Raheem A.
Yelp
After having a grand time in Lagos, we headed back to Lisbon for the last leg in our trip. Unfortunately, due to its popularity and great customer service, the Dare Lisbon House (please reference my review if interested) was not available. Therefore, my wife booked our stay at an establishment called Hotel Lis. After a three hour train ride from Lagos, we were ready to kick our feet up and enjoy some R&R time in our room.
When we entered the lobby, we received a lukewarm greeting from the employee at the front desk. After discovering that Yelp is international, I "checked in" on the app and saw that there was a 10% off of your stay offer. I proceeded to show this to the employee, he responded by saying that he was unaware that the business was on Yelp and that I would have to bring it up to the manager at check out. This was disappointing to me because I have never encountered an employee not being aware of a coupon that is available on a legitimate app.
After receiving our key cards, we headed up to our room. The room was very clean and for the most part, had everything that we needed. Two things that stood out, was the lack of a coffee machine (I believe there was instant coffee-which is less than great) and the lack of a Smart TV (it's 2023-every hotel should have a TV that allows for you to log into your favorite streaming services). Also, the lighting provided in the rooms is not sufficient to the size; therefore, there was dark spots in our room (even with all of the lighting on).
Every morning (from 7:30 to 10:30) the neighboring Taberna do Lis restaurant provides a free breakfast to Hotel Lis guest complete with coffee and champagne. The staff at Taberna do Lis are really friendly and constantly refresh breakfast items as they run out.
Overall, we made the best of our stay here. We love the location of the hotel, the ability to peek out your open windows and see + hear the everyday city life, and the close proximity to restaurants and shopping venues. If you're looking for outgoing staff that go above and beyond, this is not the place for you. I honestly cannot say that we would be willing to stay here again; however, if push came to shove, we could make it work.