Sanjay Shirodkar
Google
*Hotel Manama* opp St.George Hospital, P D'mello Road, Mumbai 400001 - Pathetic experience
Stay date: 6 June check in 7 june 2025 check out
Booked suite paid Rs.7250/ hoping to have fabulous stay in South Mumbai but this hotel has,
* Arrogant staff starting from reception, house keeping and room service
* Bedroom AC was dripping water. Had to witness proper servicing of the ac wasting our two precious hours. After this work no proper cleaning of room. Really pathetic experience.
* Intercom phone line was not working again had to waste one more hour for finding fault and fixing it.
* No proper bedding in living room. Beds are in bad shape.
* Very small rooms.
* To give 5 towels literally had to chase for it.
* No replenishment with tea kitley
* No tv working in bedroom
* In the morning witnessed pan gutkha on my car which was very disappointing and when requested hotel staff to clean it, they were not ready to do it. And staff at reception could not get the job done. Only on screaming and shouting one staff reluctantly came out and cleaned it.
* Breakfast was not included.
* At the time of checking out asked for discount against this pathetic service and non compliance staff at reception refused arrogantly.
Two positives: 24 hours hot water and delicious paid breakfast.
Bottom line is these people are spoiling the name and hospitality of Amchi Mumbai. Very sad.