Hotel Max

The room was small and semi clean, we moved the bedside table to use for a project and there was all kinds of junk under it. It was|Pretty quiet and the location was fantastic. We were told there was “complimentary” beer everyday in the lobby, but were charged a “destination fee” upon checking out. We were told this covered the morning coffee in the lobby, the beer, bikes (never told about) and special discounts on attractions (which we were also not told about). The valets were very nice and helpful

Service was fantastic, so was the view! Value was not there for me though :/||||The staff was absolutely lovely and accommodating -- Colby was wonderful and super welcoming when we arrived late night! He checked us in smoothly, he helped us park our car in the hotel's garage (valet was gone, as it was very late), and he gave us some recommendations to go grab a drink and bite close to the hotel.||||Samuel was also wonderful, when we checked out the next morning! He had hustle and a thankful demeanor as assisted us swiftly with getting our car out of the garage. Thank you both!||||Service was genuinely awesome-- you could tell they both enjoyed being there to help us.||||The room (+ bathroom) was the tiniest I have ever stayed in, so the value wasn't what I would have liked it to be nor what I expected from the room for the price. The overnight parking fee of $45 was also a little outrageous, as we didn't even actually have our car valeted.

The hotel is clean and nice looking but the accommodations don't warrant the price. It's a "bathroom and a bed with a TV" kind of room. Nothing else. No breakfast, no couch, the room itself is as small as you can get, etc. I can get a spacious room (comparatively), with breakfast, a pool, and right by the space needle for less than these rooms! Additionally, their elevators are TINY and they only had 1 out of 2 elevators that worked. One elevator to service 10 floors! You can barely fit four people with minimal luggage on it at a time. Even at that, you're PACKED in like sardines! You don't usually see this small of an elevator. Our group was 5 people so we had to go up in shifts and it took forever because the elevator was so slow trying to stop at all the floors. CRAZY! It has a rock and roll vibe and that's what they're selling. It's not really kid friendly or family oriented. If you're not interested in the vibe or don't want to pay a higher price for it, then this isn't the hotel for you.

Room was fine though very small, especially the bathroom. No problem, really.||I found it a little disarming that I was constantly barraged with emails and texts at every step of the way. A lot of it seemed to be A.I. I had requested a pet originally, but a day before my reservation, canceled that request. Being assured by texts and in person (upon check-in) that I wouldn't be billed the pet fee, OF COURSE I was.||Overkill of communications, and no one listening... the modern world!

Lobby and rooms have a cool artistic, musical vibe. Staff is welcoming and knowledgeable about the area. Very clean. Happy hour is a fun bonus!

Very disappointing. Only one of the two small, European style elevators was working, so you often had to wait, and when the working one did show up, it might be full (4 people), so you’d wait some more. When I asked a hotel worker when the other would be fixed he said “no idea.” Another frustrated customer told me, unprompted, that he had been at the Hotel Max two weeks earlier, as part of a cruise, and it wasn’t working then either. He said they had blamed it on some government regulation, and he thought they were “full of s—-.” And the one working elevator was dirty, and needed vacuuming. The Wi-Fi service was very bad, cutting out all the time. There were two services, one without a password and one with a password, which they gave me when I complained about the non-password site, but they were equally bad. Front desk personnel were a mix of helpful and not so helpful. When I asked where the nearest drugstore was I was told of one, about an 10 minute walk away, and also given the suggestion to Google it. The website and a text I received the day of check-in said valet service was $59 a day. The valet said it was $67 a day. When I told him the price I had been given was $59 he said the difference was probably due to “taxes or something.” All this for about $400 a night.

6/16 Room 321 No view(didn't need it) loud air ducts throughout the night. Down pillows, very small toilet room, average size shower room. (Two separate rooms) Now suitable for large than average people. Bed is firm and carpets are kept.

Room was small which is ok but the shower room was so tiny that i couldn't easily turn around. AC was so loud that i had to wear ear plugs. Wall was so thin that i could hear what people were talking next door. There were 2 bottles of water on the desk but be aware they would cost $7 each without any indication. Only one small elevator of 2 was working. Some reviews last year suggested it has been like that already! No invoice and the final price exceeded what initially was confirmed. |This hotel is only good for the location. But you can spend the same amount of money somewhere else for a better experience.

