Hotel Metropole

I enjoyed my stay here so much! I had a beautiful view via my terrace, facing the mountains. Hotel cleans rooms every day and does a wonderful job. Breakfast was very fancy and delicious. The elevators were super efficient - I never shared an elevator with anyone and always got one within 10 seconds. Interlaken ost is a 13 minute walk, Interlaken west an 8 minute walk. They also give you an Interlaken card for travel nearby. ||The only thing I wish is that there was laundry services available on site. Other than that, if I find myself in Interlaken again I will 100% rebook! Thank you all!

DO NOT STAY HERE. We paid a lot of money to stay here and were woken up at 7am by the loudest construction I have ever heard. Drilling into concrete in the room above us. It was so loud, we were yelling into each others ears to try and communicate and you still couldn’t hear. It was totally unacceptable - I can’t describe how loud it was. It was shocking. It lasted all morning. Then when my partner was showering, the water flipped to scalding temperatures out of nowhere, likely due to it being a construction site, and burned him - visible burn marks all over his back hours later still. I tried calling reception 3 times and no one answered. Finally I got through and the receptionist was incredibly rude - said there is a sign about the construction in the elevator. There wasn’t. And why would that matter, you are only in the elevator after you have paid and checked in. I told her about the burn from the water and she said - huh, I’ll look into it. We never heard back from them. On check out they did not ask how our stay was because they knew it would have been awful. They only want to take your money and do not care about your stay at all. They should have been closed, not charging full price for rooms that should never have been rented. Go anywhere else. *editing with an addition after the hotels reply: I’m glad to hear the hotel is working to make their rooms better as this was the smallest, and worse room we stayed in during our 2 week vacation around the alps. The bathroom was so small you couldn’t fit two people in it if you tried and your elbows hit the shower walls when you shampoo’d your hair. The room was outdated and simple features - like a coffee maker weren’t included. I will note, the view from the room was beautiful but the room itself is definitely not a four star. To clarify the price of the room - we paid over $400 Canadian for this room. It was the most expensive 4 star hotel we stayed in during our trip around the alps. The fact the hotel management took the time to lie about how much we paid but couldn’t answer the reception phone when we stayed there says so much about them - the room was not under my name, we aren’t even sure if my name was anywhere on the reservation. And the most shocking part of their reply is the lie about what time the construction started. At 7am I got out of bed to see if someone was outside our window smashing a metal pipe with a wrench. About half an hour into the metal smashing, the drilling into concrete started. I have no reason to lie about what time the construction started, just wanted other guests to know what they will be getting into. This hotel lying about it to try and scam you out of your money should be all you need to know to make the decision to stay elsewhere. Which I highly recommend you do.

My 91 year old father likes to visit Interlaken in September and for many years now we have stayed at the Metropole. The rooms are excellent, all with a balcony and a perfect view of the Jungfrau. Could not recommend more highly. We booked half board and ate in the top floor restaurant each evening and the food was very good. The staff are very thoughtful and go out of their way to make sure everyone is happy. Really could not fault the experience at all. Hope to return again.

We had a wonderful overnight stay at the Metropole. It's the highest building around, and we were on the 13th floor with amazing views of the Jungfrau. While the outside looks a bit brutalist, the reception area and our room were very welcoming and stylish. The best point was the service, though. I had forgotten an item in the room and the hotel staff swiftly posted it to our home in the UK. The communication and effort they made were above and beyond expectation. Many thanks to the Metropole Team, we'll be back!

Metropole Hotel Interlaken offers an excellent stay with its superb location and affordable parking. We enjoyed stunning views from our room on 13th floor, especially overlooking the Alps. The free coffee, well-equipped gym, and pet-friendly policy are great. The staff are friendly and helpful, making the stay even more enjoyable. Overall, a highly recommended hotel

It may not be the most striking hotel from the outside, but once you step in, the experience is truly impressive. From the warm service to the comfortable rooms with amazing views, everything feels well thought out. The rooftop restaurant and bar are another highlight, adding to the overall charm. A generous breakfast and the very central location make it hard to ask for more.

We had a wonderful stay, the room was clean and comfortable with a stunning view! The staff were friendly, helpful and accommodating to all our needs. Cannot fault it . Highly recommended

Nice centrally located hotel. The front staff are friendly and helpful. The outdated room is better value - spacious and clean with comfy beds. Also has balcony facing the park. We are fortunate enough to witness fireworks from our balcony celebrating Switzerland National day. Breakfast is extra.

I stayed here for two nights and LOVED it!! I was on the top floor (14) with a view of the mountains, Interlaken, and the paragliding landing park. Singers at a nearby restaurant serenaded every night for dinner. Horses and buggies were taking riders around the area. The stores were great for chocolate, watches, clothes, souvenirs, etc. The hourly church bells were charming. Every employee I encountered was friendly and helpful. Online reservations through Expedia and check-in were easy. The lobby is beautiful with a bar, lounging area, and even shopping. It feels like a casino. There are three elevators; I only had to wait once because of a large group that just arrived. I was in a single room with a nice bathroom (shower) and balcony. I would have liked fluffier pillows and one more towel plus washcloths for showering. I also made reservations to eat at their awesome restaurant (Top of the Met) with panoramic views and gourmet food. I wish I could get the recipe for their sauce that came with the roasted chicken. I could drink cups of it. Unfortunately I wasn't able to try out their sauna or fitness center. Next time!!

Came to their bar/restaurant at the very top to have a few drinks on their terrace which overlooks beautiful Interlaken. The view is amazing! and a glass of wine wasn't priced too bad either- about $5.

Such a great helpful staff, the night shift reception guy was very great, he warmed welcomed us and told us everything we need about the places here. The room is big and comfy, the breakfast ha a small but good buffet. The location of the hotel is very great. And the view is on the ost mountains, best view i've ever seen. 4 out of five.