christophermT7342YB
Google
Our anticipation for a peaceful getaway was met with profound disappointment and discomfort during our stay at the hotel Lido. Upon our arrival, we were initially elated by its prime location and the warm reception provided by the staff. However, our optimism soon dissipated.||||The room we were assigned was strikingly basic, lacking essential amenities such as a kettle for tea and coffee, or a fridge. Our first room even had the unsettling discovery of hair under the pillows. The quality of the pillows themselves left much to be desired, with the top ones being excessively firm and uncomfortable, seemingly more for aesthetics than comfort. The remaining pillows were flimsy and lacked any support. The air conditioning unit in the room barely functioned, and the presence of mold around the windows and the air conditioner grating was a significant concern.||||Promptly, we were relocated to a room with a magnificent view, which did uplift our spirits. However, to our dismay, the same issues persisted, and the mold problem in the new room was notably worse, despite assurances that it had been thoroughly inspected by the cleaning team prior to our transfer.||||Upon reporting these issues to the reception, we were taken on a tour of the available rooms, only to find the majority afflicted by mold. We were told, shockingly, that maintenance had been neglected due to a busy period. Eventually, we settled for a room that was free of mold, but it still exhibited signs of water damage on the walls.||||The breakfast offered was disappointingly basic, with limited options. The quality of the meats was subpar, being lukewarm at best, an inadequate experience, particularly for those expecting a cooked breakfast.||||The hotel's amenities were also severely lacking, especially if one wished to bask in the sunshine by the poolside. The limited space and a small pool made it challenging to accommodate more than a small group of people comfortably. An emergency contact sign by the poolside was shockingly devoid of any information.||||In light of our uncomfortable and unsatisfactory stay at the hotel Lido, we made the difficult decision to check out and find alternative accommodations due to the poor conditions we encountered.