This place is decent, but if you have some more money to spend, I would go for a bigger brand name. Otherwise, good value found here. Pros: I enjoyed the aesthetic and newness of this place. The lobby is super cozy with big comfy seats, a fire place, and board games available to play. The check in staff were nice, and they switched our room without issue upon discovering the scent of cigarettes in our original room. The rooms were clean, amenities all present, and the bed was big and comfy. The location was superb. It was a 7ish minute walk to the rail and a bus stop across the street that will take you to the Seattle Public Library. The Link rail was also a must to get to other parts of the area, like UW. It was a 10ish min walk to Pike's Market and lots of restaurants and shopping nearby and a rail ride away. Cons: The biggest issue was the noise. The walls are paper thin like other reviews noted. I sleep with ear plugs but could still hear our neighbor talking or watching TV. Thankfully they weren't too loud and the AC noise could drown them out. The city noise also came through loud and clear even at night. Our original room was a corner room that was quite small but great views due to windows being on two walls rather than one. Our second room was much bigger but still a cramped space. There was much more room on either side of the bed but not at the foot of it. Still, enough room to move around. The AC was a window unit that oddly would run every few minutes regardless of the temperature I set it at when on the heat setting, making the room too warm. Overall, the cons were nit-picky aside from the noise issue and the pros were very much appreciated. I think for the price, it may be hard to come by a better value in Downtown Seattle although I think it was more expensive than it was worth. Would I stay again? Hard maybe.

There was a lot to like about this hotel. I am obsessed with the lobby, it had cool art, fantastic music, and a free beer from 5pm-6pm. I wish it had its own bar so I could hang out there some more! The location would be hard to beat too, an easy walk to the Needle and an even easier walk to the Pike Place Market, plus it had some great stuff right nearby (and the Westlake stop if you need to go anywhere). There is also a luggage hold system available even after you check out, which was an amazing way to explore Seattle more without my massive carry-on. I would like to stay there again, and hope I can! The atmosphere was really cool. But there are some things to be aware of, especially at the price point. However, the hotel room itself left a bit to be desired. It was quite small, which is not too big a problem for me as a solo traveler, I actually sometimes quite like it! It was clean as well. The window AC unit was a bit tricky to operate and seemed to be either very VERY cold or off. There wasn't a fridge/microwave, so be aware if you're planning on takeout. All this is normally okay for me, but my shower area REEKED of cigarettes. Not fresh ones either, stale smoke like you just hit the casino floor in Vegas. I'm no morality police, but that stale smoke smell is tough in a hotel (and always makes me nervous I'll start to smell like it). I feel like those are fixable issues, and honestly knowing about them I would probably book all over again.

I stayed at Hotel Max for the first time not too long ago. Immediately I loved the ambiance! I had a bike and there wasn't an ADA door so that made it hard, but they were able to store my bike so it was hassle free after that. The front desk attendant was very kind and helpful and very informed about the hotel, hotel chain, and food options. I felt comfortable. I love the the different images on the doors it was very cool! My problem was when I was sleeping! There was so many attempts of people opening my door, I also heard every door near me open and close. I paid for late check out and heard multiple people attempt to open my door as well as had someone knock and yell at my door at 11:48 AM when I had a 1 pm check out. That makes me unsure if I would come again especially as a safety measure.

I've stayed once before. Decent hotel paid parking across the street. I am trying to stay again on the dates of July 25/26 and shows "sold out" but when I adjust to stay July 24/25/26 in then allows me to book. I called reservations and all they said it was probably for an event or cruise so they adjust dates. I told the woman I am wanting to pay money to stay here but it sounds like they are prioritizing other "future guest" who stay on their preferred nights. Very discriminatory that they are self choosing. Terrible customer service.

As I've said many times over, I am a no frills hotel guest! So keep that in mind while going over this review. It's a nice hotel from the outside and view of the lobby. Elevators were teenie tiny and quite slow. One ride I was worried I was even stuck... there are only two elevators and they fit two people with a luggage each realistically. If you like touching butts then slide on in! I opted most times to walk up the stairs on more times than not. The lobby during December had a nice, warm, cozy, festive vibe. Fireplace, decorated Christmas tree, couches and lounge area with ice cold water (not common in Seattle). I did read a note in the room mentioning an hour for drinks (PM) and an hour for coffee daily (AM). The room was a bit cramped and basic. The overall vibe of the hotel was giving a modern New York rock asthetic. Red, black, rock artists, mirrors... all that. Window AC, tiny coat closet. Minimal bathroom space that still fit a tub lol. I appreciated the hair dryer, the desk and side tables and the full length mirror on the closet door for the daily fit checks. Mr G always needs a fitness room in the hotels that we stay at. I'm more of a "let's get our daily steps in" kinda chick but I have been taking advantage of gym time when it's included in the stay recently (calories dont burn themselves at my age *tear*). I liked being able to control the room temp. There were a couple of ellipticals, a couple of treadmills, a couple of stationary bikes, a workout bench and a set of weights. Basic but still useful. On the same block there are a couple of good restaurants we found and came in handy when hunger struck unexpectedly. It is a bit of a walk from the nearest 1 line light rail station, maybe 7 minutes. In the cold rain that can definitely determine how badly you need to get out at that moment. In that case, the hotel has a bucket of umbrellas to take with you. On that note, they also had a couple of bikes (with locks) to borrow as well. During the day there was a doorman, like ok Seattle... stay classy alright? I can see how many would think this is a crummy place to stay. It's not upscale by any means but for the low profile hotel guest like me it was fine. I can store my things l, get cleaned up and have a rest, check, check and check. I didn't see anything noticeably dirty, I didn't have to question if me or my things were safe and no creepy crawlies anywhere. *shrugz* checks out with me!

