Adam
Google
Hotel Medium is in a fantastic location, perfect for exploring both the town and the nearby beaches. The pool area is lovely, and for most of my stay, there were plenty of sun loungers available. There's also a small outdoor bar that operates for about six hours a day, offering a limited snack menu. However, service can be frustratingly slow when it gets busy, I once waited 20 minutes just for a sangria.
A concerning moment during my stay was when a large parasol, which hadn’t been properly secured, was blown over, narrowly missing some guests sunbathing nearby. It was quite a scary incident.
The rooms were disappointing. Although they’ve had a light refurbishment, they still feel dated, like a 1990s hotel with a bit of surface polish. Notably, the polystyrene ceiling tiles are still in place, which surprised me given the known fire risk. On the plus side, the room was very clean, except for under the bed, which clearly hadn't been swept in a while.
Reception service left a lot to be desired, especially considering the price point. Check-in was slow and overly manual, while check-out felt cold and robotic, with no effort made to engage or thank guests. Honestly, a self-service kiosk would have been preferable.
Overall, this hotel has potential due to its location and pool, but it falls short in terms of service, room quality, and attention to detail.