Hotel Mercurio

Great stay! Wish I could remember the name of the kind lady in the front who was a big help, we needed a hotel room ASAP when we were unable to check into a different one booked previously. I called after checking online and seeing there was a room available which she confirmed, and within 10 mins she was helping us walk our bags upstairs. Cute room, nothing to write home about but was clean and quiet with nice Venetian decor and honestly what more can you ask for out of a standard double room? Solid location too. Highly recommend!

This is an old school hotel. Lovely. Like home. The staff is amazing. I can't stress that enough. And what a wonderful location. A block from the beach. The food is very good. And such a bargain. Happy hour is the best. The rooms are old. But this is gay history, folks. A lovely gay institution which should be treasured and is by those who come back year after year. Kisses to all. The best staff.

I really like the staff and location. The rooms are nice and clean. If you're looking for more than basic accommodations - this isn't it, Food is well priced and tastes good. I would not have any hesitation recommending this place for either a quick bite, accommodations, or just some good old fashioned fun!

It's a sad day, unfortunately on 17 May 2024 Mercurio was abruptly closed due to some reported legal and financial troubles. We had just checked in for our 3rd stayed when we were asked to leave within minutes of notification by a third party. Everyone including staff were caught shocked and confused. The hotel was emptied of all it's furtinure and decor with hours with police overseeing the guest/staff evictions the entire time. Fortunately we were able to quickly find accommodations around the corner. All our best to Joselo, Daniel and the rest of the wonderful staff as they find a way forward.

This place is pretty much great. Even if you don't get a chance to stay there you can still use the pool and bar and other public areas. For most hotels the food and beverages are an after-thought. Not here. It's excellent food, fresh ingredients, inventive menu items. Very reasonable prices (I hate it when hotels view the food as a huge mark-up because they figure they've got a captive audience) The drinks are also great, and the bar staff is very friendly. The pool is wonderful. It's a great way to spend some time mid-afternoon and early evening especially. Not overwhelming, but busy and fun.

A nice quaint hotel close to the beach and walking distance to everything you need. I stayed here on a recommendation from a friend. Glad I listened. We were warmly welcomed by the front desk and the entire staff. Everyone is so friendly and very attentive to the guests. The rooms are clean and the hotel itself is very tidy. The on-site restaurant serves very, very good food. Choose from a full breakfast included free with your stay. Did I say the food was good? The drinks from the bar are strong and with the long happy hour, you'll leave there happy. I have nothing but great things to say about the hotel especially the Sunday party. They have great rates and I'll be back because of the outstanding customer service.

& then there is Mercurio!!! I have no words to express the heart and grace of this place. I have been been fortunate to stay at some wonderful hotels around the world, but I can hands down say the hospitality here is unbeatable (so is the breakfast). It was an honor for me to share time with such a dedicated team of individuals who work here. In Paul's leadership this family is here to pamper you and give you their unparalleled attention and hospitality. Gabriel, Monica, Josela, Jorge, Luis, Paulette, Adam, Rafa, Marco, Cameron and everyone else, I carry a little bit of you in my heart. Gracias, Gracias & Gracias. I will miss each one of you and hope to be back soon ❤ P.S.- and as they say they just dont make your bed....they actually touch your heart.

Would definitely stay here again. The service is outstanding. Everyone was very friendly and helpful and made us feel very welcome. Special kudos to the front desk staff and David at breakfast. The staff did their best to accommodate all of our requests. The included breakfast was excellent. The rooms are fine and we found them comfortable. Many of them seem to be recently updated or partially updated. The AC worked great and we were pleased with the cleanliness and great housekeeping. A room on the first floor that opens to the courtyard with the bar and restaurant can be noisy (music 8am-10:30pm). But we were fine on a higher floor.

By any casual at-a-glance standard, this is a 2-star tourist hotel. But everything about this place has been 5-star... service, food, friendly staff and guests. Could not be better. Some of the best guac I've ever had. Great (complimentary) breakfast. And you cannot miss Sunday afternoon's "Beers, Boys, and Burgers." Coming from the US, this place is CHEAP. Tip generously!

Very friendly staff. Awesome Sunday pool party!!! Superb location. Delicious food at their bistro. Free breakfast and it was gooooood! The hotel is not the plaza or anywhere close, but what they lack in amenities they make up for with their room rate, location, staff and food!

Great over the years...but now closed.....was always great on the weekends with festive pool parties.