I like that the hotel was very close to the convention center and the staff working here are excellent. Opened the door for me Everytime they saw me walking up. Rock star vibes throughout the hotel. Only downer was rooms are the tiniest I've ever stayed in

I did not enjoy my stay here. The shower/bath drain was partially clogged/not draining so I'd be standing in soapy water as I showered. I told hotel management on my first night and they never fixed the issue in the four days I was staying at the hotel. Their elevators are SMALL- maximum 4 adults if crammed in. For the duration of my stay, they had only one of the two elevators functional. The door to my room was loose in the door jam, so whenever another guest opened/closed their door down the hall, it would cause my door to rattle loudly. In previous trips to Seattle, we'd stayed at the Hyatt Regency and had a much better experience.

Been staying at this spot the last couple of years when I came through Seattle. It's a cute, clean, boutique-y grunge hotel. There is a Warhol in the lobby and the staff is generally nice. I must say, my last visit will be my final though. Just be aware that if you put your room on a debit card, they will take a hold from your bank for the cost of the entirety of your stay and then when you pay with a different card upon departure, the hold on your debit card (for entirety of your stay) takes approximately five days to clear. $1000 paid upon departure and four days for the $1000 debit to clear. Unacceptable. Staff is of no help and only provide incorrect information. Don't get me started on the elevator. Bummer Max Hotel... so much potential here.

Worst Hotel ever for us. As they say, the first & last impressions are very important. 1. We arrived at a non working elevator, out of order the entire stay F- M. imagine you have to go up to the 7th floor, and every time, you have to wait 5 and 10 minutes to go either up or down. 2. Furthermore, elevator max capacity 2 skinny adults and 2 small luggage. Also, it is used by housekeeping with carts. 3. The room is like a prison cell: not queen but double bed with 2 feet of space on each side. 4. There is no room for luggage. We had to put under an ancient desk that looks goodwill brand. 5. Bathrooms are separated from the shower, which means when you sit on the throne, your head is touching the door ( I am only 5 feet 6) 6.we left on Monday with the same sign on one of 2 tiny elevators. OUT OF ORDER.

What the heck happened to Hotel Max? I stayed a few years back, prior to pandemic, with exceptional service, rooms and restaurant. Now, this place is NOTHING close to what it was before. The service is honestly terrible--apparently it's an inconvenience to ask for additional bottles of water or what snacks are available; Samuel was nice during booking to add flowers and a champs to the room. The room was clean and appointed, but the walls are thin so street noise and neighbors could keep you up. The pillows are terribly hard. The property is located perfectly in the city! 5 min walk to Pike Place or the tram to Space Needle. It's disappointing to see that Max hasn't replaced the closure of Miller Guild in 2021-it was a huge asset, as a consumer, for the hotel. Again, what happened to Hotel Max? I'll most likely look elsewhere for my next trip-Westin is right next door with lots of amenities!

Teresa Winfield is amazing. She was thorough and delivered above and beyond customer service. You gotta give Hotel Max a try.

This is a solid hotel in many respects, probably more of a 3 1/2 stars. Customer service and cleanliness were all very good. I had to get a hat out of my car parked on site but I didnt want to move it and the valet went and got it for me no problem. Location is good too, very central and close to the light rail. The rooms aren't shoeboxes like other new hotels - there was room to move around. However the bathroom was SUPER small. You could barely turn around in the shower. The bathroom is also located where you'd normally have a tv, right at the foot of the bed, so your bedmate gets a front row seat to your pooping. It also had a strong mildew smell in there. Be forewarned.

First it was the airport seating, having to miss my flight because of my body mass. Now, I experience the first elevator to not have the ability to contain me. Why would you not want to allow larger more robust people on your elevator are we not welcome at hotel max? More like hotel Minnie. This is a the perfect example of Americas unfair beauty standards affecting people physically. I did however enjoy the full figured bath robe made available. And my toilet clogged after one use.

