Indrė Zykutė - Bružienė
Google
Be careful when making reservations and trusting Yor personal and credit card information with this hotel. After we checked out, the hotel wihdraw 269eur from my fathers credit card without any verbal nor written notice. When I wrote email to the hotel, they explained this was for the “destroyed table at the restaurant, which was just renewed at November”. The “destroyed table” has few litle bruises on it. I tried to explain for that man/women, that it is by default understood, that when I pay for the breakfast/lunch/any meal at the restaurant, I pay also for clean floor, dishes, tables, carpets etc. So maybe they would like me to clean my room or the carpet at the restaurant or wash my dishes? And it doesnt matter if my kid did that or did he not - first of all the intention of taking money (in this case unfortunately I call that stealing) from my fathers credit card should have been discussed with me (as mother of the kid) abd my father (as the one, they charge, because I paid with debit card, so they just webt the easiest way). And secondly - the question for anyone reading - have You ever heard that restaurant charged You for new table (which I am sure they are not buing, this is a theft). I add the picture of “destroyed table” for 269eur. By the way, my sister asked (hanging the “do not disturb” sign on the door), that her room wasnt going to be cleaned. Guess what? They did “clean” it. And said that if You do not want us to enter the room, You have to come to reception and add Your room to the list.