Bjoern Petersen
Google
Beyond mixed. And yet never again!
Beautiful exterior, boutique-style entrance, generously-sized tower suite but oddly a loose handle in the shower. Cheap, tiny TV. Had to pay extra for another coffee pad, unimaginable elsewhere. Exaggerated prices for below average food taste in adjacent restaurant, unfriendly staff attitude included. Milk for coffee was extra.
Very central location with nice views at a huge square but shabby neighborhood surrounding it, doesn’t feel particularly safe. I heard shots at night, frequent street racing. Many grimy looking, young men loitering when they should be at work (I am bald with full beard myself). Staff speaks English poorly. I asked for assistance with bus tours to the Buzludzha monument; the day time shift, a chubby man with glasses, was not one bit helpful. I missed the tour.
When needing a cab to the airport at 4am, night shift locked up the hotel from the outside and left, I couldn’t step outside. In pure desperation, I downloaded the Sofia taxi app, it wouldn’t work. Night shift left a sign that he is on coffee break. It took over 20 min for him to return. I searched the entire basement for him, debated climbing out of a window but suspicious men outside made me reconsider.
I won’t return to this hotel, to the crumbling City of Sofia, or the decrepit country of Bulgaria with its many rude people - who let you into the EU??
