Steffe P.
Google
Not a 5-star standard!
Hotel Levada in Moravske stands out for its beautiful, yet rather simple bathing area. A particularly positive feature is the newly renovated and intricately designed sauna area, which offers a variety of saunas and relaxation zones. Here, the hotel truly shines.
Unfortunately, there are several points that detracted from our stay. Upon entering the hotel lobby, the strong smell of chlorine is immediately noticeable and unpleasant. Additionally, water drips from the ceiling in the entrance area, likely due to the high humidity, which doesn't make for a welcoming first impression.
The service also leaves much to be desired. The staff seemed somewhat unfriendly and inflexible, especially when it came to individual requests. When we asked to arrange the tables in the dining room into one long table so we could sit together with our group, this request was strictly denied. Moreover, the dining area felt more like that of an industrial kitchen.
Another negative point was the bar, which closed as early as 10 PM. When we asked if we could buy a bottle of wine from the cooler, we were met with a prompt "No" and a rude remark that everything was under video surveillance.
All in all, the hotel has some appealing aspects, especially in the wellness area, but there are too many weaknesses in service and facilities, which spoiled the experience and definitely do not meet a 5-star standard.