Michael S.
Yelp
Hotel Majestic is old and definitely shows its age, but the wonderful service, large rooms, and extra niceties really made our 5-night stay 5 stars.
Our room with king-size bed had a high ceiling, marble bathroom, wood floors, and a window that opened to Via Vittorio Veneto. Housekeeping came twice a day and as needed. Each day, 2 free waters (1 still & 1 sparkling) were provided as well as new toiletries and fresh linens. In the room, were two comfy thick bathrobes, a shoe horn, safe, umbrella, and small fridge plus a small sitting area by the windows. We had no problem with WiFi on multiple devices at the same time.
The front desk, doorman, and bell service teams where top notch and spoke comfortable English. Sure the location, fancy marble floors, and elaborate vibrant decor were nice, but it was the consistent and genuinely pleasant service-oriented attitude of the staff that made Hotel Majestic most comfortable. We didn't take advantage of room service, the bar, or breakfast; however, I'm fairly confident each would of featured stellar service with smiles.
A few negatives are mostly related to the age of the hotel. Noise from the street and the neighborhood was loud until about midnight. Luckily, we brought earplugs if sleeping early. Also, the bathroom had some type of leak after using the sink or shower that we quickly toweled up each night.
Overall, Hotel Majestic provided us a safe, convenient, and comfortable 5-night stay made wonderful thanks to 5-star service and experience.