JCQ19
Google
This hotel is definitely five star for its marvellous friendly, helpful, charming staff: all lovely but an especial mention to the receptionist Erlinda, and the waitress Loan. It’s also a good five for the public areas: the garden is glorious, and the 24/7 bar is nicely designed and comfy. It’s also in a great location, a little back from the bustle of the Vieux Port, on a quieter street, but very easy walking distance from the port and everywhere else you might want to go in Marseille. The hotel loses a star because the bedrooms and apartment aren’t in the lovely reception building, but in a range of other buildings along the street, which is a little strange. Our bedroom was in a rather dingy, drab, cramped building across the road, and the room was rather small and basic. A huge contrast to the public rooms. Also, one day at breakfast they seemed to have run out of a lot of things that weren’t being replaced quickly enough. It’s a shame, because the wonderful staff generally work their socks off! I would come back, but I’d choose my room carefully.