Very friendly staff all around! Free delicious beer every day 5-6pm in the lobby where you can converse with people staying at the hotel you can choose enjoy a beer in solitude and people watch the Seattle walkers. They usually have a cider and a beer on tap only serve it 5-6, they do not sell it. Parking price is outrageous, advertised free parking, but it wasn't. Has to be the most expensive parking in all of Seattle, but you can come and go, they have ev charging too. They were suppose to give me the king suite, but it was already booked one night of my 4 night stay, so they put me in way smaller room. Rooms are cool they all seem a tiny different. Cool rock theme throughout the whole hotel. Walking distance to the convection center which was great for me.

Came here for a weekend getaway and to celebrate our anniversary and was pretty disappointed with the experience. First off, the walls are pretty thin so you can hear everything. Second, the heater/air conditioner is is REALLY loud so not ideal for light sleepers. Third, you have to request to have your room cleaned and they do not take same day requests. Fourth, everyone at the front desk was pretty welcoming and pleasant EXCEPT for Maria. I believe we encountered her pretty much everyday during our stay and did not appreciate her attitude. Plus, the customer service received by her was well below average. It's like why work in customer service when you obviously dislike it?? When I had called prior to checking in, someone had informed me that they do offer something special for the occasion but when we checked in with her she really put a damper on the occasion.

Hotel max staff, thank you for your hospitality! I used hopper to book our stay and had to book 3 separate reservations (last minute change of plans). We requested to keep the same room for the 3 days and they accommodated us without any issues. Front desk staff...you all were very helpful and I am grateful for everything. Rooms were clean and the room size was enough for 3 adults (we got the Max room - double) if you want more walking space, I suggest do a bigger room. The bathroom was small but it had all the necessities. Shampoo and conditioner made my hair very soft! They even provided lotion as well. Unlike other hotels, they gave us full bottle sized ones. Lobby - warm, smelled like essential oil. It was a bit overwhelming but I got very used to it. They got free beer around 5-7pm? Pretty rad. The hotel closes at 10pm but you can use your room key to access the hotel after hours. FYI, they also provide free coffee/tea every morning! Location - close to everything! Less than 5 mins drive to any notable downtown locations and walking distance is less than 20 mins. Safe location for the most part!

They literally don't have WiFi, claimed that it was because of the concrete walls, made ME spend twenty minutes on the phone with their company IT who was asking me to go in their server room despite me not being an employee. When I told the front desk he had no idea what he was doing, she snort laughed and said "sounds about right." My wife filled out their internal complaint card and the manager called her phone and called her a lying bitch. NEVER again.

We walked into our hotel room that we purchased as a Modern King. They put us into a mini. We were eventually put into some kind of king. Michael, who works there, told us We would be compensated, He said Sam would deal with that. Apparently Sam is the manager. Mike told us they were oversold as "that's what happens when "we oversell" We just left, the angry guy at the front desk told us he'd talk to the manager about it tomorrow. And he was angry. If anyone has to have a reservation there, don't trust they will give you a nice room. And if that guy who works for at the front desk comes for you, hide. He's a horrible person. Also, his name is Jaime.

If you are visiting Seattle Washington- hotel Max is the place to be. It is directly in the middle and heart of downtown Seattle.-It is surrounded with beautiful Theresa attractions fine steakhouses and of course Pike place where you can only walk a quick 10 minutes Down the road- Affordable and easy to find the surrounding areas for your trip- Highly recommended to stay at this hotel they have nice rooms and a lot of complementary beverages and food items.

Pros: -Great location in downtown Seattle. Walking distance from various main attractions and yummy food (whether you're dining out or ordering in) -Rooms are spacious enough -Area is mostly quiet -Front desk staff is pleasant Cons: -Walls are way too thin. I could literally hear everything going on in the next room (i.e. convos, phone alarms, outbursts, music, etc.) -There's a random $25 "lifestyle fee" that they hit you with upon checking in -Housekeeping only serviced the room upon request. We were always on the move and kept forgetting to ask and as a result, the room never got cleaned during our stay -Bathroom was a bit cramped and small -Only one of the elevators worked. It was tiny, crowded easily & sometimes had a wait line. They have stairs though -The front desk staff NEVER answered the phone when I called during after hours (via the room phone, nor my cell) two nights in a row -On our first night in, the toilet wouldn't flush, we were too exhausted to go back down to the front desk and no one answered the phone when I called. It got fixed midday, the next day -The room was all carpet (excluding the bathroom, thankfully) In terms of convenience, this is a decent choice due to the location. In terms of quality, this motel-like "hotel" isn't that ideal. I probably wouldn't stay here again.

