Hotel Merian Basel - Self Check-in

Rooms are on smaller side, clean. The breakfast area is good as self service. The location is unbeatable, great access to all in city center and beautiful view of the Rhine. The only opportunity to improve is the checkin, is very cumbersome, you always have to call as instructions are not sent before. We had to support customers in entrance all the time as they had no clue just like us, on how to check in.

For me it's my first time staying at a self check in hotel that too in a place where I know none and never been before but to my surprise everything here is managed so well. The charm of this hotel is its location. It's superbly placed in the middle of everything and accessible from every point. Initially it seems that you are alone and there is no one to guide or help you in time you need the most but I must appreciate the staff of this hotel, they are always always available via phone or via email. More than professional, it's the human side of people that's praise worthy. I will remember this hotel for it's people and their humane gesture, they came to my rescue with utmost understanding and politeness and I will carry this experience forever. Basel and Merian will be remembered together. This hotel has a small community coffee go kind of room that always has coffee and tea and fruits refilled/ provided with. As they don't have a breakfast system, croissants are supplied in the morning with 24/7 coffe-tea and apples and chocolate powder to make chocolate shake/drink. There's also a fridge stocked up with non alcoholic beverages. Overall it's a good hotel!

Very basic and old rooms, with zero service due to the self check-in concept. No air condition and a busy restaurant/bar directly in front can make sleeping in summer a bit less comfortable. Breakfast is essentially a coffee machine and one basket of fruits and some croissants. Great location and view

Very reasonabe rates, rooms have a great view of the river. Great location. There is complimentay coffee, fruit, and wonderful croissants in the morning. You can take trams or walk nearly anywhere in Basel. Don't miss the Lackerli store in the building.

The worst hotel I've ever been to. Dirty, old rooms. The room, the view from the window, and the hotel itself don't match the description at all. No air conditioning. Everything is very cramped and old.

A basic, self serve hotel or motel. Not really great for a business traveler unless on budget. Clean tatty in places. Lots of bars and noise at night. WiFi in rooms. No coffee making in rooms , no water and no service.

Excellent location right next to the river, but very hot in the summer due to south facing rooms. Very noisy because of terrace, restaurant and the river promenade right in front of it.

Amazing location. Friendly and attentive staff. Rooms are small but with good distribution. They can get really hot and opening the window at night isn’t great because of mosquitoes.Overall a good stay for quick trip. The best of this place is the location and view of the room over the river. No parking. No gym.