Mixed feelings. Excellent location 10/10. We had a room with stunning view over the valley. Friendly staff. But everything feels a bit cheap, worn out and neglected. They probably have no maintenance staff to keep the hotel 100% but only repair the really broken stuff. If the rooms etc. where 100% they could ask twice the price.
PhotoTrekkerWalomi
Google
The hotel staffs are very helpful and they speak good English. I asked for a better view in the hotel, and I got what I wanted. I really appreciate their help!||The view to the valley was best out of the best. The room was modern with all basic needs, and the breakfast is of very good value.
Ian.H Foster
Google
Had a nice few days here, food is adequate as we're the rooms ,we had a nice view over the cuenca valley.
The walk around the old town is strenuous but very interesting, very photographic. We didn't enjoy the tram ride!
Would be better one way drop off to see the town, then catch it later to return. Driver seemed bored!
Walter Chen (Walter Chen)
Google
I really love the location and view from the hotel. The staffs are also very friendly. Thanks for everything.
suzymcewan0810
Google
Fabulous small hotel with fantastic views and more than worth 3 stars. Our room was spacious and immaculate, the bathroom equally and had a full size bath and plenty of hot water. Great views of the cliffs from the window. Breakfast offered a fair choice of hot and cold buffet with an array of juices and hot drinks. The staff were friendly and attentive and I really wanted to stay longer. The hotel is a short walk from plenty of restaurants and ideally placed for exploring the 'hanging houses' and other historically important places. Don't be put off when you enter 'New' Cuenca. Once up the narrow cobbled streets you are in another world. Parking was possible (free) about 300m further up from the hotel and I believe there is underground paid parking very near by. I cannot recommend this hotel highly enough. The comfort, the service and the amenities make this a great place to stay. We shall return!
Popscolin
Google
We loved our stay here!||We chose a premium room with views. We could see across The Valley from our room and over to the Parador hotel. ||The room itself was well appointed and comfortable- with radiators (essential for cold December) and aircon. The bathroom was spacious and had a really nice jacuzzi bath as well as a shower. We were in room 1. I suspect if you could choose the room 2 would be the best one as it seemed to have multiple windows. ||I would highly recommend the breakfast. Lots of choice (pasties, bacon, eggs, cheese, ham, wide selection of fruit) and great coffee. ||The bar was nice too, we had a snack there but did not try and downstairs restaurant. ||Downstairs is also where the spa is located. We booked a hour slot at reception and enjoyed the facilities to ourselves. The hot hub was really nice and there are saunas there too and well as some basic gym equipment. ||The staff are fantastic. Very friendly and helpful. ||Parking was over the road in a public carpark where hotel residents get a small discount. ||It is well located for exploring the old town. ||Highly recommended!
IfanMJ
Google
This was a lovely hotel in a great location with stunning views of Cuenca. It was also very reasonable. The hotel is within walking distance of a number of good restaurants and cafés. The hotel itself had a lot of character with a mix of exposed stone walls and modern bathrooms. The rooms were tidy and the AC worked very well even in the middle of a very hot summer.
Nathan Milliot
Google
Convenient hotel, cheap, extremely well situated, and calm. You should ask for the rooms with view - first of all the view is splendid, and second it's calm (whereas the street side is a bit noisy at times).
You should rather avoid the breakfast. The restaurant (not the bar-cafeteria, the real restaurant) is good. The cafeteria is good for a drink, and offers cheap (but rather mediocre) food.
Good value for money, all in all.