I was so excited to stay at this hotel! On this particular trip to Seattle, I was in town for work and saw Hotel Max on my company's list of places I could book. What a steal. It was easy to get to via Uber/Lyft (didn't need to park) and walk around. Great location that's 10-15 minutes away from most places you'd want to visit in this part of the city, i.e. Pike Place. Check-in was fun. Everyone gets a welcome draft beer (even if it's a cheap, watered down one) and a text message with WiFi details and locations of coffee, ice, fitness center, and amenities. Service is always great coming and going from the hotel. Not much of a lobby to hang out in, but I'm guessing most people are constantly on the move during their stay. The room itself was pretty with the red walls but very inconvenient. There was a "step up" to the separate bathroom and shower, which became a tripping hazard. The internet was slow, and the TV was ancient. While the bathwater was warm, the shampoo and condition were very dry. And there was a bright light outside my room that the shade didn't cover. For a weekend work trip, Hotel Max sufficed, but I wouldn't say the stay was relaxing by any means. It really did encourage me to keep getting out and exploring the city. I love when I can get a hold of the hotel concierge via text message these days. There was a strange mix of 2-star and 4-star features about the hotel, which is why it's averaged to 3 stars.

We booked this to be close to the Paramount Theater, it was . When I booked I asked through the comments that there was 2 Adults and we needed 1 king or 2 beds , we got the tiniest room and 1 full bed. When we asked for a bigger bed, the front desk supervisor Samuel told us we could get it for $30 , and when I asked and told him I'm in the hospitality industry, his response was " I'm the supervisor and I choose to enforce the$30 upgrade fee, even we do have plenty of room." Also they offer NO options except to valet your car , but don't tell you there are a lot of self parking lots very near by , and that from 8pm to 6 am street parking is free !! If your on a budget this be an ok place to stay, otherwise for about $30- 50 more could have stayed at a much nicer place in the same area !!! I'm glad we only stayed one night and won't be back !!!!

In addition to the 30 dollar a day "resort" fee, the hotel won't let you check in before 4pm without paying an additional 45 dollar charge. So they just have people sit in the lobby while the rooms sit empty upstairs. Just not that great for hospitality.

Most hotels seem fine for the traveler who is having everything go right - but it is the mark of a great hotel when a traveler has everything going wrong - and the hotel is a port in the storm to recover from canceled flights, bad Ubers, and traffic delays. Hotel Max unfortunately did not rise to the challenge. More concerned with style than service - the hotel is pretty, has comfortable (but squeaky) beds, charming 'hip' art in the lobby, and a turntable and Bluetooth speaker option in the room I chose which - I admit - I liked a lot. What it does not have - not upon request, not via room service, not in any way - is the ability to have coffee in your room. Lobby coffee service starts at 7a. Not only am I a 'two coffees in my pjs before I'm ready for public consumption, on this occasion I had a 7a flight. Which left me driving to the airport at 530a with no Java. This may seem like a small thing - but as a frequent traveler I cannot emphasize how crucial coffee in the room options are to me. Had I known that going for a 'luxury' upgrade hotel to treat myself when I was in town for a funeral would've meant no coffee - I would have gone somewhere else. Also while the hotel lists parking as a guest option - they do not make it clear that it is a $55 a night fee for this parking. (Would've also been a no go for me had I known) Other room details - the shower is very small, the bathroom is very small, and the walls are thin - which can be an issue when every room has speakers to play music. The second star I give this place is for the staff. They were very nice and did allow me an early check in. Honestly if it wasn't for the coffee / parking issue I would have given the hotel 3 stars.

No valet past a certain time and if here during the week have to wake up and move your car from off the street or pay for street parking.

We stayed at the Max 5 years ago. Our experience then was good. Unfortunately, the hotel has declined considerably and is not worth staying at. Critically, for a hotel in a tech-savvy city, the hotel claim of inclusive fast internet service is false. The capacity is so limited that one struggles to get on the internet, then waits endlessly for pages to load before they time-out and leave you looking at a blank screen. The hotel staff has no solution for this and although we tried to different server points, neither was any good. Materially, the hotel quality has declined as well. The door to our room did not close fully and had to be pulled or pushed closed on leaving or entering the room. This is a clear security issue. The desk chair was broken and did not sit level. When my wife requested additional pillows, they were sent up without pillowcases. Finally, with the closure of the restaurant next door to the Max, the hotel now sits in a food desert where it is impossible to find breakfast without a long walk from the hotel. Better to book a hotel with a restaurant open for breakfast.

- My boyfriend and I stayed for a night here in order to go to a ball game and upon arriving, the front desk told us that we needed to either park on the street or have their valet park it in their secured garage. We picked the secured garage because of the price difference. Little did we know that we know that upon receiving our vehicle back, it would be scratched down the back side. I'm not too sure if it's just the room we stayed in, but the walls are extremely thin and if you have neighbors like we had (doing adult activities til 4 am) you will have a lack of sleep especially with their phone alarm going off every 45 minutes from 6-9:45am. + The room was vey nice and clean. Location was easy to find.

