Vivek
Google
“Very dirty and uncourteous management”
1. We reached late, by evening 6:30 pm. The front desk managers JAI asked us both for our ID proofs, I had a hard copy and my wife had a soft copy of the aadhar. The front desk manager told her to WhatsApp it to him. She saw an email ID mentioned under the number written on the front desk and asked whether it's okay to email it, the manager said no and insisted on the WhatsApp. When she denied politely, he asked her to give him a missed call because according to him the verification of number and name of the guest through TRUE CALLER was mandatory as per the hotel policy. When she refused to give him the number and said we would write a contact number In the check-in register, he denied to give us the room! We were extremely reluctant to share her number after that but the manager forced us to give it. We tried to check for other hotels and sadly there was nothing available for the weekend, so we had to sadly give him her personal number via a missed call. I wonder, if this manager does this with women right in front of their husbands, how safe are single ladies in this property?
2. Room was neatly setup, but the blanket and pillows were literally yellow and had some sort of black dots (fungus) on them. We are extremely unhappy with this kind of service, especially when you pay 5.6k for two nights, which is as good as a 4 star property anywhere. Sadly due to lack of availablity we had to settle down for this hotel. I would NOT recommend this to married or unmarried couples, single women and families with women. The front desk manager doesn't make your woman feel safe at all and is arrogant to the core about who the owner is and how he can deny you rooms if you don't share the girls number via missed calls to his personal number. Downright pathetic!