Hotel Metropole

This hotel is sophisticated, charming, and set in the most beautiful grounds of manicured gardens with spectacular views. The rooms have retained their elegant style with attention to detail in the amenities to make your stay the completely memorable experience you would expect. The staff are very professional and helpful. The spa area is wonderful as is the pool and sea side area. So much attention to detail. Breakfast buffet is superb! Thank you to the hotel management and staff for such a magnificent holiday break!

This is one of the most beautiful hotels in all of Italy! The location on the Mediterranean Sea is breathtaking! My wife always has a wonderful massage with candle at the beautiful spa, and the breakfast and dinner at the restaurant are always spectacular! We return every year and the hotel even grants our request to stay in the same sentimental room! The staff are so incredibly friendly and we feel as if they are a second honorary family to us. Bravo, Hotel Metropole...we'll see you soon! Larry & Caroline

Our family has returned to Hotel Metropole no fewer than 17 times (19 for some of us), and each visit only deepens our affection for this extraordinary place. Family-owned and gracefully run, it combines the charm of a private villa with the comfort of a refined seaside retreat. The staff — loyal, familiar faces year after year — embody warmth and genuine hospitality, creating an atmosphere that feels both personal and timeless. Set directly on the beach, the location captures the essence of Ligurian beauty. Hotel Metropole is not just a destination for us, but a cherished tradition.

The rooms are too pricey for what you get. It is an Old Property in Santa Margheta Italy.. convenient location to the train station, the beach, port town square and to shuttle to Portofino. The rooms are small, not very luxurious, NO IRONS in the room, The Breakfast buffet was average, The grounds are beautifully maintained. The Pool and terraces are lovely and scenic. But still not worth the money.

This place is a well kept secret and a hidden gem, wow, so happy to know about it! I came in August 2022 and now again July 2025, both times were excellent. The service! I'm just going to say the service and the attention to detail is one of the things that really sets this place above. And additionally, it's a stunning location, minutes walk from the train station and nestled in it's own private cove of water front real-estate. I get the sense families start coming here for years, as a tradition and I can see why. Very comfortable, I had everything I needed, the access to the sea is exemplary. Yes, you have to pay an additional €20/person/day for a flat bead chair, ok, it's worth it, and everything else I would say is quite reasonably priced! suggestion: go to Trattoria da Pezzi for lunch. I had a great time here, will go back and hopefully with family. This place seems kid friendly as well.

The good: great location for exploring Santa, Portofino, and Cinque Terre. Housekeeping and breakfast were great. The pool and pool staff are nice but pool is small. The lady at check in was very nice. The spa pool is very cool. The gardens are stunning.||The medium: the rest of the desk staff were unhelpful bordering on completely unorganized-charged us twice because they “used the wrong machine.” There’s a sewer smell in the hallways (it’s an old hotel on the shore, I understand this.) The beach platform is not good. ||The bad: the free beach chairs are awful so you have to pay for loungers. My hat was stolen while we were in the spa pool. I put all my effects in a locker but my hat did not fit. As we were the only guests and it was near closing time, it seemed ok to leave it on the bench by the lockers. When I couldn’t find it and asked the staff person if they had picked it up, she was immediately aggressive that “there was no hat.” Draw your own conclusions as to who stole my hat. ||We were really disappointed we could only get a room here for 2 of our 5 nights in Santa but it turned out to be a blessing as we also stayed next door at the Helios which was honestly a much nicer experience.

Best Hotel in Santa Margherita Ligure! My husband and I came to this sweet little town thirty years ago but could only afford a small room in a pensione. This time we spent five nights at Hotel Metropole. The staff are incredibly sweet and hardworking. The room was spacious and the bed so comfortable (although I had to ask for a fan because of the high heat wave) , the gym and spa were great and I love the ‘beach’ area. You can jump right into the sea and they have pool noodles to use! Breakfast was the same but very good and the staff couldn’t do enough to make you happy. Can’t wait to return!

The location is the best thing about the hotel. It is walking distance to the train and bus station. It is also near the city center, which is good if you want to have any food or drinks outside of their allotted time they serve. Their sign says the bar is open most of the day. It isn't. The only bar we saw open was the bar above the beach for its three hours a day. Breakfast and dinner are served at their specific times ONLY. Otherwise, you're on your own. Don't plan on bringing food or ordering food elsewhere or plan to pay their extra fees. The beautiful garden is the second best thing. You can walk it in 15 minutes if you take it slow. All the amenities for their small fraction of a private beach are extra. We were more comfortable leaving the hotel and going to the public beach next door. It is way bigger and more friendly. Outside of all the little rules they have for everything, the reception service is the worst. Tourists are NOT welcome here. We spent four nights here and didn't receive a "thank you" or a "how was your stay?" at checkout. If you speak anything other than Italian, you're really more of a bother. This is a hotel for other Italians, not tourists. At first, I thought it was because we were Americans, but then we saw other English speakers get poor treatment and eyerolls. The housekeepers and other staff were more friendly and welcoming. We actually snuck cheese and crackers to our room on our last night because we didn't want to spend any more money at the hotel. Pretty sad for the amount we paid and the distance we traveled. I wouldn't come back here, and I would recommend English speakers stay somewhere else. (This is the only poor review I've given on Google. I like to give businesses the benefit of the doubt and try to use this platform for positive encouragement. But I did not feel welcome here.)

Exceptionally amiable hotel with nice food and moderate prices. Saltwater pool and small beachfront are a big plus. Don't mind the €18 bottle of Pinot Grigio either. ;)