Hotel Maya Kuala Lumpur City Centre

Definitely not a 5 star hotel. It's been a passable stay - great views (thank you to reception taking into account my request for a city view), excellent location, the room is clean enough, service has been fine - but the whole hotel really needs a thorough clean and maintenance improved. 2 of 4 lifts are currently out of order (10 minutes wait today). I asked for the dirty handprints on the windows to be addressed on my first day, and they were not. Lots of mozzies in my room. Probably wouldn't stay here again, unfortunately.

Dear Manan, Thank you so much for arranging the room , room decoration and cake for my father. I truly appreciate your thoughtfulness and effort. Your dedication and experience as a senior really show in how quickly and effectively you handled this. I wish you all the best in the future, and may Allah bless you. Thank you again for making my parents so happy—it really means a lot to us. Warm regards, Shaffina khairudin

⭐️⭐️⭐️⭐️⭐️ A truly wonderful stay at Hotel Maya KL! From the moment I arrived, I was greeted at reception with warm smiles that instantly made me feel welcome. My room was comfortable and cozy, with a lovely bed and all the amenities I could need. I was especially impressed by the spacious bathroom — it was such a pleasure to take a relaxing bath there! The little details made my stay even better — the cookies were absolutely delicious, and the breakfast and restaurant meals were simply outstanding. But what truly stood out was the amazing staff. Their kindness and professionalism went far beyond my expectations. When I accidentally left my backpack at the hotel, they went out of their way to ensure it was safely delivered to me at the airport. I honestly lack words to express how grateful I am for their help and care. Hotel Maya is a place where hospitality truly shines — I recommend it from all my heart

Hotel Maya is very well located, right next to the Petronas Twin Towers. Aquaria KLCC, KLCC Park, Suria KLCC Mall, and the Petronas Towers are all easily accessible within a 5-minute walk. The staff are friendly and helpful. The hotel follows an eco-friendly approach by not providing plastic water bottles; instead, glass bottles are provided in the room, which can be refilled from water coolers placed in the corridor. MRT and LRT stations are also within walking distance. One drawback is the view from the room—Petronas Towers are blocked by another building, and a cemetery next to the hotel is visible from the window. Additionally, traffic noise can be heard in the rooms, especially during peak hours and night as well

The experience was great from the beginning when I notified my late check in due to my flight arriving almost at midnight. I know that the booking has to be respected by the hotel, but incredibly some don't do it. The hotel is 50 min from KL international airport, you can use Grab app to get a taxi and pay in cash if you can't link your card to it, that would be about 80 RM + the toll fees, that would make it around 20 usd. The staff at the front desk was so kind during check-in and check-out.I read some reviews about the construction site beside the hotel and the cemetery that is around the hotel. As for the cemetery, it is just part of the landscape, and honestly it is a good story to tell your friends about, I understand how those places are much older than modern constructions. Regarding the construction site, if you are too sensitive to noise, it might be a little annoying if your room is on that side of the hotel, maybe you can arrange the hotel to change you to the other wing. The neighborhood is busy since it is about 300m from KLCC park so it might be a little noisy during the night.The overall hygene of the room was great except that the kettle in my room still had some water. Nothing that can't be solved by washing it. There were two glass bottles that can be refilled in the filter by the elevator. I really appreciate that they stop using bottled water and reduce plastic waste.Breakfast had a lot of variety including western food, Malayan and some Chinese. I used the gym for one day because I was stuck due to heavy rain, it has a couple of treadmills, bikes, escalator and some machines, not too big, but comfortable to do some strength work.The location is great to walk to KLCC and from a couple of meters from the hotel you can take great pictures of the Petronas. About 45-50 min walking distance of central market to buy nice souvenirs, the national mosque and the national museum. 40 min taxi trip to the Batu caves, go early (8 am) because it might be a quite busy place to get to.I enjoyed my stay and definitely I would pick it again if I come back to KL, definitely recommended 9/10.

The hotel is very nice and ideally situated and is about a 7 minute walk to the KL Twin Towers and your hot spots of KL. The hotel service was good and the staff were friendly and helpful. Rooms were quite big and spacious and had all your basic essentials. The breakfast was great and had a variety of choices. The hotel can spend just a little more attention on the cleanliness of the rooms, other than that, it is a lovely hotel and we enjoyed our stay. Thank you

I would like to thank Ms. Sharmini, the General Manager, for assisting guests — her effort is appreciated.||||My stay overall was average. The room was reasonably comfortable, with good pillows, mattress and blanket that helped me rest after a long day. Lighting and the work desk were adequate, but the lack of a power plug beside the bed was inconvenient. The partial KLCC view was nice, and the room is suitable for business travellers.||||The hotel location is convenient — near Saloma Bridge, MOTAC, Saloma Bistro, Pelita Nasi Kandar, LRT access, and walking distance to KLCC. Parking is free, and valet is RM30 per day. The hotel is also close to the resting place of national icons such as Tan Sri P. Ramlee and Saloma.||||However, guest service needs improvement and does not reflect a 5-star local rating. Breakfast was just okay. The pool is suitable for adults and children with parental supervision, with a shallow depth under 1.3m.||||Overall, an acceptable but unremarkable stay, with clear room for improvement.

Maya Brasserie Christmas Hi Tea is excellent. Value for money. Friendly and courteous staff make this holiday specially warm and welcoming. Thank you. The food is good with plenty of choices. The Christmas Turkey is tasty too. We love the pasta station with choices of sea foods The ambience and set up really befitting the Christmas mood. Thank you very much. Merry Christmas and Happy Holiday.

One of the best hotels in the area. I first stayed at the hotel a few years back because my friends and I were wanting to club at the infamous club opposite the hotel. We checked in at mid day and were promptly escorted to our suite. The check-in was smooth and quick, the staff at the front counter were very courteous and helpful. The room itself had a beautiful view of KLCC. It was clean and spacious, well equipped with a bathtub and extra pillows, always a plus point. The amenities were also not too bad. The swimming pool was big and clean, would not expect any less. The gym was also well-equipped, although some of the equipment were showing abit of wear and tear, nothing too serious. The breakfast was good, they had a huge spread of local and western delights. The hightlight was the omelette station, where the cooked our customised omelette to order. Definitely would visit again soon