Hôtel Les Armures

What a treasure of a hotel! Its location is perfect to tour the old town of Geneva. We stepped outside the front door, looked to the right, and there was St. Pierre's! It was the meeting point for our Calvin Tour of the Reformation. |Restaurants abound; the one associated with the hotel is the oldest one in Geneva and is fabulous. Reservations are highly recommended either for a mid-day meal or for the evening. Inside tables create a more relaxed atmosphere as a path used by tours goes through the middle of the exterior tables.|Our room was spotlessly clean and offered lots of hanging space for our clothes plus a closet of shelves for everything else. The front desk staff could not have been more helpful and efficient. We had failed to get a Swiss adapter for our stay; we are so used to using our adapters in France. The hotel loaned us a couple and saved the day. The price for the room was high, but Geneva is a very expensive city. |The two lobbies are perfect for relaxation. Coffee and tea are always available and the front desk personnel will order drinks from the adjacent restaurant.

Disappointed by Unwelcoming Service My family has a home just around the corner from this hotel, and I decided to walk over this morning after hearing good things about their breakfast. Upon arrival, I was greeted by a gentleman at the front desk. Since I don’t speak French, he quickly identified me as an American and informed me that the restaurant was reserved exclusively for hotel guests. It was a disappointing experience. I had hoped to enjoy a nice meal and support a local business, but it seems my presence—and my money—weren’t welcome. Hospitality should extend beyond just those staying the night.

We have only just returned from a 7 night stay, and we had a wonderful time. Geneva was fantastic, with plenty to do for a week if you get out and about on trains and boats - it's a beautiful spot with everything the lake offers. But this review is about the hotel, and, in summary, the only word I can come up with is exemplary: the location is perfect, the staff provide as good service as I've received in any hotel around the world, the facilities are all to a high standard, the bedrooms are excellent (well designed with nice touches), great mattress, excellent breakfast with a really good selection of hot and cold food, plus the restaurant was top level (great food and service - perfect for the special birthday I was celebrating.) We also had a small (well behaved) dog with us, and the hotel made her feel very welcome. There was also no extra charge for the dog which is unusual for hotels in my experience. Special mention to the lady who manned the breakfast room. Her service was perfect, welcoming us each morning, making sure we had all we wanted, and making sure we had a corner table for us with the dog. Nothing was any trouble - made a great start to each day at the hotel 😀

This is an excellent Hotel in the very heart of Geneva's old town. It is in a superb location for walking, cultural activities, shopping, and restaurants. The staff is great, and the service is first-class. The room is very comfortable, has everything you need, and is an excellent size. Breakfast was included and it was very nice, complete and tasty, and with a very friendly staff too. They also have a Restaurant in the back, Restaurant Les Armures, in a beautiful setup, and probably the best cheese fondue I've ever had. My only issue is that I requested a room with a view in the reservation, and we had a room with zero view, just another wall. But honestly, we were probably going to do little with it, as we just returned to the hotel for the night.

The hotel was in the old town right next to the cathedral. Location was perfect with lots of restaurants and shopping nearby. The room was designed well with plenty of storage and seating. The bed was very comfortable. The hotel provided a delicious breakfast bar and Nespresso in the room! Very lovely stay. Highly recommended.

We stayed a few days and only wish we could have stayed longer. The service was incredible. The steamer we brought with us wasn't working even with our converters, so the staff offered to steam a few outfits for us free of charge. The restaurant is one of the best I've ever been to. And the location is undeniable. We felt completely at peace strolling through the neighborhood, listening to 12th century Church bells next door, and enjoying all the restaurants and shops that are all walkable in the most beautiful setting imaginable. I highly recommend staying here!

