Hotel Luna

Hotel Luna offers a blend of advantages and disadvantages. **Pros:** The property is stunning, featuring an art museum that adds a unique touch. There’s a lovely outdoor seating area by the pool, where relaxing instrumental music creates a serene atmosphere. Its central location allows for easy walking access to shops and restaurants, and the staff is both friendly and accommodating. The bathrooms are well-equipped with overhead showers and bidets, while the architecture showcases beautiful elements like iron rods, brick, exposed rock, and wood, contributing to a quiet and romantic ambiance. **Cons:** Unfortunately, upon entering our room, we were greeted by a strong, musty odor, which was quite disappointing. Additionally, the internet connection was unreliable, and the food was mediocre. To enhance the guest experience, I recommend placing an air purifier in the rooms to eliminate any musty smells.

This charming hotel has a pleasant ambiance that reflects the Spanish period. The staff members are attentive and accommodating, greeting guests with a smile. The lobby has a lovely fragrance, which I hoped would carry over to the room where we stayed; unfortunately, that was not the case. I suggest addressing this issue to enhance the overall experience for your guests. After all, scientifically, smell can trigger detailed memories or intense emotions, so providing a pleasant environment is essential. Lastly, some mosquitoes were in the room but were less bothersome than the odor issue. We had breakfast at the hotel restaurant, which offers typical Filipino breakfast options, including the local Vigan longganisa. I hope that they add more options for kids to enjoy, such as waffles and pancakes, and that whipped butter will add some flair to them.

We stayed two nights and had a mixture of good and "less good" experiences. The most immediately appealing aspect of the hotel is the historic nature of the building and the neat quirks of the structure. The owners have also generously displayed some of their art collection, including a fabulous work by Juan Luna and a nice piece by Amorsolo. The location, right in the center of the historic district, is perfect. Less appealing, our room was rather small and had a terrible smell when we first arrived (the staff did follow-up cleaning and the smell improved but still remained rather musty. The shower was good. The breakfast choices were nice. Overall, the staff were attentive and caring. Ms. Clarizze, who served us breakfast, was fantastic and even made a special salad for me for breakfast when she realized I wasn't too excited by the regular options.

Hotel Luna offers an exceptional stay, blending modern comfort with traditional charm. The rooms are spacious, well-appointed, and immaculately clean, providing a serene and relaxing atmosphere. Guests rave about the friendly, professional staff who go above and beyond to ensure a memorable experience.

We stayed at room 201 and was a wonderful experience. Beautiful room and bathroom.|The clatter and sound of the tricycles, kalesa and people in the morning or late at night is the only disturbance that we know of but it's not deal breaker. |The staff are very accommodating and respectful.|Very good location.

Enjoyed our stay. Location for newbies in vigan is challenging, we hired a tricycle to show us the way😊no big deal but we don't know how to navigate the streets of vigan. Eventually you can locate the hotel and the security officers will assist you for good safe parking close by. 👍Thank you to the Security officer who was very helpful and kind.

I have received positive feedback from my family. My family went to Luna Hotel and they've been looked after by a lovely Front Office Officer named Aiza (Not sure abut the spelling). She is so kind, knowledgeable, accommodating and easy to communicate with. Knowing that I booked that all the way from Australia for my family I wasn't expecting anything since this is just a sudden booking. All the staff including the bellman. receptionist, housekeeping team were really amazing!! This Hotel has lots to offer! From their iconic Museum to the Spanish style room, This is memorable experience to my family. Above all, I would like to thank, Aiza for her amazing performance as your receptionist. She is an absolute asset to the team. If you ever get to stay in this gorgeous hotel, please request for her! Thank you, Luna Hotel.

I loved it here! Our family had a private dinner, away from the main dining area. Food was great. For someone like me who loves taking pictures, I recommend going here at night. The lights are amazing, plus, Calle Crisologo is just around the corner. See my photos for proof. 💛

Beautiful hotel! Great service from staff too! Merong Bar pa as taas and Ang cheap! Merong gym pero Maliit at Walang wifi o service. May mag cockroach pa sa room pero walang big deal. Ang Ganda ng banyo, super fancy. Stayed here in January & if and when I do go back to the Philippines, I wouldn't mind trying this place out again. Meron pa yung breakfast buffet, pero Merong masarap, Merong Hindi; okay lang. very close sa lahat na attractions sa ilocos; hopefully they take care of the cockroach situation & the gym, and maybe they would become 5 stars, in my opinion!

