Hôtel Le Village Saint Barth

We had an amazing first visit to St Barths thanks to the great staff at Hotel le Village! Beginning months before our stay Melveen was incredibly helpful recommending restaurants, beach clubs and making reservations for us. The property itself is very peaceful and quiet, we had a stunning view from our room and plenty of space. We will definitely book here again!

I stayed at Le Village for 6 nights with a friend. Night one we stayed in a traditional room. My friend saw 3 roaches/water bugs in the bathroom in the middle of the night. We let the manager know the next morning and he stated he did not know what a water bug was, and we said they are like roaches, and he said nobody had complained of those. We let it go because we were only in that room for a night. For the remaining nights we stayed in a standard room (it was not available on night 1 so we paid extra for traditional). In the middle of the night on night 5 I woke up with excessive itchiness. I turned on the light and these were NOT mosquito bites. These bites were different. They were very small and in small groups and lines. I had them around my wrists/hands, arms, and legs. (I have included pictures) I immediately got out of bed and took off all the sheets. The mattress was NOT encased. The hotel has stated that it is “protected,” however their mattress cover is an old-school cloth one that fits like a fitted sheet, not a BED BUG mattress protector that encases the full mattress. To say the mattress was filthy is an understatement. There were giant stains all over it and it looked like it had not been cleaned in years. In the middle of one of the tufts were clear signs of BED BUG feces. (I have included a picture). THIS IS WHERE IT ALL WENT *REALLY* DOWNHILL. When I went to the office the next morning, the owner came in to inspect the situation, agreed that there were signs of BED BUG feces when I showed him pictures online, and said he would change my mattress. I said he couldn’t just change the mattress and needed to do more. I had one more night in St Barth and I didn’t want to take my items that had been exposed and expose another hotel so I asked him what we could do. I WAS NEVER OFFERED ANOTHER ROOM. PEST CONTROL/EXTERMINATOR/HEALTH DEPT/ETC WERE NEVER CONTACTED. THE ROOM WAS NEVER CLOSED. The hotel’s laundry woman stated she could not get all my items up to the proper temperature due to their fabric and went through what COULD be washed. Not her fault, but my brand-new dress was shrunk and I can no longer wear it. I went to check-out and discuss compensation as well as what they were planning to do. I was told that since I only got bitten 1 night, and they could not confirm that it was BED BUGS, they would not compensate me other than the night I got bitten and the next night as a “courtesy.” Insane. I was also told that they do not believe I am lying, but they do not believe they have BED BUGS. (I have photos consistent with BED BUGS, I have pictures of their mattress with BED BUG feces, and I went to doctor who stated my bites are aligned with bed bugs and gave me a prescription) I was told that since I saw an American doctor and not an island doctor who is familiar with all types of bugs on the island he could be wrong. I was also told that the BUG feces on the mattress could be from any type of bug, like a ROACH (which they said they didn’t have at this hotel!) and doesn’t even match this type of feces. They stated that their mattresses have stickers that say they can’t get BED BUGS, so I couldn’t have BED BUGS. These mattresses were straight out of a horror movie and must be over 10 years old. I cannot imagine that only this one hotel has magic mattresses that cannot get BED BUGS. They emailed me after I left to let me know they are having the room inspected. This is a moot point. This is only happening because I contacted health authorities and they contacted the hotel. Here is what they did do: compensate the night I got bitten and the night after. They washed some of my clothes at high heat and them put them back together with my other clothes. BOTTOM LINE: THE ROOM WAS NOT SAFE AND HABITABLE, AND THEY SHOULD HAVE KNOWN ABOUT THE BED BUGS BEING THAT THERE WAS FECES ON THE MATTRESS. And the way the owner treated me (the victim and their guest) was just as disgusting as the bed bugs themselves.

We just got back from a short stay at the Hotel Le Village and had a fantastic experience! My wife and I were booking a very last minute vacation (week of), and the team at Le Village were very accommodating and easy to work with. Our flight to St Martin was delayed by 3 hours, so we had to catch the last ferry to St Barths. It was around 8:30pm when we arrived, and they were gracious enough to send van to pick us up at the ferry and bring us to the hotel. We stayed in a standard room, which was updated and had a fantastic view over St Jean bay. The complimentary breakfast each morning of fresh pastries and juices were very tasty. We didn’t use the pool or fitness facilities but they looked very nice, and the view from the pool deck was gorgeous. The hotel is very conveniently located on the island. We rented a car and were easily able to get anywhere in around 10 minutes. There is complimentary parking if you choose to rent a car. You can also arrange rental of the car through the hotel so it is waiting on your arrival. Le Village was a short 5 minute walk down the hill to get to one of the best beaches on the island with beach clubs, great snorkeling, and of course watching the planes landing at the airport. There are also several very good restaurants and shops within walking distance from the hotel. Overall, we had an amazing experience staying at Hotel Le Village, and will definitely plan a trip back in the future. The rates were very affordable and the staff were all very pleasant and friendly. The staff went above and beyond to ensure we were taken care of.

