Hotel Metropol

The staff at Hotel Metropol St Gallen Switzerland are very helpful. Breakfasts for the entire stay was included in the room costs. It was quite a big spread with everything you could ask for. Coffee was made by the lovely people working the breakfast area. The room was cleaned everyday. The hotel is across the road from the train station and very central. I could not hear the trains even though the train station is across the road. Buses run just outside the hotel with bus stops a few steps away. Shops are a few feet away from the hotel. The hotel hands out free bus passes for some bus routes. I do not use them as I walked to where I wanted to go. Thank you to everyone at Hotel Metropol. I had a very enjoyable stay there.

This hotel is immediately across the street from the St. Gallen rail station (HBF). Very nice hotel to stay in. Good breakfast and view of the main street while your sipping coffee. We arrived very early and the gentlemen at the desk held our luggage, while we traveled around the area. When we returned, our the luggage was in our room. Our room was nice, soft bed, comforters, and nice bathroom. All the fixtures were in good condition. TV worked well. St Gallen is an easy town to get around as their transit is good and the town has a tourist transport card so transit for tourists is free and far ranging. You can travel to Lake Constance for free or just travel around and see the sites in St Gallin.

Ideal location for us as we came to St Gallen and went from it by rail; we also used the train for an afternoon trip to Lake Constance using the free tickets for tourists staying in local hotels.

Everything is wonderful, check in is easy, nice staff, luckily we got an early check in. The room is nice just opposite the train station and we got that view. Clean & big room with essential amenities. Breakfast is great i like the atmosphere. The staff are really nice, they had prepared child seat for my daughter, and offered her some hot chocolate. Would recommend this hotel to everyone.

I had booked one night, arrived on a Sun evening and they had promised me in one of their 6-7 mails that they would prepare and leave the room key for me at the reception (which was not attended anymore then). When I arrived there was no key and the phone hotline ended at the deserted reception. So I ended up booking a room at another hotel next doory At least the gave me a refund so two stars instead of one.

I booked to stay here months ago and when availability got worse the hotel decided to cancel my booking so they could make more money. They said it was Booking.com but this is a complete fabrication. Don’t trust this hotel.

Some rude person at the reception at 11:30 on the 21st of February, 2025 double-charged me The city tax was CHF 4 per night, but he charged me CHF 8. Furthermore, I have reason to believe that this receptionist, is xenophobic; he treated me with disrespect despite I am the sort of person who never gives reason for others to do so. I would rather to sleep outdoors and not stay in this hotel again.

My room was modern but functional. The part frosted part plain glass between the bed and the bathroom might not be to everyone's taste. Front desk staff were friendly although the hotel desk is not always manned.||Breakfast was included and was decent.||Great location in the centre of the city opposite the station.