Hotel Louisa´s Place

Loved every minute of our stay. We were greeted by Marcus and 2 other staff members. All of whom were nothing but professional and friendly. Checking in was effortless, offered champagne on arrival. The suite was fabulous, everything was provided for. All staff were helpful, giving us suggestions for areas to visit. The chefs were outstanding and accommodated our son who has numerous food allergies. Thank you!! The pool was amazing and we were lucky enough to have it to ourselves both nights. Loved every minute of our stay and the hotel and staff made our trip special.

Excellent hotel with brilliant staff. Everything was so nice and easy from first contact until check out. Had a lovely stay with our kids, who always felt welcomed, for a special family occasion. Would love to come back again. Indoor pool a great plus - heated & super clean.

This was our 6th time staying at Louisa's Place the last 10 years and as usual, we were greeted by a curteous and professional staff. As usual the large rooms are perfect for a family of 4. Last but not least the breakfast service is - as usual - great.

I had an extremely unfortunate experience at this hotel, and their behavior reflected unprofessional and unacceptable conduct. When we arrived at the hotel with a group of 9 people from Israel, the reception was initially friendly. However, when I presented my Israeli passport, I could tell from the receptionist's facial expressions that something had changed, and the treatment became noticeably worse. After we went up to our rooms, we noticed a shift in the way we were treated. Even the sick child who was crying was pointed out, and the following day, we were asked to leave the hotel. The staff member accused us of breaking the kitchen, despite there being no evidence to support this claim. During this time, we experienced clear racism from the hotel staff, as the situations we faced were unjustified, and the treatment was harsh. Even the police who were called treated us in a discriminatory manner, speaking in German, which we could not fully understand, making the situation even more difficult. Additionally, the hotel did not refund the full amount we had paid. Even after deducting part of the amount, more than 4,000 euros were taken without any clear explanation, indicating a lack of transparency in their financial dealings with us. I filed a complaint with the Israeli Embassy in Berlin regarding the racist treatment, stressing the importance of following up on the case to the end, with the intention of bringing the media's attention to what occurred. In conclusion, this experience was painful and unjust. It is crucial for all guests to be treated with respect, regardless of their religion or nationality. Clearly, the treatment we received at this hotel was inappropriate, and this matter should be addressed seriously to prevent such incidents from occurring again. I do not recommend any Israeli visit this racist, anti-Semitic hotel, and I will hold the hotel accountable for their actions. When we left the hotel, I discovered that I had forgotten my gold bracelet and ring on the table in the room. I returned to the hotel, but the German police refused to let me in. After a lengthy argument, a police officer came up with me to the room. Unfortunately, I could not find the bracelet, as the room had been cleaned in just ten minutes, and my belongings had disappeared. I also filed a complaint with the German police regarding this matter, but the situation was extremely frustrating. Throughout this experience, we felt fear from the police, and it was clear that we were subjected to anti-Semitic and racist treatment. I do not recommend anyone visit a hotel that treats its guests in such a discriminatory manner! This kitchen that the staff member claimed was broken.

Had a huge room and an amazing stay. Staff super friendly. Breakfast small but really great. Garage with E-charging!!

My husband and I stayed recently with our 7 month old baby. We only stayed one night but it was lovely. I'm American living in Germany. I know the pros and cons of staying in many places around the world. I feel like the staff were very eager to help (which is nice since Germany is not so known for their customer service). The feel of the place is really charming. And you step outside and your in a shopping hub and excellent area for restaurants in Berlin. It's a real good choice.

Classic hotel with really nice rooms and great service. Small but nice pool and spa area. Located on Kuh’Damm, so not the hippest area, but a great central location with many restaurants and bars in the area.

Great hotel, everything you could wish for, clean, well equipped, friendly staff, good location and friemdly and very professional service.

A very clean and spacious room. We had a kitchen a living room a bedroom and balcony. The bathroom had a walk-in shower and was very easy to use. The hotel also has a pool and a gym but I did not use them

We liked Louisa's Place but don't think it qualifies for a 5 star hotel! It does have a indoor pool but it's not heated! It also have a small gym with a flat screen tv! And there are 2 saunas with cold water tub! They also offer massage but you have to order the staff a day or two before. The breakfast buffet was poor and for €26 not worth it. There are few bakery around the corner that sells fresh coffee and donuts or pastry that you can buy for breakfast! However this hotel is like an apartment style with a big living room and a separate bedroom. It also has kitchenette that makes it more convenient to have your coffee or breakfast if you up to cooking on your vacation! We got the room with balcony even tho we couldn't enjoy it Because it was way cold to sit outside but I'm a smoker and I don't like to smoke indoors so it worked for us just fine! Room service comes from the restaurant down below next to this hotel! The location is excellent on a major street that offers lots of shops and boutiques with restaurants and bars! For the price I payed $160 a night it was way worth it! And I have to add the staff was very helpful and polite!

Wonderful hotel!!! We had an amazing stay in 2-bedroom suite with kitchen and super cute balcony. Everything is clean, fresh and super nice! Amazing personnel, thank you guys (forgot the lady name at the reception) for all your directions and advices!!! Kids enjoyed pool, there is also sauna and small gym (they even have TRX!!!). If we're stay longer - I'd book a massage. Thanks again and hope to stay here again sometime! One more thing - prices ave very reasonable... (Meaning not expensive for this quality hotel)

This was one of the best hotels at which I have ever stayed. Thanks to the entire staff for being so helpful with finding activities and restaurants for us.

Amazing service and amazing giant rooms. We were travelling with a one year old and the service was perfect. We truly enjoyed our stay and would recommend it to others.

We are a metallurgy company who until last week recommended this hotel for our employees worldwide. Unfortunately last week one of our employees booked an erroneous stay many months in advance, promptly rebooked for the correct impending weekend the next day but was refused any form of refund for the far in advance weekend. We have since rescinded recommending this hotel to anyone and advise anybody in the Charlottenburg area to stay away from this place. There are far better hotels in the neighborhood who would not have done this to regular clients.