St. Barth is a really special island, and there are lots of things that make it one of the most attractive beach and tropical destinations in the Caribbean. Hotels like this one are a rarity: well-proportioned, family-oriented, low-drama, spotlessly-clean, and run by people who truly act like they care about you. It’s my second visit to this property in the same year, and I’m already making plans for later this year!||I have a thousand nice things to say about the cottage we reserved with an incredible view of St-Jean, namely the little kitchenette, the ample outdoor lounge space, the thoughtful and classy touches throughout. I will say, even with that, it’s the service that truly stands out. ||From the moment I booked (several months in advance) the team was in touch to confirm my flight details, and ask about transportation. Several weeks before my stay they asked if I needed help making my restaurant reservations and activity reservations, and quickly did everything I asked. ||I hope to be coming back to this flawlessly-run property for many years to come.

My wife and I stayed here for a full two weeks, after friends who have been coming to Le Village for many years recommended it. We thoroughly enjoyed every aspect of our stay. Our room was fantastic, with a great deck, outdoor kitchen and breathtaking view. The location is phenomenal, with Nikki and Pearl Beach just a short stroll, easy access to shopping and restaurants in St Jean, and ample nightlife at Eden Rock, Pearl Beach bar, Gyp Sea beach, and the Creole Village and the lively pub there. The hotel is fantastic, and the service attentive and friendly. A special shoutout to the staff at the breakfast room and in housekeeping, who did a wonderful job at all times. A great team! Le Village is truly a special place, a family-owned property for many years that offers a blend of comfort, convenience, great service, all at a reasonable price. Oh, and did I mention free rainbows, cute kittens, and the occasional iguana? All included. We're fans for sure and will certainly be back before long!

Be VERY careful with this hotel. When I booked my room, I received an email saying that if I cancelled less than 45 (yes, FORTY FIVE) days in advance I would forfeit a 30% fee for my booking. I accepted this as I had no plans to cancel. Also, if I am canceling a trip, it is not 45 days in advance. Second, when I unfortunately had to cancel ten days out, instead of keeping 30% of the room fee and returning the other 70%, they kept 100% of the room fee and told me I could find someone to buy me out or just lose my money. I was very hurt and shocked by this shady turn of events, but I went along with them and posted the room for sale on a few third party sales sites. The hotel manager then emailed me and threatened to sue me for trying to find a buyer for the room. I could also see on the website they had re listed my room for 200% of my reservation costs, thereby profiting from both my room fees and the new guest who took my room. These types of shifting policies are a major trap for anyone who travels a lot, has children, might get sick, or just generally has something come up in their life that precludes them from taking a much-anticipated trip. It is hard enough emotionally to have to cancel a special trip, and this hotel throws salt in the wound and rubs it in. DO NOT BOOK.

Wonderful hotel,super cozy ,spacious and private rooms with a garden and an outdoor kitchen. Helpful and friendly staff,wonderful breakfast included,beautiful pool with a view,there is even a gym. Ideally located near shops and beaches. Absolutely lovely!

LE VILLAGE motel Sewage smell & bed bugs We wanted to return to Baie des Anges but they were fully booked for May. Our room (595 euros per night) was full of ants especially in the bathroom so we moved to another room (660 euros per night). However, I could smell the sewage smell all night long. When I told the manager the next morning, he said he would have the engineer/maintenance fix it. It was really hard to air out the room because it was so humid outside and not much wind. The manager told us that they had sewage smell in other units but our unit should be fine. When it got really bad, we had Melvin (one of the workers) come up and smell it. The smell was coming from both bathrooms. The owner said her nose can’t smell anything and that no one who rented our unit had complained. (she is good at dismissing and deflecting). I suspect that this is becoming a systemic issue. The water was brown and I bought extra bottles to brush my teeth and wash my face. We didn’t have any issues with Baie des Anges: their water was clean, their beach items were always available where as Le Village never had any beach umbrellas nor boogie boards for the whole 5 nights we stayed. Also, there are bed bugs in the mattress. You can look up on the internet to see the pattern of the bed bug bites. You can go to the pharmacy to get ointment but what a way to spend your holiday.(Make sure you steam out the suitcases and wash everything in HOT water to kill the bedbugs). Good news, if you can call it that, was I saw only one small roach on the wall. The locks on both units didn’t work despite their attempt to fix it. We met some people on the beach who told us they were paying 175 euros including car rental (you book the hotel thru Gumbs car rental). We went over to check it out. The units are renovated, amazing view, clean without any of the issues we were having. I thought if I paid more, I would be free of any problems. I was wrong. You do hear the beach club music at night. I thought we were far above the beach but that didn’t seem to help. I missed Baie des Anges ( right on the beach) where we heard the ocean waves all night long. I did enjoy the fruits for breakfast. I also bought fruits from the store and their kitchen did clean and cut them for me when I asked. The sewage smell was truly terrible...wasn't worth it ...Not at 595 euros per night...