Hôtel Lou Pinet Saint-Tropez

We stayed at Lou Pinet and while the property has charm, it doesn’t live up to 5-star standards. The staff were friendly, but the overall service was very average for a hotel in this category. The turn-down service was inconsistent — sometimes they would leave cleaning supplies or dirty dishes behind, sometimes they would fold clothes, other times not at all. That lack of consistency doesn’t reflect the attention to detail you’d expect at this level. The rooms were nicely decorated, but they felt buried with little natural light. If you opened the curtains, you looked straight into the pool area, which meant no privacy. Breakfast was another frustration. At a resort charging over €1,000 per night, it feels strange that breakfast isn’t automatically included. On top of that, on our last day we were randomly charged for it despite not being before. To make matters worse, the hotel charges €35 per day for parking, which feels absurd considering it’s not even located in the center of St. Tropez. The concierge did help with restaurant bookings, but one day she told us she had booked a beach club which turned out to be closed. It wasn’t the end of the world, but what bothered us was that she didn’t acknowledge the mistake, until we brought it up. On the day we checked out, we waited over 30 minutes for our bags and car because the staff were busy, which was frustrating and not what you expect when leaving a hotel at this level. Overall, while we appreciated the kindness of the team, the inconsistencies and lack of polish made the experience fall short of what a true 5-star hotel at this price point should deliver. Stay somewhere else!

Beautiful hotel with the most exceptional staff. So kind and friendly who were always making sure we were comfortable throughout our stay. Room was clean and the atmosphere was very relaxing and calm. BeefBar was 10/10. We spent our honeymoon here and are so happy we did.

The hotel grounds are very beautiful and the staff is collectively an absolute delight. Room service came within 10 minutes, typically sooner. The pool is stunning. Unfortunately, the rooms and amenities therein did not meet our expectations for a luxury hotel of their caliber. We booked a suite that was advertised as being able to comfortably accommodate 3 people. The room (room 304 to be exact) was tiny, with barely any room to walk around and the pull out couch/bed being directly in front of the master bed. The room only had 1 bathroom. The WiFi reception is very spotty, so if you need to work during your stay, keep that in mind. The lobby/ indoor portion of the restaurant is where the WiFi is the strongest (logically so). There are a lot of loose stones/ tiles around both staircases going down from the restaurant and lobby, so be careful/ mindful of that. The hotel offers a shuttle service to town and the beach clubs, but be sure to specify where you are going to the staff and driver because depending on the exact location, they may drop you off a bit of a walk away.

We had a wonderful stay at Lou Pinet. The hotel is lovely, the staff is wonderful, and the dinner at Beefbar is incredible. It’s very nice to be outside of the downtown St. Tropez area, in a peaceful and serene setting. The shuttle into town is very convenient. We are looking forward to staying at Lou Pinet again when we return to St. Tropez!

Lou Pinet is everything you want in a South of France escape — serene, stunning, and luxurious. My girlfriends Brooke, Emily and I stayed here last May on our annual girls’ trip, and it was hands-down the most magic experience we’ve had in the region. The team went above and beyond to make us feel warm and welcome. The grounds are absolutely stunning — lush, peaceful, and designed to perfection — and the vibe is so calm and elevated, it truly feels like a private sanctuary. Every detail was thoughtful, from the matcha they had ready for us to the seamless concierge support that helped us book the best beach clubs and restaurants in town prior to arrival and during our stay. Special thanks to Romane, Auguste, Kelvin, and Léa for making our stay so special — you went above and beyond and made it feel like home. We usually love discovering new places, but Lou Pinet changed that. We’re officially making this our yearly tradition… and can’t wait to be back in a few weeks! (Including photos because this place is as stunning and photogenic as it is peaceful)

From the moment we arrived to checking out, the team at Lou Pinet provided nothing short of an exquisite, thoughtful and accommodating experience one would hope for from a 5-star establishment. There were so many thoughtful touches (e.g. they upgraded our room and baked me a cake for my birthday); everyone working there was so incredibly friendly and cheerful; the shuttle services into town were prompt; the rooms were gorgeous, comfortable and quiet. Beefbar was absolutely delicious. Tata Spa was such a nice escape. The pool and hamam were so relaxing. For lack of better words, the place is such a vibe. You have lots of lodging options in St. Tropez, but none are quite like Hotel Lou Pinet. I can’t recommend this place enough and can’t wait to stay here when we’re back in St. Tropez in the future.

Fine. Nothing special for a five star resort. Staff was ok. Food was good. But for the price? Just ok. Also….Paid with Amex, and was told there were no room upgrades available (that’s one of the perks for a Fine hotel and resort with Amex). Claimed there was no upgraded room available, checked online and there were four other room types available for the same night. All of which were upgrades to our room.

Stayed last Summer at this incredible hotel! Very chic and welcoming. The concierge was excellent. The location is serene but easy to get into town as they have a convenient house car which drops off guests.