Carl W.
Google
One of the most amazing hotels that we have stayed at. This is a must for anyone travelling in the Lot region.
The hotel is remarkable, a historic building in the centre of Figeac. On many levels with surprises and delights around every corner and through every door. There are lovely courtyards, small perfect gardens, a pool, places to sit and enjoy the surroundings.
Our room was enormous with every convenience, huge bed, fridge, spacious bathroom, and - at the time of our visit - adequate cooled air conditioning. (See note below)
The restaurant is superb quality although the demi pension menu is a little restricted. The Maître d was very accommodating on this point. A superb meal with reasonably priced wine.
The staff members we encountered were very professional and friendly.
The parking arrangements are not ideal although normal for a hotel in the centre of a historic city. Direct vehicular access is restricted; no complaints, this is entirely to be expected and the staff go to great lengths to assist with bags that can be dropped at a brief stop at the hotel doors. The parking garage is a short (BUT be aware a very steep) walk away. Less able guests should take care. It would be helpful if the hotel made this clear on the website / booking details. I'm sure that arrangements are in place to assist less able guests.
Air Conditioning. Worked adequately to cool the room during our stay. The AC is advertised on the web site / booking details with no caveats. In this case "with cooling function". However, a note in the room confirms that it is centrally controlled and may be on either heat or cool mode. Some clarity around this on the website / booking details would be useful so that an informed choice could be made.