When I walked into the hotel, the first impression got me. I was staying in a museum! The second impression I got was "where is the rest of the room"? I guess that's my fault because I booked a small cheap room thinking I was just going to be there for one night. Next time I'm going to pay more and get a bigger room. The one downer was the walls were so thin, I could hear the kids from two rooms away. At least they were having fun while I was trying to sleep. Great location, nice historical building, good breakfast.

We were not planning on staying here, but after one night in another hotel (the room was dark, small, & musty) we decided to look elsewhere. I originally was looking at Hotel Luna when we were researching hotels in Vigan, so we pretty much were open to staying there. The staff is very helpful & professional. We were actually very lucky to get a room here because they had someone cancel as we were inquiring - - yes. Our room was not super big, but adequate. It also had everything that you'd need - - room safe, hair dryer, refrigerator, and yes, a bidet. WiFi was fast, which really surprised me (considering it even though it's a tourist spot, Vigan is still in the province). AC & TV worked as needed. One thing good about Hotel Luna is that it has an elevator; we were on the 4th Floor, so we used it. They do have the roof open & occasionally they have the bar there open. It's a great place to take pictures of the early morning sunrise. Their restaurant, Comedor, is good - - not great. The breakfast buffet is quite large with many meat options. It even has an egg station - - they were even kind enough to crisp my bacon for me!!! They have a merienda of Pancit & Lumpiang Shanghai that I got one afternoon that was a knockout - - order it; it's delicious & filling. My wife had Palabok & Lumpiang Gulay - - she loved it. We also had their leche flan - - maybe the best I've had in the Philippines in the 35 years I've been coming here. My wife tried their Halo-Halo; they offered it to her with vanilla ice cream because they had no ube ice cream. I tried it, vanilla worked out just fine - - tasty. One night, we tried their bibingka & hot chocolate special - - the hot chocolate is very strong, so ask for some milk if it too strong. The bibingka is very good. Location: near perfect. It's probably a 2 minute walk to the famous Calle Crisolgo. It's also about a 10 minute walk, maybe 15 if you dodge calesas, to get to the plaza. Plenty of shopping & restaurants near by. They set up a tour of Laoag City & Illocos Norte for us; I thought it was nice, but there was no tour guide and the driver was not really able to explain in detail what makes Illocos Norte & Laoag special. Also, he took us to the wrong restaurant for lunch & kind of drove around in circles needlessly. The hotel would be better served to have a better tour service. FYI: Hotel Luna has an "annex" building that is about 5 minute walk or so from the main building. You have to cross a busy street, so be careful. Also, the annex has NO elevator. All in all, a very good stay - - quiet & peaceful. Enjoy.

I like this hotel. Centrally located in the city. Close to Crisologo, shops and restaurants. The rooms need a little update, a shelf in the shower or maybe an extra drawer? But for the price, it's well worth it. Friendly staff and delicious breakfast. Fairly clean and well maintained hotel.

The place is nice for people from abroad. The bathroom did not have much privacy. Breakfast was great and customer service in the restaurant was great also. But the front desk girls don't have good communication when it comes to customer service. Maybe management can take of this.

I did not personally stay at this hotel, BUT I did come here to see the inside of the place & came for dessert. I must say from the outside, you wouldn't expect how beautiful this hotel is until you actually go in there. My cousin wanted to show me because she's a fan herself! We came just for some dessert & the service was great! I can only imagine if I stayed here. I sure hope so when I visit Vigan next time!

Our family stayed for three nights. All the staff were friendly and hospitable. They were helpful in making sure we could get where we needed to go and had spot on recommendations for food. Transportation services they used were great and fairly prices. Rooms were clean and breakfast buffet had good variety!! Don't forget to enjoy the short but nice complementary back massage and welcome drinks!