We thoroughly enjoyed our stay at this hotel in Geneva, and overall, our impression of the hotel itself was very positive. The hotel's atmosphere is steeped in history, and it’s incredibly beautiful and cozy, giving the impression that you’ve stepped into a place with a rich past. Evenings at the hotel are truly idyllic, and this is definitely something worth mentioning. However, unfortunately, our breakfast experience did not meet expectations. We were disappointed with the quality of service in the restaurant. We were seated at a table for two, but it was only set for one person, which already created an uncomfortable feeling. When we asked for additional utensils, the waitress responded that we could take the dishes from the common buffet. An odd solution for a five-star hotel. This was not the end of our discomfort. Even though we were practically the only guests at breakfast, the dishes were left uncleared for a long time, and the waitress responded to our requests with clear displeasure and a lack of courtesy. This is far from the level of service we expected from a five-star hotel. While the food at breakfast was very tasty and the atmosphere in the restaurant was hard not to love, the service left much to be desired. We would recommend the hotel management pay attention to this aspect and perhaps conduct a morning walk-through with the waitress to personally assess the service quality. Overall, the hotel is wonderful, but if the service were on the same level as everything else, this place could be perfect for a stay.

Over the past 15 years I have stayed at Les Armures on numerous occasions. Suffice to say that it is the only place, by choice, that I will stay in Geneva. Everyone is congenial and hospitable, the rooms cosy, warm, beautifully decorated with the old and the new intertwined. The breakfast is superb, and the restaurants in the old town are ideal - especially on a summer evening to sit outside and watch the world go by. Love it there and always looking forward to my return. ||Occasionally clients place me in other hotels. And that is, in my mind, an opportunity missed to stay where I would prefer. Actually, not sure why I am giving Les Armures such a glowing review when that will encourage others to book rooms potentially making it difficult for me when I want to stay there next.

The hotel is beautiful! Staff is wonderful, very welcoming & attentive. David is a 10! We had drinks in the hotels private bar and enjoyed people watching. Our room was beautiful, bed beyond comfortable, amenities 5 star!

For an unexpected trip to Genève, Switzerland,I don't think I could of asked for anything more than to stay at the Hotel les Armures. Not knowing much of this area, it is situated in old town and within walking distance from many shops and restaurants, plus to hear the bells of the Cathedral Saint-Pierre. If you don't mind walking this hotel was a great place to stay, with being blocks away from Lake Geneva and is tucked away in a quieter area of the city. Enjoyable time.

Incredible fondue! My girlfriend (who turned into my fiancée the next day) and I absolutely loved the fondue. We were blown away by how good it was. We tried other fondue at other establishments after this and were sorely disappointed. This definitely set a new standard! More than this, though, was how touched I was by the friendly service...including a waiter who politely informed a rather, um, "vocal" guest at another table that yes, interracial couples like my SO and I are, in fact, welcome at the establishment. The best part was that the waiter did this before he realized that I spoke French and that I had followed the exchange between him and the other fellow. It showed me that they would have been respectful and welcoming no matter whether a guest had been offended or not. That, indeed, is a sign of a truly welcoming establishment. We had a great dinner and an epic fondue, but this sort of consideration and care puts this even higher on our list of places to recommend. Thank you very much to the kind wait staff who did this not out of any embarrassment or direction from us, but out of their strong moral conviction and sense of inclusiveness!

Great service, very friendly, wonderfully polite and very Swiss! I was delighted to check in to this little gem hotel in Old Geneva! Very civilized and service oriented, with old school keys you return to the front desk when you leave. I immediately was thrilled to find this is a smoke free hotel, which is fantastic as smoking is quite popular in Switzerland and avoiding it can be difficult. I did notice a large lab checking on, so pet friendly? Upon check in, they were friendly and we slipped between French and English and it was all good- no awkwardness. I dined in the restaurant, but then hurried back- I have a fantastic bathtub and glorious room, comfortable bed. You cant go wrong here.

I come here often with friends. Good food, good location, and friendly service. One of the reasons we like coming here is that this place has a good selection of food other than fondue. Good place for a group of friends to enjoy a nice dinner in Geneva.