A nice quaint hotel close to the beach and walking distance to everything you need. I stayed here on a recommendation from a friend. Glad I listened. We were warmly welcomed by the front desk and the entire staff. Everyone is so friendly and very attentive to the guests. The rooms are clean and the hotel itself is very tidy. The on-site restaurant serves very, very good food. Choose from a full breakfast included free with your stay. Did I say the food was good? The drinks from the bar are strong and with the long happy hour, you'll leave there happy. I have nothing but great things to say about the hotel especially the Sunday party. They have great rates and I'll be back because of the outstanding customer service.

The food was decent, unfortunately the whole experience was marred by the fact that they let a homeless person basically stare at us the entire meal. I've never felt more uncomfortable or angry at a restaurant.

Small older 28 room LGBT hotel in the middle of everything. Safe area, older rooms are in great condition but the owner Paul is doing them over a little at a time. There is breakfast every day included, a big menu and they will make other things if you ask. Food is served afternoons and evenings self pay at the pool area, never had a bad meal. moderate size pool which is fun. Even a small boutique which sells their own line of swim wear. Sunday big party with food and go gos by the pool in the afternoon. Hotel is 2 blocks from the famous Zona Romantica pier and only 6 blocks from all nightlife. Many many restaurants of all types around the corner. LGBT beach maybe 6 blocks away. Owner Paul and his staff go way out of their way to make guests feel very welcome and comfortable. I have traveled all over the world, never came here until I moved to Arizona, 2.5 hour flight away, 12 years ago. I now have been here 10 times, going again in November. Only place for me to stay in PV.

The bad reviews for this place are mind-boggling to me. Everyone we've been chatting with this trip shares our impression that this place is fantastic. Yes, it's lots of concrete and it's not new-construction and it's not the W Hotel in Hollywood. You are in Mexico, after all. The staff are 100% on point, every time. Every one of them friendlier than the last, and if you ask them to do you a favor, they reply so fast that your head spins. They've been ON the phone taking care of issues (not related to the hotel) before we can even complete our thoughts. You can just tell that they're completely committed to winning you over. The breakfasts in the morning are better than any included-breakfast I've had anywhere, and again, the staff working the breakfast car couldn't be friendlier. It's small, it's cute, it's not modern, the location is halfway between the gay beach and the gay bars, and you'll love the people working here so much that the little things won't bother you a bit. The AC blows ice cold, the bar is well-stocked, the people are friendly, the beer bust on Sunday is very fun. It's just a very good economical choice for a gay PV week/weekend.

All you can eat burgers beers and boys, oh my. Sunday is a blast! From 4-7pm and 200 pesos you can get your fill of Mexican bottled beer, sliders with all the fixings - cheese, bacon, lettuce, mayo, mustard, onion, pickle, jalapeño and tomato - and boys surrounding the pool. The courtyard pool/bar area at Mercurio is small but lovely. A small dipping pool is in the middle, bar at the far right corner and seating throughout. With your wristband you can hit the grill for as many sliders and potato chips as your stomach can handle. Beers are constantly flowing by the wonderfully scantily clad waiters, and music is of course relevant and danceable. I was one of three women and made to feel quite comfortable. It's a very enjoyable Sunday afternoon activity!

Just spent a week at Mercurio, during Beef Dip/Bear Week. First time in PV, and any of the above. Going to be blunt: Pros: Fantastic central location in Zona Romantica and superb, friendly, helpful staff. From concierge/advice service at the front desk, housekeeping that also does laundry, bartender, and get this: Included gourmet, made-to-order breakfast in the cute atrium courtyard with the little pool. Bfast served 8am-11-ish. For breakfast: Fresh squeezed OJ, espresso machine, fresh fruit, cereals, yogurt, custom egg dishes and omelettes, pastries, potatoes, beans, and daily special meat dishes. Something to look forward to every morning, no matter how hungover. Afternoon, the bar opens until 10pm weekdays. Strong, tasty drinks. Great Tapas-like menu from the kitchen next-door. Wonderful staff. This courtyard serves as a social gathering focal point for guests to meet, exchange travel experiences, and/or go back to the rooms and exchange bodily fluids, cuddles, kisses; you get it. The Mercurio has a small reputation as a "sauna" and "party central" which could describe the whole of PV. It is what you make of it. I happened to meet someone special there from the NE US with whom I spent the entire week. We're trying to figure out how to keep things going with a 2,500 mile distance. Rooms: VERY basic, but all you need and everything works: A/C, fan, fridge, WiFi, watercooler and daily bottled pure water, hot shower water with high pressure, clean, a mini-safe, no bugs. My room's bed (rm 202) was hard as a rock. But my new friend's bed two doors down was comfy. Cons: The loudness and choice of music. All Queen (single) rooms face the pool/courtyard and are subjected to the same tired, way BEYOND LOUD, cliche gringo gay disco thumping all day and night. On most nights, it was off by 10pm, so that was OK. Didn't come to Mexico to hear that when there's so much modern and traditional Mexican and Latino music out there. This is true all over PV. Makes the experience tacky and inauthentic. Clearly, it's targeted to comfort the simple gringos who don't travel much, with familiarity. Sometimes the music was too loud starting at 8am. Something quieter would have been appreciated. One morning was New Age music, but it was blaring and loud. And shit we've been hearing since the 1980s. Overall a great experience. I would return here

