Hôtel Le Pigonnet 5 étoiles - Esprit de France

Wonderful family stay at Le Pigonnet! We visited with our three children and booked the interconnected family suite, which was perfect—spacious, quiet, and beautifully finished. The pool was fantastic, and the gardens were a highlight: peaceful, meticulously kept, and genuinely relaxing to stroll through. The gym was lovely and well maintained. Staff were consistently warm and friendly, making everything easy from check-in to checkout. The food was superb—every meal felt like a treat. We really enjoyed our stay and would happily return. Highly recommend, especially for families looking for comfort and calm.

My husband and I stayed here during our honeymoon and it was absolutely beautiful. The service was impeccable- especially by the pool given the server had to keep going back to the hotel to get our drinks. The gardens were breathtaking. As it was our honeymoon, the hotel had a bottle of champagne as a gift in our room which was a wonderful gesture. We enjoyed a before dinner drink in the lobby bar. The best part of our trip was the dinner we had at the hotel- I cannot recommend the restaurant enough! A short walk to the center of town, this was such a relaxing part of our stay.

We had a wonderful experience here! Our room wasn’t in the main hotel building but located in a small private villa, which made our stay feel even more special. It had its own semi-private pool and entrance, offering a peaceful and luxurious atmosphere. The garden and pool area were absolutely stunning, beautifully maintained and perfect for relaxing. The food was also excellent, with a variety of delicious options each day. I would come back here any time without hesitation!

⭐️⭐️⭐️⭐️☆ We stayed at this hotel for three nights and overall had a great experience. The grounds are beautifully maintained — clean, lush, and truly inviting. It’s clear the hotel takes pride in its appearance and ambiance. Our room was spacious, with a comfortable queen-sized bed and perfectly functioning air-conditioning, which was appreciated during the warm days. We requested a fan for white noise while sleeping, and the staff brought one up very promptly — excellent service. While we didn’t dine at the restaurant, we did try the homemade ice cream by the chef, which was fantastic. That said, for a hotel of this caliber and price point, I feel a small gesture like offering one scoop per guest per day would go a long way. It’s not about the cost — just the gesture. Charging for it felt a bit off-brand for a five-star property. The hotel recently celebrated its 100th anniversary, and the renovations they’ve done are tasteful and elevate the whole experience while keeping the charm of the original property. The gym is quite small — really only comfortable for one or two people at a time — but if you go during a quiet period, you can still get a decent workout in. As for the location, it was ideal for us. A peaceful and private setting, yet only about a 20–25 minute walk to town, which made everything easily accessible without being right in the middle of the hustle and bustle. All in all, I would definitely recommend this hotel. A few small tweaks would elevate the experience even more, but it’s a lovely place to stay and well worth a visit.

I hate leaving a bad review for such a beautiful hotel, however, we tried to stay here for our honeymoon, and sadly had to leave for several reasons and cancel our stay. Upon arrival, we were not warned that the air conditioning was broken on our side of the building. My husband got sick and we had to spend the night in a room with no A/C while he was sick. Then we tried to shower but were met with no refilled shampoo or body wash. We also ordered room service for my husband and they never came to pick it up, even after calling to let them know we were done. I’m sorry to be leaving this review, but I would not rate this hotel 5 stars. We found a hotel about 20 mins away that we loved instead.

Our family have been stay at Le Pigonnet for more than 40 years (three generations) so we have seen many changes. The most recent renovations have gently transformed the hotel from a lovely, nice hotel into an outstanding, world class luxury hotel. Remarkably, the changes have maintained the original feel of a welcoming, family run establishment, but refreshed the rooms and common areas in a way that is modern while still classic. The staff is uniformly outstanding — very friendly, informative, always helpful, and are happy to find ways to make you feel welcome and appreciated. Simply stated, staying at Le Pigonnet is an absolute delight.

