Hôtel Madrid

Beautiful rooms, all uniquely decorated in traditional style. Lobby area was nice and spacious, eating breakfast there was nice. Wish it was a little closer to the main square as you have to walk up many steps to get there, but for the price it's great!

This is probably the worst hotel in the world. The heat is unreliable and the hotel is freezing, the wifi is utterly worthless, the shower water is ice-cold, the staff tries to turn the electricity off and on to fix things, which sometimes works but usually doesn’t. They like to tell you things didn’t work when you needed them and don’t work now, but they’ll work later when you need them. Or they tell you they called someone to fix something, but that someone never shows up. ||Little things here are terrible too. They have trays of tea and cookies to welcome people, which they provided for our guides but not our tour group. Showers have no curtains. The freezing floors have no rugs. There are blazing overhead lights and nothing else (even though the room is equipped with switches for better lighting).||Nice high ceilings and minimal insulation so when the heat finally works it struggles to warm the room even when set to tropical temperatures.||Oh, the hallway lights click and off. Mostly off. Really tough to get your key in the lock. The locks are old and ratchety and take a few tries once the key is in anyway.||There are flat TVs on the wall. They’re connected to nothing and get nothing. Merry Christmas!

I stayed at this hotel as part of a gadventures tour. The hotel had a very nice atmosphere and the staff were friendly. When we arrived we were given mint tea and biscuits which was a nice touch. It had a nice lounge area which was nice to sit in and catch up with fellow travellers, they also served breakfast here. The breakfast was good, lots of options and they made simple omelettes on request at a station on the breakfast buffet. I visited in the winter so the hotel was quite cold, but blankets and heaters are provided in the rooms. This is a more rustic hotel so don’t expect luxury but it definitely has a lot of charm. The showers have hot water tanks for each room so quicker showers are best before the water runs out. It is close to everything you would like to see in chefchaueon, conveniently located just outside the medina.

Love this eclectic hotel |It’s not modern, the bathrooms are average at best but it’s location is great and it’s been decorated in true Moroccan colours |It’s not 5 star by any means but it was fine for a few nights|Breakfast is average but you can get a fresh omelette so not all bad

Not all the rooms have hot water. None of the showers have curtains. No fruit for breakfast. Internet works fine in the dining area but not in the rooms. But the heaters work and the rooms are quiet. Be aware there is no elevator. And it is near downtown.

Extremely overpriced, shabby room, no hot water, veey bad breakfast...., just gave it two stars because staff was nice.

The location of this hotel is perfect. Staff are friendly. The lobby and the rooms are beautifully decorated in traditional colours and furniture. It had been raining heavily for 10 days, and hence there was some flooding in some of the rooms when we stayed there. |Breakfast was typical Moroccan pastries. They also made fried eggs on request. |I had a working AC and heater in the room and a water heater in the bathroom.

The decor of this place is the reason for my 5 stars. Nothing else matters tbh with those gorgeous artwork everywhere. The service was good and its wonderful to be surrounded by the mountains. Just don't expect luxury, enjoy being part of the culture. The location is very good. Pros - location, artwork and staff Con - not luxury, expect 2-3 stars