This place was amazing. The staff were so welcoming and friendly. The art on the walls showed gay history in film, which is very cool. The breakfast was AMAZING. Fresh squeezed orange juice and house-made bread? Yes please. You can tell they care a lot about their spot. Easy to make friends here. Will definitely be back.

By far and away the best hotel for comfort, safety, cleanliness and value in ALL of Puerto Vallarta. Every staff member shows care and concern for each guest equally whether is is their first or fifteenth visit. Having stayed in other hotels in the Zona Romántica i feel able to say that Paul Crist and his able team DO PUERTO VALLARTA RIGHT

Just wanted to say thanks to hotel and staff for a great trip. The trip was amazing. And my stay at your hotel played a big part in it. And extremely helpful with me being English speaking only. And a special big shout out to Israel!! He was so great and helpful. Fun. Always with smile on face. And just a warm caring person. The staff is just unbeatable. So I recommend this hotel. Thanks again Israel.

This was my first time in PV and I was able to snag a package deal through some site (Expedia maybe?) that married Alaska Airlines and a quirky gay b&b called Hotel Mercurio. Right in the middle of Zona Romantica, Hotel Mercurio is a small inn whose biggest draw is the exceptional quality of the staff. Friendly, accommodating, helpful and witty, the guys made me feel right at home. In fact, I plan to return soon because I consider them my family. Here's to you, Victor, Briam, Luis (to name just a few!). Every morning an exceptional brunch is included with your meal. The pool/bar area is cute for evening gatherings or to study Spanish mid-day and Mercurio is conveniently located to shops, restaurants, beach and clubs. Thanks guys, for giving me one of the best weeks of my life. :)

I rated this place 4-5 stars a few years ago due too the outstanding customer service (rooms were older but very clean). But, things have really gone down hill and my expectations for the first time were not met. Some small included perks of the past (free t shirt, free drink per guest when arrive, towels designed as swans for room, very clean room, free club and lounge drink passes) are all eliminated. Would it cost too much to offer guest a complimentary corona or margarita upon arriving? It just seems like the place went really down. The same bar tender is still there so that's a plus. Also, our rooms were not cleaned the 2nd day even though we left the key at the front desk all day. They cleaned it after we complained. Well, I'll look at other options likely for my next visit. The guests we're all nice too, but heard complaints from them too compared to past visits.

We have been staying at Hotel Mercurio for years. Paul Crist is a Fixture in zone Romantica, especially with the LGBTQ community. The accommodations are a solid three, this isn't the Ritz, but the rooms are clean the beds are firm and the showers work. What are you come here for is the wonderful host health staff, all that have been there for years, and work hard to make sure your stay is wonderful. Jorges bar is a treat, and Jorge make sure everyone is having a great time. The mornings have a wonderful breakfast, with all the fixings. This is included with your room rate. Also on the weekends, they are offering a social distancing drag brunch, with your room rate. A wonderful show that must be seen. You always make new friends at Mercurio. And the icing on the cake of this wonderful place to stay it's the fact that it is a block and a half from the beach. If you want to be close to all the great restaurants and all the great bars, this is the place to stay. In my opinion the other places are trying to be Mercurio. Why not stay at the original!!

I cannot speak enough of the guys that took care of me while I was there. Every single person was awesome and friendly and kind and helpful. Trust your staff if you stay... they'll tell you what you need to know. I have never felt more welcomed and attended to in a foreign country. And the bartenders/kitchen staff are great - and the food is amazing! Thank you, Mercurio. See you next year!

