Rajan C.
Google
We booked this hotel expecting a premium experience, especially as Accor Plus members, but were left quite disappointed. The pool and restaurant shown in the promotional photos are not actually part of the hotel — they are from an affiliated property. This felt misleading and should have been clarified during booking.
The buffet breakfast was not worth the price, with limited options and basic presentation. The bathroom in the Privilege room (which comes at a higher price point) was extremely cramped and felt suffocating it fogged up completely after just a short shower, making it quite uncomfortable.
The welcome drink offered as part of the Accor Plus benefit was just a bottle of water not even a basic wine or coffee was included, which was disappointing and not in line with the usual Accor standards.
The only highlight of our stay was the wonderful hotel staff , they were genuinely warm, friendly, and made every effort to make our trip memorable. A big thank you to them.
Overall, while the people made it better, the facilities and value fell short of expectations.