kaay237
Google
On the plus side, the apartment was spacious, well equipped, clean and comfortable. Good location, easy access to and from the ski slopes, convenient lockers for ski storage etc. Booking lift passes through Le Taos got us a discounted price, which is appreciated. The staff were without exception pleasant and helpful. However......||The welcome pack is valued, but only contained 5 dishwasher tablets. We were there for a 7 night stay, and surely it's reasonable to expect dishwasher use once per day? You saved a few Cents but we had the choice of buying a large box of tablets which we would then have to mostly waste, or washing up in the bowl at more inconvenience. You saved Cents but created bad feeling with us, and what is the sense in that?||Similarly there weren't enough toilet rolls to last the week, which we then had to find from the supermarket. So you saved E5.48, yet you are quite happy to replace towels unnecessarily mid week which cost you far more? Where is the logic in that?||One of the key cards broke within an hour of moving in and you wanted to charge us E5.00 for replacing it until we objected, when this charge was cancelled. Fair enough. But come on guys, this is part of the normal wear and tear we pay for in the rental so SUCK IT UP!||All of these are minor things which would have made life so much easier for us as temporary residents and created goodwill out of all proportion to their cost to Le Taos.||So in general, this meanness really grates when we're paying thousands of Euros for a weeks stay.||The kitchen was small but perfectly functional for the style of holiday we wanted, so no complaint. But it's a triumph of style over function because doors close to conceal the sink and cooker.....yet to use anything you have to have the doors open, which then means you have to squeeze back and forward through a narrow space between the open door and the island unit to get to the sink. Perhaps get rid of the doors?||Finally, don't book this apartment if you're attracted by the wellness facilities - the pool is tiny. And COLD! It would be OK for a quick splash to chillout after a day's activity, but not for anything else. That would have been exactly what we wanted (except the freezing temperature!), but unfortunately my wife and daughter gave up using it after attempts on two days because it always seemed to be full of groups of hefty males trying to swim "lengths" and they felt too intimidated.