guywellesley
Google
We arrived at Pashmina around 8:30 PM and were greeted with a swift and friendly check-in process. The receptionist offered us a comprehensive tour, highlighting the spa, restaurant, bar, and our room on the 8th floor (Room #801), which featured breathtaking views of the city and mountain slopes.||Our room was equipped with a 42" TV in the main area and a smaller 32" TV in front of the king-size bed. Despite having two showers, the presence of only one toilet seemed unusual but did not detract significantly from our overall comfort. The mattresses were incredibly comfortable, and the Nespresso machine was a welcome perk after our days on the slopes.||Lucas, the bellboy, was exceptionally helpful, managing our parking and luggage with great efficiency and offering assistance whenever needed. This personalized service was very much appreciated.||Breakfast, while typical of a 5-star hotel, lacked an omelette station but made up for it with the option to order custom eggs. The croissants were truly outstanding, and the avocado served was perfectly ripe—a nice touch.||The ski-in/ski-out access was a highlight of our stay, with the ski store staff being both accommodating and kind. The ski-out experience was fantastic, and although the ski-in paths were a bit challenging, they added an adventurous element to our stay.|Pauline, the concierge, was particularly remarkable, demonstrating professionalism and a genuine passion for her job. She went out of her way to assist us, even handling complications with our airline.||The spa facilities were the ideal way to end a day of skiing, featuring both indoor and outdoor hot tubs, a pool, a sauna, and a Turkish wet sauna—all perfect for relaxing our muscles. A special mention to Clair, the masseuse, whose skills were exceptional.|On our last day, the thoughtful touch of providing packed breakfasts for our early departure was highly appreciated.||Julia at reception ensured our check-out was as smooth as our check-in.|We are already looking forward to our next visit to Pashmina.||Thank you for making our stay unforgettable!