Le Pigonnet in Aix-en-Provence was recommended to me by the manager of Maison Armance, a charming hidden Espirit de France property in central Paris last Spring. This 100 year old recently renovated 5* expansive property located a short walk from the Aix city center was the perfect ending to a 2 week stay in the South of France with our family. My husband & I spent 3 glorious days relaxing at this oasis which includes expansive woodland, floral gardens, statuary, fountains, pergola, & countless chaise lounges scattered amongst the flower beds, tempting you to sit & relax. ||Our deluxe room included a balcony with small table & chairs overlooking the pool yet distant enough to not be disturbed by any noise. To the left the majestic Sainte-Victoire mountain of Cézanne fame rose, unobscured, a breathtaking sight we never tired of looking at. Our room was peaceful, our king-sized bed very comfortable with the quality linens you’d expect in a property of this caliber, the double sinked bathroom had separate toilet & rain shower rooms, complete with robes & slippers & exclusive Sonia Godet products in deep emerald green glass, elegant! A corner table & chairs offered us some room to place our belongings but more shelves or another flat surface, such as a wide narrow table under the television would have been helpful. ||As mentioned the back gardens were a haven from the relentless heat of 40C (> 100F) but so was the large pool with plenty of chaise lounge chairs & umbrellas. Two delightful attentive pool attendants, Tom & Raphael, made sure there were plenty of towels to go around as well as delivering ordered drinks & snacks. They seemed to take the oppressive heat in stride for I never saw anything except a smile on their faces as they catered to guests throughout the day. ||Does it get ANY better than to start your morning with a bountiful French breakfast outside overlooking gardens while listening to water fountains? A beautiful display of breakfast items was set up in a room adjacent to the outdoor patio. Any item you might possibly crave was waiting for you, displayed so beautifully it begged to be photographed. Locally sourced cheeses & meats, yoghurt, warm crusty breads with a variety of local jams & honey, croissants, pain au chocolat, ripe in season fruits such as deep orange apricots artistically displayed in ceramic bowls, figs, Cavaillon melon so juicy & flavorful you want to cry, in addition to eggs, omelettes, & any type coffee you’d prefer. I know I’ve not listed all there is on offer but I hope it paints a picture of the feast you’re in store for if you come to stay. Breakfast was a lingering affair, needless to say, but no one rushed you to start your day. AND, if you’re lucky you’ll be served by a lovely attentive woman named Amandine who lingers at your table making sure you’re thoroughly served before moving on to her next guest. ||Dinner can be a gastronomic event or a more casual one in the Les Amis bar which is where my husband & I chose to dine. This intimate cozy area served a varied delicious menu (highly recommended is the Croque) with an impressive bar selection, served by an attentive server named Nicolas. He introduced me to a delicious cocktail named “White Lady” made with my favorite St. Germain elderflower liquor. After a day of exploring or lounging by the pool it’s great to have dinner options of a leisurely meal without fuss. ||I wish I had time to take advantage of the beautiful spa attached to the hotel…next time!||First impressions are important & can color your stay in either direction. Having free parking on site was a very positive first impression. Attentive front desk staff who greeted you at your car to assist with luggage or packages throughout the day was so appreciative, especially when temperatures rose into the hundreds. If you’re fortunate to stay at Le Pigonnet maybe you’ll be extra fortunate to be assisted by a kind gentleman named Gaëtan who seemed to appear out of nowhere to help out even when you could manage without him. During our stay offers of iced tea & ice cream by Gaëtan were an unexpected treat. AND a lovely gesture on the part of the hotel. ||Throughout our stay we had conversations with the general manager, Olivier, in addition to Mekki, the manager who recommended Le Pigonnet from my stay in Paris.|It’s obvious management does not “hide away” in their office but rather interacts with staff & guests throughout the day. How nice it was to be greeted warmly wherever you were on the property, made to feel welcome & appreciated! ||It was serendipity to stay at the Maison Armance for the first time & to have Le Pigonnet recommended to me by the manager as he was unaware my family had a planned vacation for Provence this summer. How wonderful a stay we had & how everything worked out so well, thanks to his recommendation! Do yourself a favor & check out Le Pigonnet if you happen to be going to Aix. Have Nicolas make you a “White Lady” cocktail & order the Croque. You won’t be disappointed. Tell them Sue sent you.

Friendly staff. Nice breakfast and grounds. |This is not a 5 star hotel. Rooms are small with substandard furnishings similar to 2 and 3 star hotels. Hotel is tired. Handicap parking not near entrance. Location is a long walk to the Aix center. |The hotel is not a Relais &Chateau hotel brand which has higher standards.