I live in NYC visiting my mother who lives in Geneva. This hotel ruined our afternoon today with its doorman's rudeness, arrogance, and disrespect. A luxury hotel should not have staff like this man. We were walking in the old town enchanted by its' history and allure. My mother suddenly started to feel nauseous and this hotel was the closest building near by. We walked in, and asked if she could use the bathroom. It was an emergency and we would have payed for the bathroom or bought something at the hotel's restaurant if that is a requirement. The doorman, (dark haired, in his thirties) was standing alone in the hallway. He just made a dismissing gesture with his hand and spit out in French: "For the toilette, you need to go elsewhere". This man said this to my mother, who is over 50 years old, well dressed, and the kindest person ever...Luckily, the restaurant near by had no issues with her using their restroom...This hotel portrayed a poor image and showed the total the lack of hospitality. They should revise how they train their staff, and make sure to not down-talk to potential clients or to anyone else.

Best of the best, bar none. Merci mes amis. A bientot!

How can this hotel claim to be 5 star ? There are zero amenities - no spa or gym , no hotel bar / lounge, one local restaurant that is so-so and has terrible service. The check in was nothing notable - no info offered at all. The room is small and I am currently listening to a screaming child through a very thin wall. Worst hotel for the price I have ever visited and I frequent 4/5 star hotels often. This is a 3 star at best.

Everything was quite aceptable except for the maitre. I think he ranked our group low when he saw us checking the prices of the menu to decide if it did fit our budget. Then he placed us in the farthest outdoor table, refusing to place us indoor as we wished despite of the obvious empty tables. He said they were all reserved. Very unkind. The rest was good. The waiter was kind and understanding, and very efficient, as we didnt notice that the place did get gradually crowded. This said, I think they should get more workers. We had fondue, and it was good. We had the house open wine, because The bottles of wine started at 40+ swiss francs. It was not bad and was reasonably priced at 4 SF the glass. When the bill came there were no surprises and everything went as expected. Because I think a restaurant is not only abour food, but also about creating a graceful and warm atmosphere for the guests I give it only three stars.

On a business trip to Geneva and did a quick look up of a good Fondue place and found the NYT had done a review. So I was expecting a bit of a tourist trap, but my co-worker and I walked into a rather nice restaurant. In the middle of Old Town Geneva, it is, as the name suggest, connected with Hotel Les Armures. But, if you are in that area anyway, exploring, this place makes for a great dinner! Servers were friendly and helpful, although the one we had did not speak a lot of english, she understood my elementary French. The fondue was tasty. We got a pot of the Fondue avec Herbs, which was very good. I also got a plate of the dried meat, also very tasty. (I had fondue subsequently at a couple of other places and I enjoyed this place the most) As we neared the bottom of the fondue pot, I knew that the crusty cheese that had burned onto the bottom was 'extra' good and made a weak attempt to scrape it off. Not wanting to damage the pot, I gave up. Our waitress came by and looked at it and said, i think "that's the best part" and quickly grabbed my knife and quite vigorously scrapped the bottom, releasing the golden cheesey goodness! Pear tart for dessert and the dinner was perfect. The suit of Armor for decoration was pretty cool too! Highly recommend!

Went there for dinner at the recommendation of local people we met on a lake cruise and we liked it so much that we went back a second night. It's attached to the Hotel Les Armures (the Suits of Armor) and the outside eating area occupies the better part of an alley, next to the old arsenal. The restaurant manages to be very good, relatively inexpensive and unpretentious at the same time, although it's in a tony area of the Old Town. The menu is extensive, the service expert and friendly. We went there for their Raclette and Rosti, although it comes highly recommended for Fondue as well. In my humble opinion, Fondue is best relegated to the 70s and kept there. Back to Les Armures. The local wine selection is very good, their Rosti was stellar, the Raclette was good. I was disappointed to see it served in a plain china boat rather than in the customary cast iron pan. Nevertheless, it was eaten down to the bottom of the plate. Of their other offerings, we had a very good lasagna, a grilled veggie plate that ranked among the best, a roast beef platter presented just so and a Peach Melba which did justice to its name. Would heartily recommend it as a must-do in Geneva.