I enjoyed happy hour at hotel mercurio 8 out of the 9 days i was in pv ate lunch 2 days and enjoyed there sunday beers boys and burgers and even did a day pass in the pool and everything was top notch and on point happy hours are always memorable and fun with jorge,briam and rey and the boys. And the prices can't be beat for the super delicious and strong drinks you get mmmm i had a burger for lunch one day super delicious and fresh and filling i couldn't even finish it and I'm built like a football player no joke had pizza another day and that was equally delicious the beers boys and burgers was off the chain and on point dj ramses played great music and is a great soul with good vibes all around.the drinks are flowing and the burgers omg... burger paradise for real all fresh nothings frozen with all the toppings you want. never had a more tasty burger the entertainment was off the charts strippers,belly dancer, group dancers,a swimming pool and a dj Wow and only for 200 pesos where are you gonna find all that for that price only hotel mercurio. hours of food,drinks and entertainment something for everyone guaranteed.

Don't expect a boutique hotel located in the middle of everything comfortable beds and free fancy breakfast every day an they will do your laundry for free also (Just tip the housekeeper) very amicable staff definitely coming back soon!!

Yelp has the wrong address. Use Google to find it's actual location. This is as of Dec 2019.

Although we didn't stay here, we spent the afternoon by the pool. Victor was VERY nice as all the people who work here are. We had drinks, got sun, chatted by the pool and took a little dip. Victor brought us towels and complimentary crisps. Nice big screen TV with music videos playing. Very clean, enchanting place. Some of the guests staying here were quite hot and fit as well. Will stay here our next visit. Very close to the corner of Las Olas. Delightful courtyard.

I've been around in PVR. The rooms are old, yes. But they're clean. And the beds are relatively new. The staff is amazing! So helpful. Rafael spent 30 minutes on the phone with my friend's airline changing flights in light of Blizzard: Juno hitting NYC, and they weren't even Mercurio guests. Btw, their own hotel wouldn't do it! Many other gay places look old too, but don't have the cute clothing optional pool and great happy hour. Or the staff! Blue Chairs looks beautiful now...still a nightmare. Friends stayed there this trip and maid stole belongings from room and a credit card from their wallet...tried to use it at local Woolworth's. The passes thing isn't as prevalent here anymore but they can still hook you up if you ask. Free breakfast in the morning is legit too!

I judge a hotel by whether or not I would stay there again. In the case of Hotel Mercurio, the answer is Yes! Definitely! Don't go for the luxury, go for the people and the location. Clean rooms with Great Service. Amazing breakfasts included. Close to the beach, the restaurants and the bars. You can walk to everything or stay at the hotel pool and bar and meet new friends. I have never been so comfortable in a hotel before. Small and personable. Excellent service by everyone; especially Rafael, Briam, Alex, Luis and Jorge. I will be back.

I changed from Blue Chairs to Hotel Mercurio and boy am I glad I did! Not only was the staff simply amazing, but the location is literally steps from just about anything a gay traveler would want to do here....all the bars, restaurants, beaches are less than a 5 minute walk! The full breakfast each morning was delicious and again I have to say the pleasant staff is eager to serve you. I can't wait to come back. The only negatives were kind of low water pressure in the shower and no HDMI port on the TV, Also, a new building is being built right next door and unfortunately the construction noise is quite loud beginning at 8am....of course there is nothing that Mercurio can do about this, but until it's finished, I'd suggest a room on the north side of the building as the construction is on the east side. Mercurio is nothing fancy, but it has old world Mexican charm and the hospitality cannot be beat!

I have stayed at the Mercurio off and on over the past several years; so, I have been able to see some improvements in the hotel. But, the most important thing about any hotel is the service. That has remained consistent and exceptional. Thanks to the always friendly and accommodating staff, particularly to Alex, Gabriel, Luis and to those whose names I do not know.

this place is complete and total dump! do not even contemplate spending your vacation here, as it is filthy, old, rundown, disgusting, stinky and not at all what you'd expect from a gay hotel. do yourself a favor and go down to los arcos, emperador, or hotel tropicana and for a few bucks more you will be in heaven compared to this neglected rundown shithole!

Just returned from a short stay at the Mercurio. I had a wonderful time and would return and stay again in a minute! The rooms are spartan but i didn't travel to sit in my room. The room served its purpose and you will get no complaints from me. It amazes me that people just can't relax and enjoy the experience. The staff is AMAZING. Always friendly and ready to assist. Gabriel and his staff are warm and genuine. Wonderful hosts who treated me very well during my stay. Jorge, the bartender, awesome guy who really enjoys interacting with his guests and the locals who come for happy hour. Super service and a real sweetheart with a fondness for 80's music. The breakfast is home cooked and authentic. Something for everyone and plenty of it. You want it? They will make it if they can. The location is also an asset. I walked everywhere at anytime. So close to everything and in the middle of the old town/Zona Romantica. Thank you guys and i can't wait to return. Muchas gracias.