zambauang
Google
A nightmare experience, due to which I risked spending the night on the street. I had booked a room through the booking website, mentioning in the reservation that I would have arrived between 22 and 23h. However, when I arrived the hotel was closed and no one was answering the emergency phone number provided. After 20 minutes, another guest let me in and after other 20 minutes I eventually managed to contact the hotel owner from an internal phone number. They eventually told me that a room had been prepared for me with key on the door. Of course if the other guest wouldn't have let me in, I would have had to search for another room at 23h. In addition, the room did not correspond to the one in the picture, but was much smaller, ugly and warm. Plus, there were screamings on the street for the whole night. Unfortunately after the check out I had forgotten my hairdryer in the room and went to search for it at 16 (time when the reception was advertised to be open). Again, no one was there and after 30 minutes the neighbor let me in so I could wait inside. When the hotel owner finally arrived, she became very unfriendly and said that the price I had paid through booking was so low that I could not expect to have the right to spend the night at the hotel. Book this place at your own risk.