alenabU6257LQ
Google
Our stay at your hotel left us very disappointed, and I will not be returning in the future. It is completely unacceptable that the wall between two neighboring rooms was constructed from a wardrobe. As a result, I was woken every morning at 6:30 by crying children and could clearly hear entire conversations from the adjoining room.|I reported this issue to the reception by email, politely requesting either a change of room or some form of compensation, but my message was completely ignored.|Regarding cleanliness, everything was satisfactory. However, the design of the bathrooms was highly impractical. The shower cabin was extremely small, seemingly intended for children rather than adults, despite the fact that the bathroom itself was spacious enough to accommodate a proper shower.|Additionally, there were no toilets near the pool area or the dining/reception area; the only available toilets were inside the rooms, which was very inconvenient.|The food was acceptable, but far from impressive. For a four-star hotel, the variety was extremely limited and many dishes were frequently repeated, especially compared to other 4* and even 3* hotels we have visited in the past. The desserts offered at dinner were particularly disappointing.