Hotel was nice and room was nice. Staff on check in was night Miscommunication with a deal I was supposed to get and the manager was very condescending and annoying and even acted cold at check in really made me feel uneasy

Traveling is a large part of my career, and staying in 5-6 hotels per week for 3-4 months is typical for me. This hotel's location is good, but its comfort level is poor. After checking-in and grappling with my bag and one other guest in the smallest elevator ever, my first room had some twists and turns just to get inside, the tub was behind one door and a toilet & sink behind another, and it had the loudest window-mounted a/c unit I've ever heard. There was absolutely no way to get sleep with it on, which is kind of necessary during the high late-June temperatures (there's currently a heat advisory for Seattle.) I immediately changed rooms, but found the a/c unit to be the same (I was told that every room in the hotel had the same unit.) The room however was easy to get into, and the tub, toilet and sink were in one room, so I decided to keep it. The bathroom was up a step from the rest of the room, but also has a short step (see photos, shoes pictured for scale.) This is precarious and with a standalone glass sink-top straight ahead is potentially very dangerous to anyone not constantly aware of the steps - especially at night when the room is dark. In the hotel's defense, they have small "step up" and "step down" signs on the appropriate side of the door. These are known in the trade as anti-litigation signs. I can't imagine how many other room layouts and pitfalls there are in this hotel, and I would not recommend this place to my worst enemy. On second thought... I would. I would have changed hotels, but I'm traveling with a group and it's not my reservation.

Came in from California to spend weekend with Army buddies. First, they dont tell you when you booked that parking is $50 a night, in a parking lot across the street where there were at least 7 homeless camping tents in between thecspots, i called the number on the booth and the guy on the answering end told me he charges $39 the hotel os screwing him so he was mad and sounded like it. The room book was no smoking. When i went in it smelled like a marijuana den. I complained the desk guy told me "well pot is legal here, dude" So, i cancel my booking, $186. Smart ass kid at desk and filthy room that reaked, and I slept in bushes in jungle rain, so i am not picky. Be warned!

This place should be called HOSTEL Max because it is more like a hostel than a hotel. Fine if you have low expectations for cleanliness, the furniture in the room was all banged up and dusty and I even found a toenail clipping on the carpet The so-called happy hour consists of 1 beer choice from a guy with a keg. The so-called complementary coffee in the lobby didn't even offer creamer, just sugar packets. Upon checking out early this morning (couldn't last the 3 days here that we had booked) the 2 women at the front desk gave passive-aggressive attitudes.

Quite noisy, but centrally located. If you're a light sleeper, I honestly can't recommend this hotel. However, if you sleep like the dead as I do, keep reading! The walls are thin; my neighbor had a regular volune conversation that I could slightly hear (though muffled). Stewart st seems to be a busy thoroughfare for sirened vehicles. However, as I said, I sleep like the dead. My bed was very comfortable. Heavy comforter like a weighted blanket made me nice and cozy. Bathroom is a little tight. No special frills in the room. However, Hotel Max is in a great location. Just a few minutes walk from Westlake Center which has the light rail and the monorail. Anthony at the front desk and the gentleman who checked me out are friendly and conversational. Rates are reasonable. Will stay again on return visits.

We have mixed feelings about this hotel. We stayed for 4 nights in mid-July 2023. The staff is very friendly. We were in one of the largest rooms with a king sized bed. The room was very comfortable. The problem was with the bathroom. It was one of the worst ones we have ever seen and we have stayed in A LOT of places in the US and in Europe. First of all, you had to step up to get into it which was very strange. We could barely turn around in there while using the sink and we are not big people! (I am 5' 4" tall and weigh 122 lbs.) We would not stay here again.

Do NOT stay at this hotel. We recently stayed at this hotel for one night. A few days after our stay we discovered a charge of $900 from the hotel separate from the room charge. We inquired about the charge and the very rude and condescending director of front office informed us that the tv in our room was broken. We used the tv before we went to bed and left the room the next morning with no issue. The only proof is a picture of a broken tv but no time stamp or proof it is was in our room. They are trying to scam us out of $900 for a tiny tv they couldn't even resell for $100 even if it was in perfect condition. Outside of the scam the room was tiny and the bathroom smelled disgusting. DO NOT STAY HERE!

i do NOT recommend this hotel to anyone even if i hate them. The elevator is never working, when you try to go up you go straight to the cleaning floor?? Me and my family had been sitting in the lobby waiting for my family member to come down. he had been sitting there for over an hour just to check out in the lobby. absolutely unbelievable, i payed good money for this hotel to have a good time and it went straight down the drain. Hotel max do better!!!! The valet is such a waste i would rather pay for parking on the road plus it takes forever. Staff was having an attitude and giving looks whenever i'd talk to them.

