Hôtel Lou Pinet Saint-Tropez

Stayed last Summer at this incredible hotel! Very chic and welcoming. The concierge was excellent. The location is serene but easy to get into town as they have a convenient house car which drops off guests.

A truly magical destination. Will be back again next summer, God willing. Till the next time. Much thanks for accomodating us.

Beautiful hotel, but lacking in some areas. When we checked in, our door handle was broken and it could have been an issue with our baby in our room. The toilet seat was broken and I called 3X to have it fixed. These are big and obvious things that should be taken care of before guests arrive to a room IMO. The umbrellas at the pool were dangerous. They fell over multiple times onto the pool loungers with guests nearby. Thankfully no one was hurt, but it was a couple of close calls. A major pro was the concierge service. They were quite lovely and awesome to work with. The shuttle was also a nice perk and the guy who drove it was super nice and went out of his way for us.

We are blown away by our experience at Lou Pinet. Upon arrival, the staff made us feel so welcomed and at home. Our room was so cozy and clean, and the attention to detail was impeccable - we mentioned it was our honeymoon, and they went above and beyond to make us feel special. The restaurant was outstanding. Cannot wait to return!

Fantastic hotel away from the bustle of town but close enough to access it easily. Genuinely relaxing environment with beautiful garden, buildings, styling and pool. Staff were all great but concierge Mickael stood out for his fabulous suggestions and enthusiasm. Will be back!

Truly one of the best hotel experiences I've had. They had a free shuttle that easily takes you into the town and the staff is amazing. Also highly recommend visiting the restaurant, it is fabulous.

This hotel was one of the best hotels we have ever stayed at. The staff were beyond accommodating, friendly and truly cared about our stay. The breakfast buffet was all delicious with an impeccable service. The room was comfortable, modern and very clean. The concierge was very helpful in planning and scheduling outings for us. Thank you

I went on holiday to the Hotel Lou Pinet almost a year ago. It was the worst experience of my life. Upon arrival, the hotel smashed the glass of my convertible roof while unloading my suitcases from the car. The hotel was not able to cover the damage through their insurance during my stay, so I went to Germany with a broken car and had the damage repaired by my insurance company with the agreement that the hotel would then cover the costs. To date, the damage has not been paid by the hotel's insurance. In addition, I had to pay the insurance excess and the rental car myself. Furthermore, we could not continue our road trip because of the broken car and I had to cancel a hotel in Nice. Lou Pinet did not cover the costs for this either. They only paid for two days of our stay. Currently, I have paid 4,400 euros for an accident that was not my fault. The hotel shows no sign of covering the costs of the excess, the rental car and the hotel in Nice or offering any compensation. I definitely don't expect this from a 5-star hotel.