Valentin M
Google
The entrance is somewhat neglected, with a visibly worn neon sign. Despite a pleasant entryway, the reception lacks information at check-in. The young Alexandra, who greeted me, was extremely helpful and professional despite her youth.||The VIP room 203 showed serious cleanliness issues: dust was clearly visible on easily reachable surfaces, and the bathroom appeared quite dated. The shower floor made disturbing noises, suggesting poor maintenance. The courtesy kit, although well presented, lacked proper shampoo and conditioner, offering only 3-in-1 containers.||The bed was comfortable, but the view was decidedly disappointing, overlooking the gray buildings of the city. The absence of a coffee machine and a rather sparse minibar further diminished the experience. Additionally, the Maitre did not speak English, causing further difficulties.||The jacuzzi, promoted as a highlight of the room, turned out to be noisy and lacking privacy, despite the presence of tags guaranteeing its sanitation. This is particularly disappointing given the importance placed on this feature. The walls of the room were thin, allowing clear hearing of TVs and other noises from adjacent rooms.||In summary, this establishment requires significant improvements to meet the expected standards for a VIP room. The professionalism of the staff, represented by Ms. Alexandra, is not enough to compensate for the numerous structural and service shortcomings.