As my company decided not to work on Dec 27 all of sudden, I decided to have solo trip to Seattle after Christmas. I booked through Groupon. I'm always like walking around daytime and hotel is just for sleeping. But for my age and privacy wise, I don't want to stay at hostel. Or some air B&B had bad location neither. I'm glad to find this boutique hotel and perfect for what I wanted. I arrived around 2:30pm and check in was quite smooth. As I booked 2 nights, they asked me if I wanted to have bed making or if not, they would give me $5 voucher that I could use for the bar on the ground floor. I choose bed making service. My room was tiny one. But enough for one person. When I got into bathroom, I found previous guest's used contact lenses left on the floor. It didn't bother me for staying but you know I didn't like the fact they didn't notice it. So two days later when I check out, I mentioned it. The front desk lady's apology was very sincere and told me what they needed to prevent. That's enough. That small incident doesn't change my impression for this lovely hotel. I loved every morning's fresh brewed coffee. Even they gave me in my small thermo. For evening craft beer time was awesome too. Sitting near the fireplace, just chil. If you want to have water, come down to the lobby and they have water jar with some citrus. Help yourself! I found amazon echo on my room desk. Alexa can be an assistant concierge. It seemed kinda dry and cool service at first sight but at lobby the guests mingling and yes the front desk can see who is the guest of the hotel too. Security wise, that good idea. This hotel brought me new thoughts what they can do for cost wise and environmental wise with some twists. Maybe I will use again.

Where to begin when chatting up this place that I've had a relationship with for almost 15 years? The first time I stayed here v. the most recent still offers one of THE most comfortable beds I've had a great night's rest. The bathroom always has great amenities for you to use while you're here, and the hallways are always a treat. The artwork on the doors is great and the blackout curtains are always a plus ...especially when you want to catch up on some much-needed Z's. Fun Fact, Sub-Pop Records is based in Seattle. Hotel Max has an entire floor dedicated to the label. Ask to stay on the 5th floor, especially if you're a fan of indie music as well as the blueprint for the 'Grunge' scene. Each room comes equipped with 4-5 albums from Sub-Pop bands as well as a turntable to enjoy the jams. Some things have changed a bit since the last time I stayed here... not necessarily for the worst. For instance, the last time I was here, they offered a happy hour from 4-6p. They now offer a 'check-in' beer and that's it. I was a little disappointed but not too much seeing that I had a 6-er in the fridge upstairs, and I bought a Lagunitas from the front desk. Overall, Hotel Max is my go-to when staying in Seattle. I will admit to staying close to the airport once and that was a mistake. The airplanes didn't cause me to lose sleep as much as the bedding and lack of comfort the other place offered. I love MAX and will continue to lean on them every time I'm in Seattle. If you're seeking a spot, whether you're visiting for a day or two, bringing a loved one for a special weekend, or would like to be in the heart of the city while having so many things to choose from just a stone's throw away, please consider Hotel Max. Thanks for taking a moment to read this.

Great little find in downtown Seattle. The staff are helpful, friendly. They held my bags until I could checkin

After a long night of no rest .. from construction being done on the roof nextdoor. I was able to get a refund thankfully. The customer service was great! Thank you

An older hotel. Small room and smaller bathroom. But it was all clean and nothing really wrong with this place. Staff was awesome. Very welcoming. Enjoyed our stay.

NO INTERNET! they do not have internet. They tell me they have issues with their provider and apparently they still rent the block of rooms knowing they have issues. The have two networks but both are down. They do not offer me an alternative not a date when this will be fixed. Very disappointed in the infrastructure and in the service. I asked to speak with the manager but they told me he is aware and do not need to talk to me. There is nothing they can do. Needless to say, I am not coming back not recommend it to anybody in particular for a business trip. In addition, do not be deceived by the pretty pictures in the internet, this hotel looks nice in pictures but it is run down in person.

It has been a very long time since I am back in Seattle visiting my best-friend. He recommended that I would stay here at the The Hotel Max. Right as we checked in we were offered a cold beer. We said "Thank You" that was a nice welcome. The front desk staff were all very nice. We went to the room and it just like in the lobby the room was very checkie. It was clean, the bed and pillows were very nice. I would come back again. The only one thing that could of been better was that, there was no coffee being served one morning. I asked if there was any more coffee and the front desk person said "We ran out from our inventory" . I would hope that they would of put some Orange juice or give a token so that I can get a cup. But other than that, I wold come back and recommend it to friends.

