Hotel Luxe Split

The location was excellent just 200 meters away from harbor and old town. The room was very spacious with great view of sea and cruise ships. The bathroom was equally good. Though the lobby was little small but it was very well done. They had a small gym, sauna, jacuzzi, hot tub and spa at underground level. The breakfast was was very good served at lobby level restaurant. The best part of this beautiful boutique hotel beside location was their reception staff who were always ready to help the guests with smiling faces. Full value for money.

Location was great. Outside the hubbub of the Riva and palace area, but just a 5 minute walk to both. Staff was courteous and consistently friendly and helpful. No pretense whatsoever. The ladies in the breakfast room should be especially commended. They do a great job. The lobby was comfortable and very clean, although the lobby AC was out while we were there. The gym facilities were clean, well equipped, and adequate. I might have used the spa, but you had to allow staff at least 30 minutes to get the sauna and hot tub ready. Our room was comfortable, clean, and well equipped, except it didn’t have a smart TV and there were no channels in English. The AC worked well. The room was refreshed daily. We stayed 5 nights and would liked to have stayed longer. I recommend this hotel for couples or individuals for cleanliness and location.

Just came back from a 2 day break in Split staying at the Hotel Luxe. Went to celebrate my partners 50th birthday. I had made previous arrangements to have a little birthday surprise placed in our room on our arrival. From start to finish the staff made every effort to make sure it was special. It truly was! ||For going above and beyond for their guests special mentions must go out to the wonderful Yurii and Olga (reception staff) for honouring our requests. They are a true asset to the hotel. Always polite, friendly and extremely knowledgeable, and respectful. Nothing was too much trouble. The rooms were clean, comfortable and furnished to a high standard, so credit to the housekeeping staff also. ||Cannot recommend this hotel enough as it is ideally situated ( within a few minutes walk of the old town and harbour). An absolutely gem of a hotel!!!!! 👍🏻😃.

Good position in relation to old town. Rooms basically pleasant, clean and comfortable. Very quiet. One double room had a balcony so small very difficult squeezing 2 people onto it, and only 1 chair provided initially.|Breakfast was OK but not wonderful. Grilled vegetables rock hard. Coffee from machine only warm.| Bar initially closed for work to AC, then only open to 5pm.|Tea and coffee making in room but lack of teabags and coffee. Kept having to pick them up at breakfast. Then they ran out of sachets of coffee. No creamer or milk provided.|They were having problems receiving their payment from Booking,com and tried 3 times to make us pay again! Payment had been made by credit card several weeks before and reservation confirmed. This should have been their problem not ours.|Would we stay again. NO.

Fairly basic but nice hotel in a great central location. Our room had a superking size bed but no space for anything else, also a good sized bathroom & a balcony easily big enough for 2 chairs with a good view of the port. Fridge, robes, safe & hairdryer provided. It’s small with only 30 rooms, staff were v nice. Breakfast is served in a small room with only 6-8 tables but we never had to wait for a table. Small buffet with limited options but all good (croissants, toast, scrambled egg & spicy sausages, fruit, fresh juice). Location is great - 5 mins walk to main bar/restaurant area & Palace, 10 mins to a beach, 15 mins to Port for ferries to islands. I’d say this hotel suits couples not children. Main downside for us was no outside space/terrace/seating of any kind.

Avoid this hotel – not worth the price or the headache. We booked a 5-Day stay here based on positive reviews and were deeply disappointed. From day one, our room had fire ants, which we immediately reported. Despite multiple follow-ups, the hotel only offered a different room on the third day — well after we had already endured ant bites and discomfort. At that point, it was too little, too late. The property is poorly maintained and managed: Elevator safety is a serious issue: it dropped an entire floor while my partner was inside. Later that night, it stopped working altogether, forcing us to climb stairs at 4 AM after returning from an event. Shower was clogged for a full day, and we had to manually remove hair from the drain. The gym is extremely small and under-equipped, far below expectations for a 4-star hotel. Breakfast was inedible, and there was little to no effective customer service. While a few staff members were polite and tried to help, the overall management was unresponsive and dismissive. We asked to speak with a manager multiple times and never received a call back. Despite reaching out through Expedia, Amex Travel, and Chase Travel, none of the booking agencies could reach the hotel because their phone system was conveniently down. We paid over $400 per night and were treated like an inconvenience, not guests. The hotel still refuses to issue any refund, claiming that an "upgrade" offered on the third day should have resolved everything — even after days of ant bites, broken facilities, and terrible service. As promised to both the property and ourselves, we’re leaving this review with deep disappointment. There are far better hotels in the same or even lower price range — do yourself a favor and stay elsewhere.

Perfect location ie 5 minutes walk from either ferry port or old town. Rooms with sea view overlook the ferry port and are very quiet... rooms the other side will over look the busy road. The hotel decor is more blue and orange now and lots of velvet. Breakfast was adequate.... staff exceptional. The rooms are exceptionally clean, especially bathroom and it's all new so no tatty tired rooms. Just 2 negatives.. if you want tea / coffee and milk then you need to ask for them at breakfast. We did this every day.... but you shouldn't need to!. Also the TV in the room.... every language except English and this is not really acceptable as you usually get BBC or CNN news wherever you stay in the world if nothing else. I did ask at reception and they confirmed that none of the 50 channels are in English. I do like a cup of tea whilst I watch TV. Think the hotel should look at this. Only other thing was we were asked to pay for parking on check out when we did not have a car. it was sorted but just check your bill.

Very clean, nice and spacious rooms. The breakfast is very good, with a large variety. Staff are friendly and helpful There is no swimming pool, buy there is a jacuzzi, and small gym