LeecyLou9
Google
This is such a mixed review, so much good, but as much bad, which is a shame, as it could be lovely.||We arrived late evening (about 9ish). We were met by Bernado who is so lovely and really helpful, all the Receptionists are to be fair. We dropped our cases at the room and speedly headed to the Restaurant for food, as they finish at 9.30. This was not the best experience. The Restaurant is clean, spacious and looks appealing. Younger staff are really helpful. Can't say the same about the others unfortunately (some are a bit rude) Pretty basic buffet, salad, hams and cheese, all very fresh, but not much variety. The meals are from a set menu, which you are very rushed to order, starter (choice of 2) usually soup or salad from the buffet. 3 mains (meat, fish or vegetarian) 2 deserts (ice cream or cake) They are okay, but really nothing to shout out about. The 2nd night was a grill night, which I thought was a big improvement, but the chef's were using the same food utensils on the raw and cooked meat, so I certainly wasn't eating that. It then went back to limited set menu's again, so we dinned out in the evenings. |Breakfast was okay, but again a bit basic with the choice. If you are a vegetarian, be warned, everything is cooked on the same hotplate.||The apartment-one first glance, lovely and spacious. Lounge with a great sea view, large bedroom with air-conditioning, massive hall way with plenty of storage, fantastic bathroom, with a shower and large jacuzzi bath (which I was so looking forward to, one of the reasons I booked this accommodation, unfortunately it wasn't used), a closed Courtyard with sunlongers, a mixed water shower and a lovely terrace at the front with a table and chairs. All clean and tidy. Just a bit dated, could do with modernising. After a decent night's sleep (beds are very comfortable) we woke to the smell....from the bathroom, absolutely rancid. Unfortunately this did not ease for the whole holiday, someone came out everyday to try and resolve the issue, but to no avail. Luckily the shower outside was good and it was warm enough to use for the time we were there. We used bottled water to clean our teeth outside to, as the smell made you wretch, obviously we had to use the toilet, so it was tie a towel around your face and try your hardest not to breath. We had to sleep with the bathroom door and hall doors shut, with the main doors on to the Courtyard open, which was okay, as there are gates you can lock. Definitely not a 4 star experience. The staff were very apologetic, but honestly it was disgusting. I spent a small fortune in the supermarkets trying to get rid of the smell, the drains definitely need investigation.||The reception area and bar are lovely and clean, great views from the outside seating areas, but the bar only opened one night as they were short staffed.||The gardens and pool area are well kept and looked after. Always plenty of sunbeds available and you can get towels off the Lifeguard (lovely helpful lady) to use and change daily. ||Live entertainment, was wonderful, but only there at your evening meal slot. Either 6.45pm or 8pm. Yes set times...you dont get long, hence being rushed. ||BUT 4 STAR, this accommodation certainly is not. Very dated and basic. The little villa's are so quirky and could be luxurious with a bit of modernising and drain cleaning.||Things we had to find out ourselves, but were an advantage. You get 3 keys and a key card. 2 keys are for your apartment and gates. The other key is for the gate at the end of the complex, past the pools (on your left) to the end of the path. Great if you want to go on a Coastal walk. The key card is for the 2 gates, down the ramps behind the pools. There is a Restaurant that you can purchase food and drink, and bring back into the Complex. If you cross the Road and go to the right of the H10 hotel, down the gravel carpark, there is a lovely beach with sunbeds, if you go to the left, over the rocks (easy to do) you are on the main beach, with a couple of nice Beach Restaurants ⛱️. Its so much quicker and nicer than walking the road way to the main beach.||All in all we had an enjoyable holiday as Costa Calma is a nice low key resort, plenty of little shops and Restaurants. We had lovely meals out everyday. The beaches are beautiful.||