This place was a cool boutique hotel. Service is pretty good and they have a very modern design. They offer complimentary craft beer to their customers in the evening. The bathroom was kind of small and there are no bath tubs. Room is small, but chic nonetheless. The bar in the hotel is okay. Service could be better. The lobby also offers gumballs and nice variety of teas. If you come in February, you can take advantage of the museum card event.

I was very disappointed with my stay. I had both called ahead twice and Facebook messaged weeks before my stay about parking. I was told it was first come first serve. Thinking that like all the other hotels I've stayed at in Seattle that it would be ok, I wasn't too worried about it. Day of my stay, I call ahead to check on parking in the morning. I find out then that for the entire hotel there is only 17 total spots. 17. None were open yet. Was told to call back around noon. I call back at noon (keep in mind I'm missing the event I came to Seattle for to deal with this) and two spots are open. For the entire night! I rushed out of my event to get into one of these spots. When I eventually found the garage (completely unmarked for the hotel mind you) I pull in and PHEW! There's a few spots open. I'm in the clear right? I get to the front desk where I inform the lady there that I'm parked in the garage. I'm told I can't park there. Im told that people have pre-booked the parking package with the room. Despite having contacted them so many times before. Never offered a package to pre-pay for. They've basically effed over my entire trip. My friend and I had to park in an open air lot overnight in downtown Seattle over the nights we were there. I was terrified the whole time the car was going to be broken into or stolen. I wasted nearly an entire day of my event dealing with this. The room was lacking in amenities. There was no coffee pot in the room to heat water. Would have liked a cup of tea in my own time. There was no menu for room service. They take a long time to respond to texts. When I called the front desk to bring up a cart for luggage, I was told they were both in use (they only have two?) And that when they were available they would be in the lobby (basically come down to get it yourself.) Went down to see if there was one yet, there was. Took it up to my room, but my key wouldn't unlock the door anymore so went back down, and in that few minutes amount of time someone took the cart. Maybe invest in more than two for your hotel. That's just sad. So I hauled my luggage down piece by piece. No one to help. You're a hotel, you're supposed to create a pleasant stay, not make it harder. The positives were the room was decent if not small- beds were comfortable, room was relatively quiet. They gave an extra hour for checkout without a fee. The staff at checkout were decent. They held my luggage. That's what the two stars is for. There was mold in the shower though too. Overall a pretentious vibe from both hotel and staff. Yikes. Your free beer and gumballs don't make up for the issues. Stay somewhere else that cares more about your experience than their hipster looks.

Clean, safe, welcoming, great location, free beer from 5 to 6!! This is an amazing hotel. I will be staying here again when I come back in September. Walking distance to everything, Pike Place, Space Needle, Light Rail to and from airport, excellent restaurants. Felt safe day and night walking around Seattle. Rooms are clean, bathroom spotless and huge. Staff are warm, friendly and welcoming. Highly recommend this place your Seattle stay!

I like staying at boutique properties in cities I visit because they usually have a point of view about the city that you wouldn't find in, say, a typical chain hotel. The Hotel Max celebrates Seattle's local art and music scene vis-à-vis some provocative photography emblazoned on the doors and paintings on the hotel room walls. It's a handsomely appointed hotel which is right downtown, and close to a major metro station, interesting restaurants and cafés, and the nightlife. My room, unfortunately, did not have hot water but this was readily remedied by the cheerful and accommodating folks at the front desk by moving me to a different-- and bigger-- room. A pleasant time was had, all in all.

I was here in Seattle for a work event. The room was decent size and the location was amazing pretty close to everything except my event which I did purposely so I could enjoy Seattle a little easier. The issue I had was the fees I paid there they were outrageously expensive and unfortunately didn't come with any specific need for the fees. There was no microwave in the room, no parking (I had to pay for parking everywhere), no gym, no pool literally nothing that equated to the amount I paid for. So unfortunately won't be going back since it was way too expensive for only the location of the hotel and a decent size room. Just doesn't seem worth it to me.

Le monde entier est un cactus Il est impossible de s'asseoir Dans la vie il y a des cactus Moi je me pique de le savoir Aïe-aïe! Ouille! Aïe! Dans leur coeur il y a des cactus Dans leur portefeuille y a des cactus Sous leurs pieds il y a des cactus Dans leurs gilets il y a des cactus Aïe-aïe! Ouille! Aïe! Pour me défendre de leur cactus À mon tour j'ai pris des cactus Dans mon lit j'ai mis des cactus Dans mon silp j'ai mis des cactus Aïe-aïe! Ouille! - Les Cactus

My shoes were stolen here. My actual sweaty running shoes were taken from my room. They weren't even Nikes they were lame suburban dad Hokas. Not ideal.