. Our room, though rather small, had a balcony with an amazing view of Mont Blanc. The staff is excellent- very efficient, friendly, and professional. The front desk staff was very helpful with all our questions. Breakfast was great too. The hotel is only a couple minutes walk from the gondolas that go to Aiguille du Midi which makes it very convenient to check the weather and make decisions to go up. The location made it possible for us to do that. Had we been further away from the gondolas, with our limited time, we probably would not have made it up to catch views of Mont Blanc. The hotel is also just minutes away from the train station and the main street with all the restaurants, etc. I just wish the hotel didn't feel so American (music playing, etc), but rather had more of a feel of the local culture.

Awful treatment of customers, unprofessional receptionist Julie, who acts like intern first time working in hospitality industry.||We booked the most expensive room for 6 days, paying over 700 Euros per night, and were treated as in one star hostel, with rude and unprofessional service. ||Dangerous spa, very slippery floor and not clean. My daughter fell down and we asked to install the slippery floor sign. ||Receptive breakfast without any good food, smelly beans and old omelette. My kids could not eat anything. ||Complete mismatch between the location, online reviews and the actual level of service

I want to share our horrible experience with the front desk manager, Julie, and the director, Diddo. Both were unprofessional, rude, and dismissive, speaking to guests as if they were above them. Diddo even called me a liar, despite having no right to throw my personal belongings out of the room. We mistakenly thought our booking was for six nights instead of five. After skiing, we returned to the hotel at 4 PM to find all our belongings packed up. We had paid for an additional night, explained the situation, and noted that the room was still available with no other bookings. It was completely unnecessary to pack our belongings, considering we had laptops, jewelry, and toiletries still in the room. When we went through our things, I found that all my toiletries were messed up. It seemed there was no supervision during the packing process. They even threw away my new shampoo, which I had specifically ordered for my hair type, not something found in a pharmacy or shop. To make matters worse, it was my birthday, and they showed no concern. For a room that costs 600 euros a night, I expected a certain level of respect. They spoke with such entitlement. In the end, I was called a liar, as if my shampoo wasn’t new and I was fabricating the situation. On my birthday, I couldn’t find half of my belongings because they were packed incorrectly, leaving me unable to wash or style my hair.

An excellent location in Chamonix. Very close to the central shopping street and cable car. The staff here were wonderful and very helpful. The breakfast was of a good quality even if it felt expensive.We enjoyed the balconyI in room and the rooftop terrace. Sadly the bed was very worn and created constantly. It probably needs a replacing. The elevator and carpet were also very tired. We did however love the spa!Overall, this is a very good option if you're staying in Chamonix.

I held back a star simply because the suite was very small and when we are there to ski we had 4 big bags which don't fit anywhere. However the hotel is wonderful and its staff were amazing. We loved the boutique vibe, the decor and the beds were very comfortable. Breakfast every morning was the same, but a nice variety. The bar/lounge area was comfortable and there were nice apre ski snacks every day. There is a car shuttle which they will use to take you to the bus stop, dinner or into town (though town is literally 3 minutes from the hotel.) My only suggestion would be to have a ski shuttle which could take guests to the various mountains--La Tour is a 40 minute bus ride and its an 8 minute walk to the bus stop with your skis, boots etc. Overall, a lovely hotel in a good location.

After a horrific Airbnb experience, this was like finding a Four Seasons. Joyce was an outstanding reception guide and everything about our welcome was beyond professional and helpful. They staff speak fantastic English and they are very friendly. The decor is impressive, a chic-modern luxury lodge scattered with fur rugs and cozy throw blankets in the middle of the Chamonix valley. We got a suite and it was marvelous. White robes and slippers awaited us on the bed. Had a very comfy queen bed and we could see the Alps directly from our bed. We had a wrap around patio with a view of Mont Blanc as well. We visited in October and the weather was just perfect. The hotel provides a complimentary Turkish bath and spa area with additional spa treatments for sale. We used the Turkish bath and it was amazing. We relaxed in the common room with tea and lounged in the lush robes. Definitely get the continental breakfast along with your room. I believe it's 15 euros. It is a feast and nothing like American versions of continental breakfasts! The spread is amazing. Eggs, bacon, ham, three types of fresh bread and all sorts of toppings, all sorts of pastries, oatmeal, cereal, fruit, yogurt, granola, etc. Coffee, orange juice, sparkling water, etc. We stayed for three days and would definitely stay here again. The prices are better than other hotels/lodges in the city, and FAR nicer and more modern.

Nice classy hotel in Chamonix. It is very well located, close the main street and the Chamonix South bus station. The rooms are nice, wife, cable TV, mini bar. It is quiet and the beds are great. Each room has its little balcony, great for having a drink at the end of the day. Breakfast buffet is good, large choice, home made gelly... There is a spa, with a large variety of massage and treatments.