Hôtel Marie-Rollet

We stayed here for 3 nights to visit Quebec City and were all very happy with the choice. The hotel is in a historic building, so there is no parking on site, no elevators inside, it requires good walking mobility (no wheelchair or crutch access IMO, steep entry stairs to access anything), and key access after hours if you wander out in the evening. If you do drive here please use a GPS to handle the one-way streets and review the street grid in Google maps before entering the old city - it was not built for cars! They have fitted heat and A/C to the rooms but it seems that you only get the one that is enabled for the building. Not a big deal but it was irritating. There was a refrigerator that guests can use downstairs to store chilled drinks or foods, and a small rooftop terrace to enjoy on nice days. The staff were very helpful, especially about places to eat, and there are many coffee shops and eateries in walking distance. The location is on the main square of town hall which handily provides an underground parking deck less than ½ block away from the hotel. We found the location to be fantastic and coupled with the staff and older style accommodations greatly enjoyed our stay here. I definitely recommend it if you want to enjoy the old city!!!

Spent one night following a cruise and loved the location. Ten minute walk to the Chateau and easy access to numerous restaurants. To go to the lower town you can walk down the hill and return on the $5 funicular. The hotel has very friendly and helpful staff to assist with luggage and directions. The room was immaculate and well maintained. One thing to be aware of is this is an older building with steps on the entry and to rooms on upper levels. If you enjoy the small hotels in Europe you will enjoy this one.

This is a fabulous hotel! Location couldn’t be better and the staff is super friendly. They even put my daughter’s shoes in the dryer for us as she got wet from playing in the water feature across the street. Perfect place for kids to play or relax. Very cool area with lots of shops, restaurants, and a park with saxophone player at night. Loved everything about this hotel and wanted to stay longer but they were booked. Easy (non-hilly) walk through a shopping street to Frontenac. Lots of fabulous restaurants within a block or two. Rooms are charming and very clean.

We thought this was a great place to stay and the perfect location. Check in was quick. Room was spacious and beds comfortable. Stairs at main door would make it difficult for low mobility. I would want to be extra vigilant with children due to railing heights. Rooms are clean but lack items like tea. You have 1 coffee capsule each and this is it. Service is fine but there is not many times when someone is at main desk. However everything is close by. We really enjoyed our stay.

I booked the smallest economy room with my own bathroom in the hallway as it was perfect for my minimal needs. The bed was sooo comfortable! Bonus sink in the room. Not much space in the room and the steps are quite steep (no elevator) but again I knew this in advance from the photos & the reviews, which was ok with me. Best location for my needs, steps from the vieux Québec and I even managed to go up to the quaint 3rd floor terrace and walk to the Gare du Palais rail station. I would definitely go back, in fact I’ve already booked for May 2025.

We stayed here with our two kids (7 and 10 years old) for three nights and everything was perfect. The hotel is clean and the staff is friendly and professional. The room was lovely, and though we were on the first floor on a busy street, it was dead silent indoors. We closed the curtains at night and slept in every morning without hearing any traffic. The location couldn't be better, right in the heart of the old city near restaurants, tourist sites and shopping, with a beautiful park in front of the hotel that had the added bonus of a fountain/water park that our kids enjoyed in the 90 degree heat! We would absolutely stay here again, and recommend this hotel to anyone considering it!

The hotel was lovely and well situated. We loved the historic charm mixed with modern amenities and we had a great view of city hall. There are a number of steep steps so not suitable for those with mobility issues or access requirements. Otherwise, I would thoroughly recommend it. There is a lovely little communal roof terrace as well.

Excellent location! It was an easy check-in for us and the receptionist gave us ideas on what we can do during our stay :) the hotel rooms are excellent as they give off that medieval era vibes. The bathroom we had was small and no parking specifically for this building (there are 2 paid parking nearby - which is around $20/24h) but other than that, we were overall satisfied with our stay!

What a gem! This bed is comfortable and staff are so pleasant. It is in an excellent location. Walking distance to many restaurants and bars. Very reasonably priced as well.

The perfect spot to stay in during out trip to Quebec City. The hotel itself is captivating. The rooms were spacious, clean, and cozy. We were very pleased with staying at Hôtel Marie Rollet and would definitely stay here again next time we visit.

Location, location, location! We loved our four nights at Hotel Marie-Rollet! We had no problems with check-in or check-out. We enjoyed the free daily coffee and kind staff. Our room, #3 was a great suite! Down a handful of steps from the main level, tucked behind reception, we had a living space with sleeper sofa in addition to king-sized bed, bistro table dining, mini fridge, and microwave. Large TV too! Our large bathroom was newly updated and modern. The room was cleaned daily and we had plenty of towels and whatever we needed. It felt like we were staying in someone's in-law suite vs. a tight, cramped historic hotel room that some other locations offered. The shower grout could use a scrub/bleach pen, but we have zero complaints!!! Wifi worked fine for us, we event streamed Netflix on our iPads. The reception desk is open 8am-10pm; outside those hours, you use your house key to get in, which is attached to your room key. We loved staying in the heart of the city, a 5-minute walk to Chateau du Frontenac and everything else. We walked to Paillard for pastries in the morning, walked to La Citadelle for a tour, and had tons of restaurant options nearby. We received 20% off breakfast coupons for dining inside Chez Jules nearby, which we used once. We would stay in our room again! At the time I booked, it was a great room for a better price than the larger, traditional hotels nearby.

Loved it. It's located in the perfect spot by the water and in the middle of the historic district. Walking distance to everything. Charming old building with new, funky renovated flats. Highly recommend. Parking is assigned in a lot across the street. Shouldn't have a problem getting your stuff there from the lot. However I will say I don't think it's stroller or handicap accessible at all.

Pros: The hotel has a very rustic, European feel and is in a good location, the veranda is a nice touch. Cons: The free wifi did not work at all in my room. The network name did not even appear when I searched for it. Despite letting the front desk know and trying to get in touch several times, no staff would offer any answers. Speaking to the owner (or who I assume was the owner or manager) at checkout, we were scolded and told that we should have let her know, even though we had already informed reception. When we requested a discount since we received no wifi that was promised, we were immediately dismissed. She seemed to imply we were lying about the situation, even though another staff member had said there were wifi issues. Very rude and unhelpful. Overall this hotel has dodgy or no wifi, no food, no fridges in rooms (there's one in the basement for all visitors), no hair dryers, squished rooms, a tiny bathtub, and a snide owner. I would never recommend this incredibly overpriced hotel. There are many better ones in the old town.